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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6194 results found

  1. server instability

    The serves are highly unstable and cause frequent connection problems, my own connection is fine, but I' not seeing your status noting any issues.

    2 votes

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  2. Everything about Arena is broken

    This is quite possibly the worst product made by a major company. It is simply unbelievable how bad it is. If it wasn't free to play, I wouldn't use it. And as it stands, there is no way I will ever spend money on it.

    First off, the reward system actively discourages players from actually playing. Decreasing rewards as you play more throughout the day makes it so there is no reason to continue playing. But that's pretty innocuous. A similar minor gripe is that the animation in ranked play where your rank goes up down at the end of…

    2 votes

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  3. Skipped ability

    I had Ultimecia, Time Sorceress and on my turn I have enough mana if I used a Treasure token to sacrifice and pay. However, the game skipped that and didn't allow me to pay costs. This caused me to lose the game twice in a row where I would have got the extra turn and been able to attack out and win. I want to know why I was unable to pay the costs. I have attached screenshots of both games, and I downloaded the logs to show that I had the mana to pay for it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. There is a problem with running mill

    The archetype mill is negated by one card. I milled over 1k cards in one game and its all negated by one spell. Once the library is milled out and then some should count as a win but one card negates all of it and they just need one copy. Whole archetype ruined by one card that is everywhere in timeless. Alchemy fake cards are allowed to ruin the fun but mill, a real strategy, is dunked on by a single card. Maybe im just salty but only when I run mill do I run into 200 card+ decks that…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Speed Counters doesn't work correctly

    The speed counter isn't working properly. I think it's having some issues with direct spell damage and health loss.
    Please see the attached log.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Finneas

    I had a game today in which I attacked multiple times with "Finneas, Ace Archer" and had several other rabbits/tokens on the board. He properly triggered the counters but failed to have me draw a card despite my many creatures having significantly more than 10 power total at least in two occasions.
    I'm guessing Finneas, Ace Archer is buggy.

    1 vote

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  7. Crash related to Animations

    I am playing on 2025.51.0.4442.1174363 for ios.
    Every time someone plays a trihome, such as brokers hideout or xanders lounge, my game hard crashes and continues to crash when trying to reenter the match. This also occurs is any praetor enters the battlefield. It does not matter who plays the card, my game crashes either way. I cannot play most online matches due to crashing and being forced to time out before being able to open arena again.

    1 vote

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  8. BUG IN THE RANK PROGRESSION THAT BECOMES REGRESSION

    After i WIN in the Draft Event, the system shows REGRESSION of the Rank instead of Progression. It happened multiple times already, more than once, i went from DIA 3 with 4 stacks to DIA 3 with 3 stacks after a win and so on

    1 vote

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  9. Could not Cast spells during main phase

    Could not play Bristly Bill during main phase. Had two forest open and bill in hand, could only play land.
    I had Mossborn Hydra and Traveling Chocobo in play, opponent had Voice of Victory some tokens, and Authority of the consulate. Would of made Diamond if I won the game.
    Log File attached.

    1 vote

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  10. no response actions to sheltered by ghosts?

    again this card seems as if its not counterable, doesnt appear to stack, has flash, is actually magic, im guessing this card has been involved in at least 5 reports over the last 2 months about not getting responses or doing things it doesnt state it can. definayely sketchy, evertime i encounter a certain white build im seeing this and another card do thing magically and i dont mean with mana (usually because they are somehow casting free spells often). this time as with 2 report from the last 2 weeks this spell remain unaccountable, cant be targeted, cant be…

    1 vote

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  11. Timer

    When a player is active and casting
    Spells or using abilities the timer shouldn’t count down. I was playing and hit a good combo and it timed out. How is that fair play.

    1 vote

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  12. cosmogoyf

    my cosmogoyf's p/t were 13/14 but my exile contained 26 cards and graveyard did 13 cards. I couldn't check damage it would deal because it had been instantly killed by my opponent but it seemed to be a wrong display of P/T.

    1 vote

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  13. Bug - arena fail to reconnect

    It makes no sense I click the capture log button but there is no way to actually post it. This is a very repeatable but I. Every platform I have ever played on after playing on multiple phones, with or without mobile data wifi or any other connection.

    ANY time the game disconnects you, the only way to reconnect is to instantly identify you are disconnected and manually force close because the reconnecter is broken and takes to long. Even if you force close if you are not fast enough the game will say ... Attempting to reconnect and then…

    1 vote

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  14. "Well of Lost Dreams" keeps asking if I want to pay mana when I have no mana left

    "Well Of Lost Dreams" keeps asking me if I want to pay mana when I have none that could be paid. Most cards are smart about detecting this, but this one seems to slip thru the cracks. It's especially bad with token engine decks. Thank you.

    1 vote

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  15. Card stayed on the stack

    I was running low on time and activated "Narset's Rebuke" during Combat and was attempting to then play "Alesha's Legacy" when I did so, it stayed on top of the stack and the rest of the turn proceeded. Going into my opponents following turn and my next turn it was still visibly on the stack. I click on it and it spends it as if I casted it without letting me undo or take it back. This resulted in me losing the game and getting my third loss in the Draft Event. This is ridiculous.

    3 votes

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  16. Leyline of sanctity not protecting against permanents

    With Leyline of Sanctity in play (and also Omniscience if that matters), opponent's Magebane Lizard and Roiling Vortex were still damaging me via their triggered abilities each time I casted a spell. Was a ranked mythic match :( . Logs will not upload and they are < 40000kb. Only other nonland permanents in play were hopeless nightmare and monastery swiftspear.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Arena Direct Loss Count Bug

    Winning became losing in Arena Direct

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Splash Portal bug

    My opponent played a card on turn 2 that allowed him to manifest dread, which was face down. On turn 3 he played Splash Portal which allowed him to exile the card he had selected for manifest dread and return it to the battlefield, but it allowed him to return it face up without having to pay the cost required by manifest dread. So turn 3 he had 11/11 Darksteel Colossus without paying the mana cost to turn it face up. A bit unfair.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Unable to assign damage

    Using a Tom Bombadil deck, had Hunters Talent at level 2 and Inkeepers talent at level 3. Swung with a 12/12 Tom, he blocked me and used an instant to prevent creature damage. I was then unable to assign damage even though I had trample.

    1 vote

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  20. 1 vote

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