MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2489 results found
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Log20220915_210614
right check Flickering is in trouble.....
1 vote -
midweek magic suggestion
Have week-long queues instead of only 48hrs of "Midweek Magic"
Would be easy rotation of Artisan/Pauper in the 4 formats Standard, Alchemy, Explorer, Historic. Also i would love to see the event where you could play any card and any number of a card/40 card min decks.1 vote -
Unable to Resign From Jump In
Last week when resigning from Jump-In, game said resignation failed, try again later.
All further attempts to even enter the Jump-In screen result in the client freezing, requiring a restart.1 vote -
connexion impossible avec IPHONE
depuis la dernière mise à jour, je ne peux plus me connecter avec mon iPHONE 10
l'application se ferme aussitôt4 votes -
プレミアドラフト中に進行不能になります、負け扱いになった。
プレミアドラフト中に進行不能になります、負け扱いになった。
4 votes -
Dragon brawl event unbalanced
Let people switch decks in pre constructed. During the dragon brawl event it became very apparent after a few games that the red/blue dragon deck was completely outclassed by every other option. After 7 games I wasn’t able to scrape together a single win and the games weren’t even close, the deck had no answers for the other preconstructed decks available. I cant switch to a different deck and now feel locked out of the prizes. I tried another 3 matches the next day and again every deck destroyed me and there wasn’t anything I could have done about it.…
1 vote -
draft freeze
Draft freeze during pack selection, miss 5/6 picks, had to restart the client. Manage to get some good cards but was not cool, I was drafting like a god!
No connectivity issues. Please verify. Draft are expensive for this to happen. Thanks!4 votes -
Sfida colore
Sfida colore non riesco a completare la quinta sfida. Nessun colore. Errore server.
1 vote -
Bug with a dominaria united draft
I was drafting a dominaria united and i got some picks that were not my picks. I didnt make a screenshot but clearly they were not my colors.
This affected heavily on the quality of my final deck and ended up in a bad result. For this I want to redeem my entrance back.
Best,
1 vote -
Frozen Draft and missing picked cards - that's horrible
Frozen Draft and missing picked cards - that's horrible. Unable to pick cards and wrong cards in the deck -
1 vote -
Missing mastery pass reward level 11
Missing mastery pass reward level 11.
Few minutes ago was #10 now level 11. Will I still counting?3 votes -
Draft Froze
My Premier Draft Ne Capenna froze after selecting a card, in round 3. I wasn't able to complete my deck.
4 votes -
2 votes
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client crashed twice today during drafts
Twice today, first around 1:40pm PST and again just now at 2:30pm PST the client has crashed. First it was before the first game of a draft, I lost that game due to the crash, and now my draft failed due to crash. I should be refunded the 3000 gems used in 2 premier drafts.
1 vote -
won premier draft dominaria united game but record comes up as lose
i was playing a draft ranked game and was going to swing for letahl next turn than my op scopped and as it loaded back into the play again option it came up that i had lost.
1 vote -
crash loading mulligan
The game crashes during the loading/connecting with an opponent (PRemier Draft) and automatically decided to take no mulligan.
1 vote -
in traditional draft when I go to pick a card ( a rare green creat) this one disapear from my choice and i have to go for something else.
in traditional draft when I go to pick a card ( a rare green creat) this one disapear from my choice and i have to go for something else.
1 vote -
Premier Draft
Received Network error when trying to "start" the premier draft event.
17 votes -
Event victory not registered after a previous match was cancelled
- Join an event.
- Click Play to join a match.
- While waiting to be matched, click Cancel.
- If you were matched to an opponent just a few milliseconds before clicking Cancel, the match will not start and you will be taken back to the event page.
- Click Play again to enter another match, and finish the match.
- The game will not register that there was a match and the score will be the same as before the match. It will let you play the next match, or more precisely, replay the same match with a different opponent.
- If you leave the…
1 vote -
Sound off EVERY TIME + Crash on latest MAC OS
Absolutely every time I open the app, at some point during gameplay the sound goes off. It has happened EVERY SINGLE TIME, and it is extremely detrimental to the gaming experience.
Also, the game just froze during a match had to force quit and reboot, SEVERAL TIMES (when relaunched it would just stay on the initial screen "looking for initial scene".
MacOS Monterey 12.2
4 votes
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