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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3795 results found

  1. blot out the sky broken

    I played blot out the sky for 7. Instead of destroying "all noncreature, nonland permants" as specified, it destroyed all of my creatures and nothing else. This caused me to loose the match, and was my third loss of the draft I was playing in. I would like my entry fee back please.

    4 votes

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  2. No more dice rolling please

    Some feedback on dice rolling in the latest set: I understand why you tried it, but I wouldn'twant to see it again please.

    2 votes

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  3. Product suggestion

    Game keeps closing down at start if duels, and at certain card animations (e.g the summoning of 'Koma, cosmos serpent'l

    7 votes

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  4. Solve Laggy experience on Android

    On Android, the frame rate is locked to 30fps - ridiculous that there are many devices out there runs 120hz.

    Allow us to run on higher graphical settings!

    3 votes

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  5. Rewards for quickplay Historic should be Historic

    I believe when players win daily random cards, they should be drawn from the standard card pool if they are playing standard or traditional standard, and if they are playing historic or traditional Historic drawn from the historic card pool. This would be a great way to increase your historic collection other than buying packs or using wild cards. Right now the only way to win rewards like this is to play in the events.

    1 vote

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  6. Clicking on a card in hand while Poppet Stitcher's trigger is resolving results in an incapacity to do anything

    This happened in a Premier Draft game.
    Starting my turn, I had Poppet Stitcher in play, Electric Revelation in my graveyard and a Mountain in hand (+ enough lands to flashback Electric Revelation).
    Upkeep happened, Poppet Stitcher's trigger was put onto the stack, but I was given no possibility to respond to it (I planned on casting Electric Revelation there) and it resolved immediatly. I did not have full control on, but I thought I could respond to my own triggers despite that.
    When being prompted to choose whether to transform Poppet Stitcher or not, I clicked on "View Battlefield",…

    1 vote

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  7. Clicking on a card in hand while Poppet Stitcher's trigger is resolving results in an incapacity to do anything

    This happened in a Premier Draft game.
    Starting my turn, I had Poppet Stitcher in play, Electric Revelation in my graveyard and a Mountain in hand (+ enough lands to flashback Electric Revelation).
    Upkeep happened, Poppet Stitcher's trigger was put onto the stack, but I was given no possibility to respond to it (I planned on casting Electric Revelation there) and it resolved immediatly. I did not have full control on, but I thought I could respond to my own triggers despite that.
    When being prompted to choose whether to transform Poppet Stitcher or not, I clicked on "View Battlefield",…

    1 vote

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  8. Servers

    Hire better Online Security Teams

    Waiting for the Server on a Saturday morning at 11:17 am PST suggests you hired the wrong IT people...

    If you want to grow Hasbro to a company with a market cap that is in line with other companies in your industry... you have to stop making terrible hires in the Digital Tech space.

    4 votes

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  9. Bluff priority mode

    Usually full control mode has too much granularity and it's too obvious a player is bluffing.

    I suggest a new "bluff control" mode that is the same granularity as having an instant in hand.

    I believe this would be a simple change that would greatly improve competitive play on Arena. It would not detract from the user experience because it would be hidden with a hot key and there are plenty of lands and creatures that give permanent priority anyway without ruining the experience.

    2 votes

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  10. [mobile] We need a way to provide IN-APP feedback. The current way is prohibitively clunky and you're losing out!

    I just tested the app for the first time (Magic player since the late 90s, played Arena during beta) and wanted to give some suggestions.

    • the app then redirected me to this website
    • where I had to log in
    • I then typed a collection of suggestions in one post because there was no way in heck I was going to go through this multiple times
    • and to top it off, the "post idea" button didn't work (latest Chrome on Android), so I couldn't submit my post. (edit: this may have been due to the screenshot I was attempting to attach…
    8 votes

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  11. Ban Maddening Caccophony

    mill 8 cards for only 2 mana? or half the deck if kicked? this card is pure cheese. cut it in half. also, please either ban or fix 'All That Glitters'. It doesn't calculate right. every time an enchantment is played, it counts itself and the enchantment played. As described it should only count other enchantments. I've seen a 2/3 creature suddenly become an 11/12 in one round, usually by round 3.

    3 votes

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  12. Adding a confirmation check with Daemogoth Woe-Eater

    It should be good to add a confirmation check for the creature to be sacrificed to Daemogoth Woe-Eater triggered ability. I had bot the Daemogoth and Kianne in play during a draft: when the ability triggered at the start of my upkeep, asking me to sacrifice a creature, I clicked on Kianne to generate a Fractal token to sacrifice. Apparently this cannot be done unless in full control, so my Kianne was sacrificed immediately. It should be good to add an "are you sure" passage to check if we really want to sacrifice a particular creature.

    3 votes

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  13. bug

    midnight hunt after I drafted my deck. I cannot build it. and i am not able to build my deck and lost my 1500 gem.

    i request them back!

    1 vote

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  14. Lands on the board not counting toward mana production

    First of all, you're bug submission protocols are the worst of any game/software in existence, but I suppose that's a topic for a separate note.

    Have a look at the screen shot and the log attached. This is not the first time this has occurred. Lands will be on the board and will not register as sources of mana either through auto pay or manual pay.

    4 votes

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  15. Dealing perfect lethal damage to Teferi, Master of Time while the +1 is on the stack leaves it at 1 loyalty

    My opponent's Teferi, Master of Time had 3 loyalty. I had a Sanctum of Shattered Heights, which would deal 3 damage (I had 2 other sanctums in play) to creature/planeswalker.

    When my opponent activated Teferi's +1 ability, I should be able to deal 3 damage while the ability activation is on the stack and kill Teferi. However, it would leave Teferi alive at 1 loyalty.

    Am I misreading the rules? Teferi should not gain that 1 loyalty until the ability resolves. If I kill Teferi before the ability resolves, Teferi should die but still get the +1 draw, discard 1…

    1 vote

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  16. Lost all my coins

    I won my first Standard Metagame Challenge and afterwards the only coins I had in my account were the 400 I received from winning

    2 votes

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  17. Unbearable draft deck designs

    Your user interface concepts are just awful for new players. I’ve easily wasted $60-80 in a month due to poorly explained mechanics within deck designs of premier drafts and sealed drafts. I just threw away 2/3 attempts at a sealed deck because I was so dissatisfied with the cards I was forced to play with. Why in the FUCK would you not allow us to edit our decks after the initial screen with our cards? We just made these decks and are not familiar with how they will function - let us go back to change our mana curve or…

    1 vote

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  18. Game freezes during matchmaking on iPad OS

    I can access the rest of the client just fine (store, draft interface, collection, etc), but I can't join any match, even against bots. The matchmaking screen locks up and I'm eventually dumped back to the home screen.

    I've noticed this occurs on one WiFi network I connect to, but not another. I don't know the reason for this discrepency.

    1 vote

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  19. Draft Bug

    I was in the drafting portion of an Innistrad: Midnight Hunt draft, passing packs, when I suddenly got stuck waiting “for players to pass packs” for an overly long stretch of time. I thought maybe I should try navigating away and coming back to the page, but it didn’t let me back into the draft. Would like to have the gems refunded since it basically took them and gave me nothing

    1 vote

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  20. "Wandering Troubadour"The rule text does not match the actual

    The description of the rules of this card seems a little vague,The settlement method of mtga seems to be triggered every time a land enters the battlefield this round,But the narrative text does not express this meaning at all.

    1 vote

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