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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6186 results found

  1. Weapons vendor mana ability can not be undone

    The creature "Weapons vendor" ability to equip an equipment for 1 mana can not be undone once selected, it just loops back to the creature selection.

    1 vote

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  2. Lost a game to prishe wandering failing to find a land in my deck

    In my last game I immediately lost when I activated prishe’s wandering and it appeared to not find a land in my deck. It told me to select a monster to give a +1 counter to and then I immediately lost. Could I please get some kind of compensation for this, at least reverse the loss?

    1 vote

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  3. Game crash following attempting to claim match rewards

    Game crashes every time I complete a match in standard regardless of deck used, time played etc… haven’t tried any other game modes but I can consistently replicate it.

    1 vote

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  4. Game crash following attempting to claim match rewards

    Game crashes every time I complete a match in standard regardless of deck used, time played etc… haven’t tried any other game modes but I can consistently replicate it.

    1 vote

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  5. Warrior of Light is not multicolored for Rienne, Angel of Rebirth

    When Warrior of Light dies while it's owner controls Rienne, Angel of Rebirth, Rienne's ability to put the multicolored creature back into it's owner's hand when it dies will not trigger.

    Steps to duplicate:
    1. Use the Brawl format with Warrior of Light as commander
    2. Have Rienne, Angel of Rebirth on the field alongside Warrior of Light
    3. Have both die (board wipe used was toxic deluge in my case)
    4. Decline the ability to put Warrior of Light back into your command zone, leaving him in the graveyard.
    5. Watch as he doesn't come back to your hand.…

    1 vote

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  6. Server Disconnect Mid Match

    My game disconnected in the middle of a match. Literally as I am swinging in for lethal damage to win the game, I get the message "server disconnected", the screen goes black briefly, and I am back to my draft menu with no option to rejoin the game. A few minutes later, the game is registered as a loss. Why am I paying money for this experience when I can just be randomly told "nope you lose" right as I'm about to win?

    1 vote

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  7. ドラフトで勝ったのに負け星がついて終了した。

    勝利したのにホーム画面に戻ると負け扱いになっていた。

    1 vote

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  8. Not connected but loss anyway

    So, as you can see, 2 mins in, I am not in the game... And then when I canceled, it showed as a 2nd loss... For the amount of money I am paying you guys, I expect a refund. Pls, check my account, you will see that I am a definition of a "paying customer", and I feel really bad now. This is like a 5th time in the last couple of weeks that I am losing because of tech issues, but now it's enough.

    1 vote

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  9. Premier draft

    I was playing a premier draft on my laptop and it just kept on happening that couldnt read the cards as I tried to hover over them they didnt zoom in like usual. Id like my token back please I dont know the set that well and I had to guess the wording on my cards.

    1 vote

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  10. アゾリウスの放血者が出ているのに、盗賊の才能のライフロスが2点のまま

    アゾリウスの放血者が場に出ている場合、ダメージ・ライフロスが2倍になるはずですが、盗賊の才能によるライフロスが起こった場合、2点×2=4ライフロスのはずが2ライフしかロスしません。確認お願いします。

    1 vote

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  11. freeze shd not count as lose

    game freeze and kicked me out, then count me as lost. I was in a premier draft, and the results count. I want my refund.

    1 vote

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  12. Searing Blood is not working properly

    Searing Blood is not working as it should, it's the second time I've killed a creature with it and my opponent got no damage out of it. Almost lost a game just now because of this bug.

    1 vote

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  13. Mana ***** and now the implementation of A.I.

    This game, MTG Arena sucks! Not fun. Clearly algorithmic cheating to all players for monetary gain

    1 vote

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  14. Draft

    Drops the game half way through and no loss or win given the. Log in to new draft freezes once finding opponent then does the same till I lose for ti.e and loss appears , I've lost over 20 games like this finally have enough annoyance and anger to do so.ethi g about it long time customer and lots of money spent please make this right

    1 vote

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  15. Absurd arena losses

    Have to say I do try not to lose my mind on every bad luck or good luck chanc scenario on limited games but after an insane bad luck run I watched my opponent curve out in a five colored deck in final fantasy draft, which already sucks imo, with a three mana counter then a cryptic command into a jodah playing mostly white black base and I struggled to play my two color deck. Problem is either it's rigged or this game sucks because there is zero skill, they didn't make a single decision because counter both those were…

    1 vote

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  16. Error al encontrar partida con otros jugadores

    Cuando busca partida espero unos segundos y al momento me salta el diálogo: esperando servidor
    Y me devuelve al inicio

    1 vote

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  17. Heist

    Please make an adjustment to the heist mechanic or to the heist cards. The cards are not fun to play against, and they have been making for a miserable experience in alchemy.

    From a gameplay enjoyment perspective, it is not fun having your opponent consistently take the best cards out of your deck. It greatly reduces deckbuilding choices and creates imbalanced gameplay patterns.

    From a mechanic standpoint:

    1. Heist nonrandomly removes the strongest cards from your deck. This is problematic because it makes your own draws significantly weaker. Normally, that would have an opportunity cost for the player removing those cards…

    12 votes

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  18. unable to cast instants leading to game losses

    Unable to cast instant cards at several moments during games. This has now happened multiple times and has led to several losses.

    7 votes

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  19. Unable to respond to Realmbreaker, the Invasion Tree with Ghost Vacuum

    Was unable to respond to the land choice of Realmbreaker, the Invasion Tree (after it was activated and the milling occured) with a Ghost Vacuum activation.

    3 votes

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  20. Accurate mana distribution in shuffles

    The difficulty in balancing mana in arena is abnormal to typical card shuffles. I struggle to find the correct amounts of mana in order to draw mana consistently without only drawing mana.
    The supposed algorithmic shuffle needs to be evaluated for accurate mana distribution. Every game shouldn’t be dictated 50% or more by whether one or both players were dealt mana imbalances so much that the game could not be played properly.

    4 votes

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