MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1779 results found
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BRO mastery pass no extra levels
In the past, when I pre-ordered the bundles, and I got the mastery pass, it would award 10 levels right away. This time for Brothers War, I didn't get those levels. Did they change that portion of the mastery pass?
1 vote -
display
I have a display bug and can't see the names and stats of the cards, or the numbers on the daily quests. It is impossible to play without it... I've tried to change the languages as it was a translation problem but it doesn't have any effect.
2 votes -
Draft-cards not on my collection after premier-draft "brother's war"
None of my Cards from "brother's war" premium-draft show up in my collection, and the deck I saved is nowhere. I hope I didn't waste my draft-token..
2 votes -
Save manually sorted stacks in deck builder
When editing a deck (on Android), you can change the layout to see all your cards sorted into stacks by their mana cost. You have the ability to manually drag cards around into other stacks or to create new stacks. However, if you click Done and leave the deck editor, these stack sort changes are lost. When you reopen your deck, the cards are all sorted by mana cost again. It would be great to preserve these changes, and offer a button to reset back to default stacks if you want.
1 vote -
Recieving Rare gems in packs when set is not complete for brothers war
Recieving Rare gems in packs when set is not complete for brothers war
5 votes -
Cannot update decks without triggering a disconnection after Brother's war update
Whenever I try to update an existing deck with new cards (which I can craft, and I could open packs) including the midweek magic sealed deck, after today's update, I lose connection and must both log out and close the mobile app completely before reopening or I cannot connect to the game. The status page says "no incidents reported" I cannot possibly believe that to be the case.
1 vote -
Retro Artifact Distribution Improvement
The Brothers War packs may include a "Retro Artifact" in place of one of the commons. This is an expected mechanic per this wizards article: https://magic.wizards.com/en/news/mtg-arena/mtg-arena-state-game-the-brothers-war
The way I see it Retro Artifacts should be in addition to, not in place of, an existing card. Getting an additional card feels great even if I never expect to use it. Instead the system at present will rip a card I desire out of my pack (a Brothers War common which will work in my standard decks), and replaces it with a card that can only be played in a mode I…
2 votes -
Code Packs would not Open
I redeemed the code to get packs after the Brothers War prerelease at my lgs, but right now after the set has released on magic arena it is still not allowing me to open the packs, even after closing the game or buying another pack
2 votes -
pre-release packs Brothers War still locked
The BRO packs achieved by Pre-Release Codes still locked...
7 votes -
wildcards
I have observed that when completing missions or opening booster, the progress to receive my rare wildcards increases, but when it comes time to receive the same, I don't get it.
I've had 34 rare wildcards for a long time, and I think I've started to notice this behavior I should be with about 37 ~ 40 rare wildcards.
The same goes for mitic wildcards.
You can check what happens in my account, the log is in the attachment
4 votes -
MTGA
2 quick things I've noticed about sideboarding and how it works as a user:
If you try to drag cards out of the card using a mouse, but the "Craft" button is enabled, it will not let you remove the card from the sideboard.
Is there any reason sideboards have to have the 7/15 and then the next 8 cards in the board when the deck format is Traditional? It would be nice if my sideboard looked the same as my main board when I have Traditional/Best-of-3 selected as the deck format (but it makes a lot of sense for…
1 vote -
Historic decklists on magic gg
You stopped posting historic decklists on the magic.gg/decklists . it was a great source for ideas. Please bring it back!
1 vote -
trying to add cards
i am trying to goblin warchief to my collection it says not found when i hit the craft button
1 vote -
scrap trawler is colorless
I have an Osgir, the Reconstructor commander deck. Today it shows up as an illegal deck due to a card not in my commander's color identity. Scrap Trawler is show not being in Osgir's color identity. The digital color of the card looks like it would be a blue card but Scrap Trawler is colorless and should be legal in this deck.
1 vote -
Codes
Just bought and open prerelease kit of brother's war and tried to input the sealed code and it is invalid or already used how is this possible
3 votes -
bug
Salve, i miei punti ESP dell'ultimo livello della maestria continuano a resettarsi (ieri erano 600 o più) non permettendomi di ricevere l'ultima ricompensa
2 votes -
Mastery Tree did not receive mythic card reward Dominaria Black
I do not see in my collection a copy of Sheoldred, The Apocalypse. Please update my account with a free mythic card so I can redeem for this or a code for this card. I think I have copies of the other 4 mythic rewards.
1 vote -
Played against Illegal legacy deck in historic
Hi,
I just played against an illegal deck in historic. It contained every single atrocious legacy cards like Mox Sapphire, Black Lotus and Ancestral Recall.
2 votes -
Game fails to display illegal cards for format, manual check, no cards are illegal, still shows that illegal cards are in deck
Take any deck that has rotated and update it with legal cards. Saving the deck will still show that it has illegal cards even if it doesn't.
3 votes -
Chromatic Meathook
Meathook Massacre displayed as non-legal standard version, however Chromatic Cube is a historic game mode and uses the Alchemy version. During draft the card is displayed incorrectly, during play the Alchemy (proper) version is used.
5 votes
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