MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1785 results found
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Preconstructed Decks Missing
Logged in today to find all my earned preconstructed decks were missing from deck list. I completed todays challenge to earn a new one and that deck didn't show up either...
35 votes -
Colour Challenge Decks not Unlocking - Last round also not with Colour Deck
Colour Challenges are not unlocking any of the decks upon completion.
Also the final stage for every colour challenge doesn't happen with that deck but instead asks me to choose another random deck.
I have been playing since the first Beta o I suspect this is related to my account not being reset properly.
I can't get any of the new deck unlocks for any colour challenge.
19 votes -
Earn A Deck Not Awarding Deck
I'm not getting the correct daily rewards on my account, today I didn't get the deck I was getting on a daily basis.
In daily missions. I was supposed to win a new deck today, I completed the mission but I didn't receive it. The last one I received yesterday was DIMIR HOUSE (black and blue).
61 votes -
Matched against a Historic deck in the Play queue
Yesterday I was matched against a historic deck while playing my standard deck in the Play queue.
14 votes -
Card stuck to cursor
I was editing my draft deck when I clicked on a card from the rest of my pool and dragged it and it just got stuck to my cursor. Going out of editing the deck didn't help. Moving to edit a normal deck in my collection resulted in the card being stuck mid air and the cards from those spots were placed in the same mid air position. (screenshots attached)
Only on the first page of the cards collection. It seems to be related to the card position in the edit screen (duhh :D).
41 votes
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