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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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458 results found

  1. Crash crash crash

    My idea is to make the game not crash. I was in a good, close game and it just froze up. Now I’m down in the draft and I shouldn’t me. It’s depressing.

    17 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  2. game and feedback is rigged

    why does the feedback mainpage only have things not relevant to actual gameplay? seems like you guys are rigging this page just as hard as you rig the games? this is trash behavior

    5 votes

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    2 comments  ·  Product Suggestion  ·  Admin →
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  3. Product Suggestion

    This game is so manipulated to the extent I'm being paired with people with same decks consistently when I win or shuffler screwed. The shuffler is either giving me stacked cards or lands even in a low land deck. It seems you either just win by a landslide (no puns here) or get stomped out there is no good MTG games anymore. This game used to be something I enjoyed but at least it's pushed me back to paper... oh yeah my "Product Suggestion" Nothing, you guys have never listened to consumers it's all about digital marketing.

    8 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  4. Product Suggestion

    I got a product suggestion.
    Stop all the stupid ******* endless loops.
    It’s not fun to sit there and watch whoever just downloaded the most recent deck because they saw a build on youtube run endless loops of **** while I can’t even get the ******* mana I need just to play a 3 mana card.
    Fix your ******* algorithms.
    Oh,and shuffle your **** once and awhile…

    7 votes

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  5. Add deck type "Friendly Brawl Rebalanced" to direct challenge

    At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."

    All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."

    Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.

    This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus…

    160 votes

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    12 comments  ·  Product Suggestion  ·  Admin →
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  6. Casting spells with alternative costs

    You can't cast spells from exile using alternative costs if you do not have the mana open with lands eg: using phyrexian mana or convoke. They only work if you have enough mana open to pay the original casting cost.

    4 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  7. Product suggestion

    Heist sucks. It's just terrible. Period

    7 votes

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  8. Allow user to record macro of legal game actions

    Enable a user to turn on a recording of game actions and to stop it when they like.

    This would enable users to record true loops and cut down on the tedium of executing these loops.

    If a player attempts to run a macro and it runs into a game action it cannot do the macro should run up to that point and then fail and stop.

    maybe it'd be best to allow this feature to be hidden to a user in the options as it'd only be useful in certain decks and for new users too complicated.

    4 votes

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  9. Have spent hundreds of dollars this month...

    FIX your shuffler and the RNG. Some of the things that are happening are not statistically possible. You're losing customers daily. I've spent thousands of dollars on this game and will not spend another cent until you FIX IT.

    4 votes

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  10. Alchemy

    Alchemy is not Magic

    22 votes

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  11. Systematically stamp out deliberate stalling/roping

    Opponents deliberately stalling/roping before death (as a sore-loser tactic to try get the other player to concede) has become so commonplace, that I doubt I'm the only one being driven away from MTGA.

    Removing the "earned" timeouts would help alleviate this problem, because all they do is provide the players the "ammunition" they need to stall later in the the game.

    I'd also advise shortening the timeout periods, or scaling this depending on the players' ranks (i.e. beginner players get longer turns than matches between veteran players).

    In addition, proving a "report player" button directly within the app would also…

    24 votes

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    1 comment  ·  Product Suggestion  ·  Admin →
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  12. Separate Alchemy and Historic brawl.

    Separate Historic Brawl and Alchemy please. Alchemy cards may be fun for some people but the drafting of cards ruins my enjoyment of the game. Please just give us access to historic brawl without alchemy.

    85 votes

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    15 comments  ·  Product Suggestion  ·  Admin →
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  13. Sparky upgrade

    I wish sparky could use other decks. They could be decks I've made or the free standard arena decks that everyone has.

    Also I wish I could minimize arena to read messages for a quick second without sparky dropping the game.

    17 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  14. Algorithm Improvement

    I'm sure you're getting a lot of complaints about how one-sided your algorithm is not being impartial and often times screwing over players with land draws that should not be happening in a purely random sample - so my complaint can be added to that pile.

    But, an idea for changing the algorithm to improve randomization would be having the program assign a number to each card remaining in a deck and pile shuffling the cards into X amount of piles (let's say 6). It can repeat this process Y amount of times then take the middle of the pile…

    986 votes

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    1127 comments  ·  Product Suggestion  ·  Admin →
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  15. A permanent opt-out feature for the in-game "did you have fun" survey

    Hello MTGA players and devs,

    The in-game "did you have fun" question shows up a lot more recently, typically once every three to five games. There's a skip button for those of us that don't want to answer, but then a few games later it just asks us again.

    Would it be possible to get a more permanent skipping feature? Some kind of checkmark in the game settings where we can opt out of being asked?

    Kind regards,

    Daniel

    38 votes

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    24 comments  ·  Product Suggestion  ·  Admin →
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  16. product suggestion

    I've been playing Arena since closed beta, and have finally run out of patience. I want to love this client and product, but it is so unoptimised and unreliable across Windows, Mac, and Android that I give up.

    My product suggestion is to please put more people onto your dev team.

    12 votes

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    2 comments  ·  Product Suggestion  ·  Admin →
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  17. Actually do something about the roping problem

    WOTC, PLEASE do something about this problem! For years this has been ongoing and you have done nothing to improve it. This is the #1 most complained about aspect of MTG Arena and you have been absolutely silent on the matter for YEARS. Reduce the turn time; reduce the amount of timeouts people can save up; add an in-game conduct report feature; BAN players who rope; prevent ability to stall by turning on manual control. DO SOMETHING, ANYTHING, PLEASE! And don't tell me we can report it via Wizard support, I know we can do that, and it's not enough,…

    23 votes

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    4 comments  ·  Product Suggestion  ·  Admin →
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  18. Keep Alchemy cards in Alchemy

    Keep Alchemy cards in Alchemy. I feel as though I got ripped off by MTG. I paid money for Mythic Wild cards. I turned one in and the card I got is not what I wanted. I bought The Meathook Manicure to play in Historic as the card was spoiled. I want to play the ORIGINAL version of the card in Historic. Alchemy is a scam designed to rip me off. Money Fraud.

    78 votes

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    3 comments  ·  Product Suggestion  ·  Admin →
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  19. Take Alchemy out of Historic Brawl

    I use Historic Brawl to playtest REAL cards in a format which is the closest relative to EDH. Separate alchemy from historic brawl! It's hard enough reading a double sided card when you're on a timer let alone a specialize card with 5 different variations. Also Oracle of the Alpha was a mistake, especially in a format with a max deck size. The fact that only blue players can play a card which adds 9 cards to a 100 card limit deck and the fact that those cards are not available to other players in the format unless they play…

    17 votes

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    4 comments  ·  Product Suggestion  ·  Admin →
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  20. commander

    "This text has been translated by a translation site and may be unnatural."

    MTG Arena now has a 1-to-1 Commander (Brawl) release.

    Please release a multiplayer commander for the arena as well as tabletop.
    Of course, it needs to be adapted to Arena, such as Standard and Historic.

    The recent Magic expansions have been very interesting and I have been recommending them to my friends so we can all get together and play Magic.

    MTG Arena is a very good service! Please add a COMMANDER!

    13 votes

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    1 comment  ·  Product Suggestion  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues