MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
926 results found
-
Weird ranked play symbols during unranked play
When I enter the PLAY queue for Unranked Standard Constructed, both myself and my opponent are shown to have Diamond rank indicators. I am not presently Diamond rank. After we have entered, the display shows what appears to be some sort of rank indicator, but greyed-out.
2 votes -
sab-sunen
I tried to exile Sab-sunen with Not on my watch- instant, the card had ''Hexproof from monored'' but my white instant couldn't target the creature.
1 vote -
Token multiplier number in the wrong location
Opponent had a visual stack of Ally tokens and a visual stack of mountains above. They attacked me and I assumed there were 4 tokens because there are visually 4 tokens. However, the "5x" image was hovering above the mountains and there were actually 5 tokens and I took lethal damage rather than being on 1 life. There was no "4x" image above the mountains. If I am correct, this demonstrates a bug where the stack multiplier number doesn't show in the right location.
1 vote -
Client on Mac not loading due to asset manifest
Hello,
The Mac version of Arena is not loading. It attempts to retrieve the asset manifest, but encounters an error every time, even if I reboot the game through Epic Games.
3 votes -
6 votes
-
Arachnophobia
An entire set (+more?) based on a VERY COMMON phobia seems either cruel or shortsighted. I saw some physical card previews and I could deal -- but I panicked at the new Arena loading screen. Is there any way to avoid interacting with these cards? If the whole set is nightmare fuel, then it means a hiatus until the avalanche of spiders is out of standard.
1 vote -
"Asset Error Detected"
ASSET ERROR DETECTED on MacOS Sequoia 15.5 - AUG 4TH 2025
3 votes -
Mulligans
Great game but just wanted to point out that mulligan is a noun and not a verb. You opponent can't 'mulligan' but they can 'take a mulligan'.
1 vote -
Error during k-id association process prevents all future logins by the affected child
If something goes wrong with the process that associates a child's account with a k-id account, the child is permanently unable to log back in to any Wizards property. The login process presents the COPPA form every time, and then says "Unexpected error. Please try again."
Customer service routinely responds to tickets about this by asking me to have my son log in again. Which he obviously can't do because the entire reason for creating a ticket is that he can't log in. He's been locked out for over a month with zero actual help from Wizards, despite an extensive…
1 vote -
Client crashes on Mac when trying to click anything
Client crashes on Mac when trying to click anything (Decks, Play, etc.)
I've reinstalled twice and the issue has not gone away.
2 votes -
Arena freezing on "Requesting Format Data" on MacOS
Arena on MacOS keeps freezing on load. Most times it will freeze on the step of "Requesting Format Data" - a few times it has gotten far enough to start loading and then gives the error "Unable to get collection"
My Internet connection is solid, I have uninstalled / reinstalled, and I even went so far as to reset my Mac to factory conditions. Problem persists.
No issue with app on iPad.2 votes -
Client crashing at log in due to resolution issues
Can't launch the client due to resolution issues. I have attached the message I get when launching the client.
1 vote -
Game crashing when hovering over Room cards
On Arena during games, drafting and deck building, hovering over split cards like the rooms seems to crash my game. Currently in a draft I can't play because even after autopicking because the card crashed my game, I can't even take out the card from my deck.
2 votes -
Game freezing
Following 5/1/25 update, my game on Android mobile is showing visual errors on the home screen and freezing when trying to go to another screen beyond the home page (join a match, enter store).
6 votes -
MTGA.exe is not responding
The game opens normally, but when I hover over the daily missions or enter the deck builder, the game crashes and the message appears:
MTGA.exe is not responding
I tried deleting the game and reinstalling it in several ways, but I didn't get any results.
I've also updated my drivers and tried the solutions mentioned in the known issues.21 votes -
Draft deckbuilding bug
Using iOS when building a deck after drafting. Click button to view deck stats, then you can’t return to deckbuilding. Pushing the back button takes you to the Name Deck interface. This has happened in my last 2 drafts on iOS
1 vote -
Progress UI not aligned on Desktop
Premiere limited event progress indicator is misaligned. Fins do not show as complete, and current progress does not match fin alignment.
1 vote -
Creatures on the battlefield do not display prowess icons when they have the ability
Consider Mai, Jaded Edge (I haven't checked if the same applies to other creatures with Prowess). She displays the Prowess icon (a lightning-bolt hand) while in hand, but then play here. The only icon that appears on her card icon on the battlefield is the Exhaust ability.
1 vote -
shiko paragon of the way bugged
shiko paragon of the way Alt art is bugged on field, then name and boarder is gone.
1 vote -
Stuck to the side
Cards don’t go to game-mat, instead Stuck on side
Can’t get past second to last level of the tutorial2 votes
%25201.43.29%25E2%2580%25AFp.m..png){kind=link}
- Don't see your idea?