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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1364 results found

  1. Server issues

    Prioritize server-related issues. Fix refresh issues when temporarily losing connection to the server (higher than stated planeswalker loyalty, lands remaining untapped, dead creatures remaining on the field, spell stuck in stack display, etc. ). Buy new, more efficient servers, and recruit developers. Feasible given this year's record profits.

    12 votes

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  2. Infinite mana and damage combo Alchemy

    In my opinion, Alchemy should be the right place to fix some errors and ill mechanics Magic has always had. One of them are the infinite mana/life/damage combos of cards.
    When Riveteers Boss give any card permanent "when played put a treasure token" ability, it's quite clear where any game is going. Grinning Ignus doesn't even need extra card to "pay R and return this to your hand". If you add Witty Roastmaster to this combo, welcome infinitely annoying mana and damages combo. Instant win and an instant lose for Magic Alchemy gameplay.

    9 votes

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  3. BAN Arcane Bombardment

    Arcane Bombardment is completely overpowered

    11 votes

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  4. Two Headed Giant

    Something which my friend and I have repeatedly lamented is the lack of sufficient multiplayer options in Magic Arena. Currently Arena offers the capability to play private 1v1s as the only direct method of enjoying the game communally. While we do discuss our decks and current matches together, the lack of a format such as Two Headed Giant certainly hinders the ability to play the game cooperatively. Seeing as how this feature was present in Arena's predecessor Magic Duels, as well as the prior 2012/2013/2014 Duels of the Planeswalkers games, it makes Arena's lack of 2HG or private free for…

    9 votes

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  5. Alchemy what garbage.

    FIX the shuffler.

    Get rid of Alchemy(and If I'm not playing in Alchemy I don't want to see those fake cards in ANY of my other decks.)

    Get rid of those bs Arena cards.

    Arena is abomination of Magic in its current state. And you wonder why you can't get more Arena players LOL.

    The latest running Joke. "If you want to learn how to play magic completely wrong go play arena."

    26 votes

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  6. Report Function for roping intentionally

    Countless times in my experience (and I'm sure thousands of others experiences) has the opponent decided that they are losing the match or that it is not going their way. No one is a stranger to flooding out, getting mana screwed, or simply not finding the answers that your deck can provide and I understand this frustration; it is simply in the nature of a game where you draw cards at random and sometimes it sucks. Taking the intentional action of AFK'ing or simply waiting for all of your ropes or accumulated time-outs in spite of this frustration is, however,…

    12 votes

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  7. Alchemy issue

    2 suggestions for Alchemy issue :

    Standard, Historic, Alchemy (standard/historic) in a separate mode.

    Or

    Arena Historic (Bo1) with Achemy and Traditional Historic (Bo3) without Alchemy

    30 votes

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  8. Ban Acererak

    This Acererak combo needs to go. I absolutely hate playing against these decks and EVERYONE seems to be playing it. It makes the game take 4 to 5 times longer than it should. No fun. Please ban.

    5 votes

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  9. bot match additional features

    bot match additional features

    1. add functionality for brawl. This would be great for players to playtest with.

    2. Unrestrict all cards/decks in bot matches. Sometimes people just want to play around with old decks thats have banned cards. It would be like having vintage in bot matches. Wouldnt hurt the meta and would also let us use someof those decs taking up space whiile we wait for unbanning.

    3. difficulty settings would be nice as well.

    13 votes

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  10. Jace Beleren bug

    There is a bug with Jace Beleren in the second turn at the color challenge. He just stop playing.

    7 votes

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  11. Historic Brawl as Direct challenge

    Just some quick feedback/request. I would love to be able to direct challenge friends with Historic Brawl.

    51 votes

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  12. To provide more info on the progress of adding pioneer on arena

    Provide info and a timeline for pioneer in the arena updates posts. A lot of people are looking forward to it but having no info in a year is disheartening.

    81 votes

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  13. Stuck on Retrieving Asset Manifest screen

    Stuck on Retrieving Asset Manifest screen
    Tried uninstalling/reinstalling. Playing on Pixel 4A. Never encountered this before but it seems many others have on Macs.

    1. Start game
    2. Android - Pixel 4A phone
    3. Stuck on the initial "Retrieving Asset Manifest" screen for a very long time until it says "Error Updating Data, Please check your connection and try again". ( I was able to download other things with this same connection, on the same device)
    4. Should not be stuck on this screen.
    5. Screenshot attached
    6. Unplugged my router and modem, then plugged them back in. After Reconnecting, was able to get past the…
    19 votes

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  14. Black screen after update

    Arena just updated and, after the mandatory update, doesn't start anymore. When I launch the game, all I get is the mouse cursor, that moves normally, on a black screen. No music, no titles, no messages, nothing. Just cursor and black screen.
    I'm running the game on Windows 7. Worked perfectly just before the update.

    31 votes

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  15. [Mac OS] - Client is stuck at Login Queue

    Under Mac OS - 12.4

    Description: the client is unable to log into the account.

    Expected behaviour: After client is open, the user credentials are verified and if they are correct, client log to application

    Actual behaviour: After the client is open, the client displays a Login Queue message, "We are experiencing heavy load at the moment, and your login has been queued", it does not login regardless of how long the client is open

    NOTE: localization seems to be mixed, most of the message is shown in english, however the "Play" button, is replaced by "Jogar", mixing English to…

    6 votes

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  16. Game Keeps Freezing on my phone

    The game keeps freezing resulting in at least 10 losses for me in the last week. Also, your system for reporting bugs is not adequate. Your ticket system being me posting this as an "idea" in a forum does not give me confidence that you are at all equipped to fix any problems that arise.

    8 votes

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  17. Draft win not registering

    I played a premier draft game and won a match (after losing the first match), but the win did not appear to register.

    8 votes

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  18. Cards Art resolution on ipad needs to increase

    I play mostly on my ipad pro and the resolution of art of the cards is really low, I buy cosmetics and love the aesthetics of the game especially the cards and having low resolution and blurry art is a bit frustrating especially when you spend money on cosmetics etc which is my case. Make the resolution at least ewual to the PC experience, thanks.

    70 votes

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  19. Remove "Minion of the Mighty" Please. OP stupid card.

    Please remove "Minion of the Mighty. This card makes game play pointless. Its a second round win card? Why bother playing.....!!!

    9 votes

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  20. Alchemy Cards in Historic

    Get alchemy cards out of the historic format. If I wanted to play Hearthstone, I'd play Hearthstone.

    24 votes

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