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  1. 4 votes

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    Darthrc#87184 supported this idea  · 
  2. 21 votes

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    Darthrc#87184 supported this idea  · 
  3. 76 votes

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    Darthrc#87184 supported this idea  · 
  4. 2 votes

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    Darthrc#87184 supported this idea  · 
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    Darthrc#87184 commented  · 

    Looking for accountability at this point. Wizards_MS14#29616 continuously gives the same WRONG advice and deletes it. Have already spoken with support about this behavior.
    Give me some real help or don't respond at all @Wizards_MS14#29616, either way it shows the negligence of your support team.

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    Darthrc#87184 commented  · 

    Yet another... while browsing my deck builder. Sigh.

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    Darthrc#87184 commented  · 

    Reinstalled last week, problems persist! Less than 5 min since starting up, first playtest of the day.

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    Darthrc#87184 commented  · 

    Another fail response from support. Read the thread please!

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    Darthrc#87184 commented  · 

    Another one. Just about a crash or two an hour or session. Support look into your bugs.

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    Darthrc#87184 commented  · 

    Another one today... getting fed up with reporting to an empty forum! Acknowledge the issue please!

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    Darthrc#87184 commented  · 

    LOTR update: same issue different patch. Not long after launching. Already taken the troubleshooting steps !

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    Darthrc#87184 commented  · 

    Wizards MS14#29616 I already took all as listed in the original.... Need a solution. Some crashes within first 10 min without tabbing out.

    In case reply gets deleted (you already deleted one of your replies in this thread) see attached staff response.

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    Darthrc#87184 commented  · 

    Another day another crash SOS

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    Darthrc#87184 commented  · 

    Another day another crash.

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    Darthrc#87184 commented  · 

    Another lovely bugged match. Found an opponent immediately, locked in that screen for a minute and a half.
    Support? Hello?

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    Darthrc#87184 commented  · 

    Another crash, less than 10 mins since I launched the app. Fresh round against Sparky with a new testing deck... Seriously, support. Please respond with more than a "visit our troubleshooting page". Please! This is still happening...

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    Darthrc#87184 commented  · 

    Yet another crash, once again all troubleshooting steps taken (my phone is not overheating either so that isnt it.) Recent boot on app. Maybe 3 or 4 rounds with Sparky.

    Darthrc#87184 shared this idea  · 
  5. 553 votes

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    Darthrc#87184 commented  · 

    Pinged WOTC Ian regarding this and the poor service in here (forum as a whole). Maybe now we'll get help.

    Edit: Ian says they are aware. Didn't comment on the rest of it though unfortunately.

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    Darthrc#87184 commented  · 

    Back to back to back to back (yes 4!) lockups against Sparky. Before giving up I noticed a MASSIVE frame rate dip to unplayable levels while Sparky "Hmm"ed out. I had a hard time even bringing the menu up to forfeit because of the interface lag.
    This is getting worse. Somewhere in Sparky's code is a bug causing her to think in an infinite loop. Find it, fix it, please, Wizards.
    I'm SURE most people I'm this thread would appreciate a little acknowledgement of this damnable issue. Let us know you know, Wizards.
    I wish I could find who to write a letter or email to in order to actually get some service in this platform, or better yet hold these jokers accountable. Every one of you WizardsMS staff seem to just hide behind pre-written messages to appease the ignorant masses. So many issues on this forum go unresolved and unacknowledged!
    We never know what issues you are even aware of! How does the CEO even allow this to happen. You are leaving your customers in the dark about critical, gamebreaking issues most of the time. So sick of the lack of quality service here.

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    Darthrc#87184 commented  · 

    Also experiencing this issue. After a Sparky thinks a while the game ends in a win. I cannot test properly if a duel lasts half as long as it should! SOS!

    Darthrc#87184 supported this idea  · 
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    Darthrc#87184 commented  · 

    Experiencing this issue as well. after thinking a while Sparky literally gives up. The game ends in a win. Very irritating bug.

  6. Algorithm Improvement

    933 votes

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    Darthrc#87184 supported this idea  · 
  7. 1 vote

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    An error occurred while saving the comment
    Darthrc#87184 commented  · 

    Seems to be resolved, still testing though.

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    Darthrc#87184 commented  · 

    Still relevant. Still unacknowledged!

    Darthrc#87184 shared this idea  · 
  8. 2 votes

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    Darthrc#87184 commented  · 

    Seems to be resolved on my end.

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    Darthrc#87184 commented  · 

    Still relevant, do your work and fix your glitches. I put in the effort to report these, and they go over a month unnoticed. No wonder many people are fed up with WOTC. For shame.

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    Darthrc#87184 commented  · 

    Bump. Still relevant and unfixed. Had a match last night where an opponent struggled to separate my goblin stack.

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    Darthrc#87184 commented  · 

    Once again support sends the wrong advice but this thread this time. See attached staff response since it got deleted. Who is in charge of this forum? Staff is failing HARD! This has nothing to do with troubleshooting and you would know if you actually read this thread!!

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    Darthrc#87184 commented  · 

    Still occurring in LOTR update. What are you doing devs? Had a month to fix this! We don't even know if you saw it!

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    Darthrc#87184 commented  · 

    Screenshots of said blocking issue. Staff please acknowledge you that see this and give an ETA if possible.

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    Darthrc#87184 commented  · 

    Thanks for the support. Maybe now WOTC will acknowledge this issue. These support people have a horrible track record so far to be honest.
    At least adhere to standard best practices for customer service...

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    Darthrc#87184 commented  · 

    Got screenshots of one such occasion where it fails to split on touch

    Darthrc#87184 shared this idea  · 
  9. 1 vote

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    Darthrc#87184 commented  · 

    Still very relevant since many issues I reported have gone unnoticed for over a month. I'm fed up with WOTC. Seems to be nothing but lazy pieces of dirt working for your company.

    Edit: I have left a negative review on Google Play since no one in WotC seems to care enough to do the right thing. Also, do not expect a dime more from me until Mythos of Illuna has been fixed and each of my issues is acknowledged/fixed. Good day.

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    Darthrc#87184 commented  · 

    Still very relevant. Bump.

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    Darthrc#87184 commented  · 

    You have the ability to mark items as "not a bug." Why is it not used on all but a couple posts?
    Citizens crowbar and Kunai are resolved. You could mark them as such. Posts that simply need rules clarification should be marked as not a bug. This forum is in dire need of cleanup. Would help you get to the more pressing issues.

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    Darthrc#87184 commented  · 

    How is it that a support team member is even allowed to post on a forum topic and delete the post once they realize how unhelpful it was?
    Or if this was a private response... why was it even a private response? Are your employees taught to cover their @@@ after they "help" a customer?? I am livid at the lack of engagement, the negligence shown is gross.

    Darthrc#87184 shared this idea  · 
  10. 13 votes

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    Darthrc#87184 commented  · 

    Still occurring after the bug fixes today. Spawned 4 copies of octoprophet against Sparky and no fights occurred against the other octoprophet at all. Uurg paid.

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    Darthrc#87184 commented  · 

    Still happening! LOR update.
    Edit: the photo didn't show that the 8 tokens had fight. I targeted each of Sparky's creatures twice. No fights occurred.
    Support ETA? Breaks my deck. Also getting tired of making reports to a seemingly empty forum as several issues have not been resolved in a month or acknowledged.

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    Darthrc#87184 commented  · 

    Played mythos of illuna on my transformed Heliod by spending UURG when Sparky cast murder on the original and the new token did not fight a legal, valid target (in this case I targeted one of Sparky's zombies.)
    No screenshot unfortunately. Seen this occur a few times now, seems to be hit-or-miss if it works as intended. In the past Mythos would fight valid, legal targets without fail if RG was paid.
    Has occurred in player duels as well! I sat there dumbfounded and figured the opponent had cast some counter that I missed. That was certainly not the case.

    Posted 6/13, hardware Samsung S20.

  11. 8 votes

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    Darthrc#87184 commented  · 

    100% support this. Had to report a player yesterday for roping out every single turn after playing their hand. And then roped every response! The game is too lenient and should be more aggressive at kicking players running out of rope.

    Darthrc#87184 supported this idea  · 
  12. 2 votes

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    Darthrc#87184 supported this idea  · 
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    Darthrc#87184 commented  · 

    Adding to this topic, I have encountered the issue when I crashed earlier in the match.
    My hardware: Samsung galaxy s20. (Reinstalled app and troubleshooting steps already taken, problem persists. Support likes to drop that in here all the time, so here is my answer before they tell us to do so.)

  13. 1 vote

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    Darthrc#87184 commented  · 

    Hello. This might not help but still worth a shot. Have you tried dns flush? It's a solution that helped me with
    some login jankiness a couple years ago. Just Google "mtga flush dns" and follow the steps carefully.

    Otherwise, have you tried a clean install? Sometimes the game files get corrupt. If you are on a HDD, you will have slower loading times/freezes. Arena isn't super optimized so if you can install onto a SSD it will definitely help with loading performance.

  14. 2 votes

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    Darthrc#87184 commented  · 

    This issue seems similar to mine that was posted a week or so ago. I supported yours, can you please support mine? Thanks! https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/46665772-issue-selecting-attacking-creatures-in-a-pile-in-m

  15. 2 votes

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    Darthrc#87184 commented  · 

    Hello! This issue is very likely related to mine that was posted a week or so ago. I supported your post, would you please support mine so support sees it easier?
    https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/46665772-issue-selecting-attacking-creatures-in-a-pile-in-m

  16. 22 votes

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    Darthrc#87184 commented  · 

    Another screenshot of the issue. Tapped the Stack several times before finally getting blue mana!

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    Darthrc#87184 commented  · 

    Having an issue with Mobile UI elements being blocked by the Stack in certain cases. This is an ongoing issue that has been posted in the past and still not fixed years later.
    The Stack kept getting in my way from selecting blue mana shown in the photo.
    Also happens with Lotus Cobra if they are on the far right.

    Suggestion to fix: as previously mentioned by other players a button to hide the Stack entirely would fix this issue. Instead of the pull-out arrow make it an eye icon or something and hide the Stack into a smaller button on the right side screen, similar to your "leave match" button when viewing the field after the match.
    Alternatively add new button next to friends and options.
    Playing Mobile on Android, Galaxy S20.

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    Darthrc#87184 commented  · 

    STILL A VALID ISSUE IN 2023!!
    I also had a similar issue with the new Chandra planeswalker. The Stack kept getting in my way from selecting blue mana.
    Also happens with Lotus Cobra if they are on the far right.
    Playing Mobile on Android, Galaxy S20

    Darthrc#87184 supported this idea  · 
  17. 11 votes

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    Darthrc#87184 supported this idea  · 
  18. 150 votes

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    Darthrc#87184 supported this idea  · 
  19. 3 votes

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    Darthrc#87184 commented  · 

    I also had a similar issue with the new Chandra planeswalker. The Stack kept getting in my way from selecting blue mana.
    Also happens with Lotus Cobra if they are on the far right.
    Playing Mobile on Android, Galaxy S20

    Darthrc#87184 supported this idea  · 
  20. 7 votes

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    Darthrc#87184 supported this idea  · 
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