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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6194 results found

  1. shapeshifter

    Lazar is a shapeshifter but doesn't qualify as an outlaw for triggers and abilities.

    1 vote

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  2. Gruff Triplets

    Goreclaw, Terror of Qal Sisma comes into play it doesn't reduce casting cost of Gruff Triplets. Goreclaw works with all creatures, but Triplets have never worked.

    0 votes

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  3. Bug: Eriette's Tempting Apple removing copied enchantments

    Last game I think the enchantments on my creature got incorrectly removed, this happened when:

    On my side of the field I had:
    Yenna, Redtooth Regent (Enchanted with "Sheltered by Ghosts", Copy of "Lightwheel Enhancements")
    Predator Ooze (Enchanted with copy of "Sheltered by Ghosts", "Lightwheel Enhancements")

    Both sheltered by ghosts cards had an enemy creature exiled with it.

    When the enemy used "Eriette's Tempting Apple" on the Predator Ooze, at the same time as gaining control over my creature, it also decided to delete the copy of "Sheltered by Ghosts" that was attached to it.

    I don't see anywhere in…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Insidious Roots

    Insidious Roots reads:

    Creature tokens you control have “{T}: Add one mana of any color.”

    Whenever one or more creature cards leave your graveyard, create a 0/1 green Plant creature token, then put a +1/+1 counter on each Plant you control.

    My opponent in my last round had an entire deck built around spamming surveil to send things to the graveyard to trigger the roots, they were in fact both triggering any time he sent them TO the graveyard, they never once removed anything FROM the graveyard. yet the game was allowing them to usse this bug to spam 8…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. raiyuu. storm's edge

    This card is playing as if it has vigilance! This is a a frustrating glitch to play against, but all the more rewarding beating someone with this card!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Skipping Second Main Phase

    Routinely for the last few days I've noticed my second main phase getting skipped. It goes right from combat damage to opponents turn. No cards indicating skipping second phase in play. Plenty of untapped mana to use and cards to play. Skip button not pressed. But it just skips to opponents turn right after combat.

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Disconnect during game, did not reconnect to existing game

    I was playing in a premier draft with two losses and my connection dropped. I was able to reconnect before much time had passed, but instead of sending me back to my current game I was sent to the screen showing my current record and allowing me to start matchmaking for another game. I started a new game, which I won, but on exiting that game I saw I had received my third game loss (which I assume was from the game I hadn't been able to reconnect to).

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Disconnect during game, did not reconnect to existing game

    I was playing in a premier draft with two losses and my connection dropped. I was able to reconnect before much time had passed, but instead of sending me back to my current game I was sent to the screen showing my current record and allowing me to start matchmaking for another game. I started a new game, which I won, but on exiting that game I saw I had received my third game loss (which I assume was from the game I hadn't been able to reconnect to).

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Game Ended Premature

    In a match I just played I was basically bullied the entire match, in the sense that I was not able to do what my deck is meant to do "partially". Having interaction isn't the problem. What is the problem is when i finally seem to be getting back ahead of the pressure "THE GAME ENDS PREMATURELY!" Not a surrender by my opponent and not a draw just ends. Not gonna accept it as being a connection issue because even those result in you being removed if you don't return to the game before the timer runs out. It just…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Drop connection during draft and difficulties connecting on start

    1. Could not start. Keep having dark screen
    2. Start a premier draft and got drop. Manage to reconnect, but the draft have finish.
    3. Started a game. Immediately got stuck. Stuck before looking at starting hands and mulliganing decision.

    Please refund 1500 gems.

    1 vote

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  11. The display of the graveyard card remained on the screen, making it impossible to interact with the battlefield cards.

    The display of the graveyard card remained on the screen, making it impossible to interact with the battlefield cards.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Ultima, Origin of Oblivion can not be counterspelled

    For the third time in a row I cannot counter spell Ultima, Origin of Oblivion when played from opponent while it is in the stack. Counterspell simply does not work.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Arena game was not triggering enter the battlefield effects

    I'm using PC MTG Arena in Cube

    During my Arena game some enter the battlefield effects were not triggering for both of my games in the match (Landfall from Icetill Explorer, Perforator Crocodile)

    Ultimately ended up losing because of it. Please refund the cost of Traditional Arena cube Draft (4000 Gold) if possible

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Game takes you back to main menu during match

    During a match on Android 15, august security patch, during opponents turn, he triggers an ability, screen goes black and client Tooks you to main screen, you can navigate as it's no active match, when try to find a new match I was reconnect losing turn, actions and the game (was ranked match). Tried to capture log file but the button doesn't work either.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Cannot Equip Ultima Weapon

    I am able to cast Ultima Weapon, but I cannot equip it.

    1 vote

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  16. Bug: Attacked twice when I shouldn't have

    I was playing a game and I attacked with Aerith Gainsborough. I had her equipped with Black Mage's Staff and she was 3/4 (base power 2/2, +1/+1 counter and +1/+0 from the staff). The opponent double blocked and then I cast Vayne's treachery (not kicked) to destroy a 1/1 hero token of my opponent's (it wasn't blocking).

    Because I cast an instant and she had black mage's staff attached she dealt 1 damage to the opponent which had lifelink so I gained a life and she gained an extra +1/+1 counter. Then arena resolved the triggers on the stack and…

    1 vote

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  17. Yuna Bug

    I had Yuna in play which had returned a Summon Bahamut from the graveyard. I had also played an Overlord of the Hauntwoods, and an Overlord of the Mistmoors. Opponent had two blockers. I had sufficient for lethal damage in the air but the opponent chose to block anyways. While it did not have an adverse effect on the game, it is still a bug. When I hovered over Yuna before leaving the match I noticed that Yuna read that she had the same bonus she gives to enchantment creatures even though she was a normal card with 2 +1/+1…

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Counter spelling your own card

    Attempting to counter my own spell by paying an alternate cost that would sacrifice a stolen permanent.

    In a final fantasy draft, I had a Retrieve the Esper exiled by Opera Love Song and a Louisoix's Sacrifice in hand. The opponent had a Squall SeeD Mercernary on their board. I used Unexpected Request to steal Squall and swing with him. In in second main I casted Retrieve with the intention of countering it with Louisoix sacrificing the enemy's Squall. But it didn't let me cast Louisoix's so I couldn't sacrifice the Squall and drew no other way to get rid…

    1 vote

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  19. Mangara, the Diplomat craft bug

    Mangara, the Diplomat is a mythic rare when I search for only mythic rares. Both arts for it are mythic rare too. But Arena requires I use a rare wild card to craft it

    1 vote

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  20. Opponent Concede in BO3 Historic resulted in my defeat

    Playing Historic Ranked BO3, did not have a timer active and activated Witch's Oven on the turn. Opponent and I both had one win, upon trigger of the card my opponent conceded and it ended the game with my defeat. I cannot attach files to this post, receiving multiple errors.

    1 vote

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