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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6181 results found

  1. Fix your game

    You need to implement actual matchmaking instead of using an algorithm that determines whether we face a deck that counters the one we’re playing. You need to implement actual matchmaking so people with a limited library and minimal hours aren’t facing people with an expansive library and 1,000’s of hours played. You need to implement in game reporting to report cheaters in real time, instead of having to make our own log and screenshot every other player we come across. Anyone can go on YouTube and see the data people have collected on non-paying players getting rigged draws and shuffles.…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. hexproof isnt hexproof

    why did my creatures that all had hexproof get targeted by a spell?
    are the destroy all cards that overpowered or did i miss something or was that player cheating?

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Lightwheel enhancements

    i was unable to cast lightwheel enhancements from my graveyard. due to this i lost multiple games in my draft. please refund me what i paid for the draft

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Ba Sing Se enters tapped even with basic land

    Played a Forest on turn 2, Ba Sing Se on turn 3. The legendary land should have entered untapped because I controlled a Basic Land, but instead it entered tapped. Windows 11.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. standard

    I seem to be confused about something. I read an article that said Standard was flourishing. It seems degenerate and abusive. I'm curious if this abusive and degenerate playstyle is intentional and if I should change my definition of flourishing. It seems as though the cost of entry to play what I am accustomed to being the cheapest format is now prohibitive. And the format's meta changes so rapidly that I must now spend more than I am willing to remain competitive. And my cards lose value in random and chaotic ways. I was told these changes to the standard…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. He wins by stalling at the beginning of a match

    Nikoloplast, That is his in-game name, wins by stalling at the beginning of a match until the person quits.

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. the ai cheats

    anyway we can give refunds to people that play the ai bots and the ai bots cheat? drafting the same rare and having both in their hands. having playsets of uncommons and commons. having the right cards at the right moment. customer service says that the players don't cheat on arena but don't say anything when you tell them that the ai bots cheat.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Feature request: Please add an option to flag opponents who go AFK

    Please add an option to flag opponents who go AFK or rage-quit without conceding in ranked matches. A reporting system would improve fairness, discourage unsportsmanlike behavior, and make ranked play more enjoyable.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. ratadrabik doesnt remove legendary tag from nazgul

    There is a bug where ratadrabik in brawl does not remove legendary from the tokens of nazgul he creates. A lot of players are exploiting this, please fix.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. The game changed my card choices.

    The game swapped the cards I chose in the draft. When I saved the deck, it gave an error. I opened it and it had swapped the cards again. I remade a new deck and the card that had disappeared reappeared in the match, but I didn't have hand to play. I won, I lost, I went to change the deck, guess what? The cards disappeared! I closed it, rotated the deck, the cards appeared, but no lands came up. I swapped two hands, tried to play, but it didn't work. I'm only opening this ticket to inform you, and…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Iroh

    Iroh, Tea Master card has a fault in its coding.

    Card says you MAY give an opponent control of a permanent you control...

    Currently online MTG REQUIRES you to give an opponent control of a permanent. It does not let you 'submit 0.' Also, during one game where I was forced to give control of an item (dual swords), the artifact remained attached to one of my creatures while also giving me a token. Overall, a very buggy card.

    Please review.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Daily quest timer Stuck

    My daily quest timer is stuck at around 15h 40m for the past day on both android and pc. I only play standard format, no direct matches or bot matches. I haven't had daily quests for 2 days now. It is not resetting.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Ancient vendetta

    so I used Acient Vendetta, and it is not giving me all the names of cards, this has happen in a couple of my games. Prime example is Krenko in this picture. I can't make an inform decision if the list is not complete.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Evolution Witness's ability is not working after the first turn it is on the battlefield

    Evolution Witness's ability is not working after the first turn it is on the battlefield. I've tried using it's ability to return a card into hand on following turns after the first time it gets +1/+1 counters on it but it does not activate. Why?

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Tutorial bug

    Can't finish the tutorial on android OS for the Blue island deck with the Merman. The cards bunch together and can't select cards.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Ajani, Nacatl Pariah

    Ajani's triggered ability doesnt work as indicated by the ruling:

    (6/7/2024)
    In a case where you create more than one Cat Warrior creature token with Ajani, Nacatl Avenger's second ability (for example, because of the effect of Doubling Season), the reflexive ability will trigger once for each Cat Warrior you made this way. If a replacement effect causes you to create different tokens instead (for example, the effect of Divine Visitation), the creation of those tokens won't cause the reflexive ability to trigger.

    When I have a token duplicator the reflexive trigger does not activate.

    To replicate:
    1. Any token…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. crabomination

    Played Crabomination, let me select of it's modes but after that it skips the effect

    Resolving Crabomination skips its trigger. Happened twice.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Infinite combo fix

    Please add the ability to either concede or skip an infinite combo like the one found with Marauding Blight-Priest and Bloodthirsty Conqueror. It's just plain unfun to be on the receiving end and have to sit there for a good minute while it pings down one by one by one by one by one by one by one by one. It's frustrating and if you're not gonna ban the combo at least let me skip through it like I would irl.

    6 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  19. Instant Casting resolve order

    Your instant casting is not working by your own rule book. Opponent cast a sorcery targeting my card. I cast an instant giving it hexproof. He than cast an instant targeting the same card to destroy it. Yet his instant resolves first. Via your own rule book the first instant cast should resolve first.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Create non-alchemy versions of existing formats.

    I certainly feel it is safe to say the general consensus towards alchemy cards is overall negative. Many arena players like myself simply want a convenient way to play magic online using decks we may already have in real life, or simply decks that we have created with cards we know of. Alchemy stands in the way of that.

    Given that alchemy cards are generally powerful and their digital nature, players are left dissatisfied with the intrusion of alchemy cards into "paper" formats. Decks that do not utilize alchemy cards are very likely to fall victim to decks that usually…

    3 votes

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