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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2489 results found

  1. Arena Crash during my draft, hat do reinstall

    216 / 5.000
    Resultados de tradução
    Resultado da tradução
    I made all the picks until the end of pack 2, after that the arena simply disconnected me, and I couldn't connect anymore, I lost all the picks from pack 3, and I had to reinstall the arena to be able to log in again

    https://www.17lands.com/draft/019b8bb2675b4963857862efa245a056

    1 vote

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  2. More limited choices on Arena

    I recently got back into the game after a long hiatus. I appreciated being able to play sets I missed, Neon Dynasty, Dominaria United, Kaldheim etc. I have yet to play Midnight Hunt, Forgotten Realms, Strixhaven etc. I would love some more options for alternate limited formats on older sets, even one more event would be huge for staving off Magic boredom.

    1 vote

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  3. Mid-week Challenge

    Mid-week. Hall eve has no summary and cannot choose or view deck. Serv r will not connect when trying.

    2 votes

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  4. 7 votes

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    9 comments  ·  Events  ·  Admin →
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  5. MTGアリーナ 不正プログラム

    MTGアリーナは運営によって不正操作されています。
    特定のアカウントは1年以上狙い撃ちにされ、現実離れした引き運で
    勝てる訳が無い状態まで追いやられます。
    どのぐらい露骨な不正操作か分かりやすく数字で出しますが、
    100試合やって、対戦相手の土地事故回数は「2」回、
    こちらは土地26枚で「86回」でした。
    信じられないかも知れませんが、本当です。
    また、マッチングも操作されますので、やる価値がありません。
    ゲーム開始時点で勝敗が決まっているのです。
    このゲームが何のために存在しているのかすら疑問ですし、
    サポートも運営同様、役立たずの無能です。
    最近のウィザーズは本当に堕ちるところまで堕ちたと感じますが、
    こんな詐欺まがいな事まで始めたらもう終わりです。
    世界選手権等の配信されるゲームでドラマチックな引きを見せ、
    いかにも魅力的に映るようにしたいのでしょうし、
    課金の度合いで勝敗を決めて訴訟問題も回避したいのでしょう。
    結果、MTGアリーナは絶対にやらない方が良いです。
    一度不正操作されたら二度と元に戻りません。時間の無駄です。

    20 votes

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  6. draft

    My ONE premier draft was deleted and I can no longer access my deck to play the games. I began a draft at 2023-02-12 19:58 on my account Pokz3#19250 and my game crashed after I was done drafting the deck, but hadn't played any games. When I logged back in, the deck was not there, my gems were still gone, and there is no option to play the deck (it's as though I never started the draft).

    1 vote

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  7. Verguenza, estafa

    Comparto de opinión de muchos de la gran estafa de este juego y sus torneos.
    Acabo de jugar un draf en el que he perdido las 3 partidas seguidas ,
    La primera, he robado dos manas en toda la partida, y juego 23, después de 17 turnos he perdido evidentemente.
    En la segunda he robado 12 manas de 18 cartas por lo que ha sido imposible jugar, he robado 6 manas seguidos, imposible en una partida de Magic físico, totalmente imposible.
    En la tercera y última he tenido solo tres manas en toda la partida y hemos jugado más de…

    1 vote

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  8. 30th anniversary draft

    I paid to do the 30th Anniversary draft, but when I was supposed to join a table I got the "Connecting to Server" screen.

    2 votes

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  9. Matching with difference in ability

    I am a bronze ranked player.
    I ran into some Mythic and Platinum ranked players in Quick Draft.
    It was a problematic game. There is too much difference in ability.
    Isn't the management thinking about ranking players?
    These games ruined my money and time.

    1 vote

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  10. Festival: Compleatly Outmatched does NOT say phantom but cards not in collection Please fix or refund purchase

    I purchased the Festival compleatly unmatched specifically to own the cards in the deck. It does NOT say phantom as some events do. But, the cards do not appear in my collection. They only appear as cards I don't yet own. If I save the deck to my inventory I get a message that it requires my using wildcards to complete it. Please either transfer the cards or refund the purchase.

    1 vote

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  11. uscita automatica dal gioco durante Evento Historic

    Durante L'evento Historic, mtg si chiude in automatico, dopo vari tentativi riesco a rientrarci ma rimango bloccato alla ricerca dell'avversario per piu di 30 minuti, una volta passati mi riporta alla schermata principale, assegnandomi la sconfitta all'evento

    1 vote

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  12. lotus cobra not functing

    Every ranked match I play when lotus cobra is targeted by a spell it causes you to time out and you are not allowed to select the mana for it, likewise risen reef is not working it has literally caused me to lose every match I have played since the error that you have allegedly fixed with the networking error.

    1 vote

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  13. Magic 30 Virtual Ticket Experience Codes not working

    Tried to use my Magic 30 Virtual Ticket Experience Code but it says:

    "This code is not valid or has already been used the maximum amount of times for this account."

    I made sure I was using the Arena one and not the MTGO by mistake

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  14. draft rápido new capenna

    Trás jugar la primera partida en el nuevo draft rápido de nueva capenna, ha desparecido el draft y para jugar tengo que volver a pagar.

    2 votes

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  15. Issue during a Phyrexia draft

    I started a draft Phyrexia draft. I saw no one coming so I wanted to leave and start again, when I exited the queue I saw that at this moment a game was found. I couldn't enter that one draft so I tried entering a new one. It worked but when I selected cards, they wouldn't add themselves to my deck. I tried exiting the draft to join it again to see if I would see the cards I chose in my deck. But what happened was that a new draft with new people began.

    1 vote

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  16. serra

    when my opponent cast permanent spell by serra paragon,every permanent he casted by serra paragon from his graveyard got an ability"when they leave the battlefield,exile it and you gain 2 life"once,so we see that his creature has "ability"x2.
    I see a lot of report about this bug so when we repair it?

    4 votes

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  17. jin gitaxian from KND inside a premier draft of ONE

    I was playing in a premier draft event of ONE and my opponent played a Jin Gitaxian from KND, how's that possible?

    0 votes

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  18. Finalización de sellado sin alcanzar 3 derrotas ni siete victorias. me saco del sellado con 4 victorias y 2 derrotas.

    Finalización de sellado sin alcanzar 3 derrotas ni siete victorias. me saco del sellado con 4 victorias y 2 derrotas

    1 vote

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  19. Arena Crash During my draft

    Arena crash during my draft, i lost some picks.
    Follow 17lands steps.

    https://www.17lands.com/draft/ddc956bdd497490491576f24d025da88

    2 votes

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  20. Jump In event "Add to Decks" button doesn't work

    After selecting the packs for the Jump In event, i pushed the "Add to Decks" button. Usually it brings up a notification saying that the deck was added successfully. however since the 10/02/22 update, pushing that button does nothing.

    18 votes

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