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AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast)

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  1. mastery reward

    89 votes

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    41 comments  ·  MTG Arena Bugs & Product Suggestions  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  2. Game froze when opponent's timer ran out

    88 votes

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    24 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  3. Mastery Pass Mythic Individual Card Reward not beeing awarded/displayed

    90 votes

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    49 comments  ·  MTG Arena Bugs & Product Suggestions  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  4. aquired cards from packs not showing up in my collection

    20 votes

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    7 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  5. Unable to Login - Authentic failed for "username"

    1,465 votes

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    763 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For us to be able to best assist you with Access issues, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Access Issue.

    Thanks!

  6. cant log in

    1 vote

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  7. Game got stuck after opponent timed out, registered as a loss for me.

    5 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  8. Stuck when venture into the dungeon

    3 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  9. Game frozen

    40 votes

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    11 comments  ·  MTG Arena Bugs & Product Suggestions  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  10. Opponent Frozen Timer

    98 votes

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    40 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  11. Opponent stuck in timeout

    180 votes

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    97 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  12. draft deck missing

    119 votes

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    80 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  13. asset error

    233 votes

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    155 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  14. No mastery pass rewards past level 80

    54 votes

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    12 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  15. Player Draft Token Missing

    126 votes

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    94 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  16. Impossible to join any game (neither events, freeplay or bot), game stuck on Waiting for opponent

    15 votes

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    8 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  17. Mastery pass missing rewards

    40 votes

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    7 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  18. I have been unable to draft my cards, the packs were passed and i did not see them

    8 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  19. Stuck at loading initial scene: PC

    33 votes

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    13 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  20. Error Updating Data

    552 votes

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    368 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS14#29616 (Product Owner, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

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