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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3384 results found

  1. Tribute to Bob Ross

    Maybe their should be a card, or play set of cards, with the following effect:

    The Painter
    Legendary Creature—Human Artificer

    "When this card enters or leaves the battlefield, choose up to three players. For each player chosen, give them one of the following paint counters; White, Blue, Black, Red, or Green.

    This creatures toughness equals twice the amount of "Experience Counters" that you have plus 1.

    This creature's Power equals the amount of "Paint Counters" you have.

    1 vote

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  2. Lithoform Engine card sleeve in game looks ...rather unpleasent..

    I really like the look and animation of the Lithoform Engine card sleeves in the menu. Nice minimalistic lightning-animations. That's what I wanted to spend my gems on.
    In game it's rather annoying to look at.
    The animations are clunky, they have big fat white gradient-lines to those flying segments.
    And these segments don't even line up with the underlying drawing.
    And when you trigger it multiple times, it looks even worse (cause it's not minimalistic enough, I'd say)..

    Is there any chance to have these annoyances to be fixed?

    Thx & bye

    1 vote

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  3. When you will update your f**** game ? fdfdffdgfgfqgfg gg g fgfg sfg sg

    take money is cool but your software must be ok !
    black screens and so on !
    draft lose because of ****** team who create and update the game !
    fed up !

    1 vote

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  4. Extending best of three for arena cube

    Thanks very much for Arena Cube - it was really fun!

    Some feedback: I strongly prefer playing best of three, so I wish that mode had been available the whole time.

    Thanks

    1 vote

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  5. Ikoria Quick Draft Bug

    I'm playing on PC. When trying to build a deck for the Ikoria Quick Draft event on MTG Arena, I completed my draft and when finalising my deck the game crashed. Upon reloading I was given a message telling me it was an asset error. I tried again, but as soon as I hit Build Your Deck it crashed again, same as before.

    1 vote

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  6. Card Counter/checklist for each editions

    For every edition, a counter/checklist of the cards we get to know if the set is complete. That way we don't continue to buy packs and fill up on cards that we have a lot of.

    1 vote

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  7. Absturz

    Hallo!

    Magic Arena stürtzt seit Tagen immer wieder und mehrmals hintereinander ab...

    1 vote

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  8. Add control over default frames

    I do not like the extended art frames and it is tedious to unselect the frames for the cards I am using. The system does not remember a selection for new decks and new frames are automatically selected as the default. I do not want to disable all alternate frames because I like the showcase frames. Please add some fidelity to the selection and defaults.

    1 vote

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  9. De-ranking from Diamond 1 to Diamond 2

    Hello,

    Before my last game, I was ranked as Diamond 1, 1 star. Then I loss one game and I was de-ranked to Diamond 2. Is that normal? If no, can you please rank me again to Diamond 1 (1 star). Thanks in advance for your feedback. Best Regards

    1 vote

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  10. Mobile magic arena

    Why don't you create a mobile app of magic arena? And why don't you allow card exchanging. It would be amazing to play with friends in the mobile and trade cards with them.

    1 vote

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  11. New user, like the game and interface, willing to spend a bit o cash, had a 'bad' experience spending money.

    My experience:

    Found MTG arena recently, have used Duels in the past, long time casual irl and online MTG player. Love the game, interface much improved over other digital MTG, great stuff, thank you.
    I wanted to expand my card base so I bought a bundle w/gems and spent the gems on 15 packs.
    In my excitement just clicked the button, 15 packs. Realised I'd bought 15 packs of Zendikar Rising. I likely might have chosen that option anyway, but looking back on my automatic reaction I think I expected there to be a screen asking me for the details,…

    1 vote

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  12. no hint that you purchase only a style

    if you switch from craft to select menu and buy a card its not the card what you get only the style . There is no hint that you only purchas a style.
    Now I know it but I think it should be marked like in the store, there its clear.

    1 vote

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  13. Convert gems to reals

    Could you please see the possibility of converting gems for real ​​to Brazil? Many players complain about not spending more on the game because the payment is in dollars, including me. Take the example of several foreign companies that have electronic games here and none of them sell their electronic coins in dollars. Please see this possibility. We have a very faithful community to the game and the lack of visibility here leaves us discouraged.

    1 vote

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  14. mid-match crash, error and match loss

    During the very first match of an Eldraine draft the game crashed and shut. I tried to return as fast as I could, but upon opening mtg arena again, I was met with the weird screen I am sending attached. The screen was still and did not allow any actions. I waited a little longer and since it was frozen, I closed the program once again, but when I returned my timeouts had run out and I got a match loss. So I would like to request a refund for this draft, as well as the return of the rank…

    1 vote

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  15. 1 vote

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  16. Promo Pack Limit Increase

    We get promo packs nearly every week. I know there's a limit of 5 codes per set. Would it be possible to lift this limit since we get so many packs/codes? Otherwise we have a bunch of codes just sitting around useless/unuseable unless we give them to someone who isn't maxed on their codes yet.

    Also I'd like to know what the status of my codes is. How many left do I have per promo pack. I know I'm maxed on Zendikar.

    1 vote

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  17. Product Suggestion

    In Collection (Edit Deck / New Deck)

    I would like to see a vertical scrollbar for the card collection part.

    I also would love to beable to minimize the deck list in both vertical and horizontal layout.

    But my biggest suggestion, Nei, problem with the game!
    When you hover over a card in collection the big image is huge! like mega huge. I run the game in 1920x1080 on a 24". I can't even hover over a image and se my deck list if the card is to close to the right side.

    But if you size down the hover…

    1 vote

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  18. Questing Beast + Embercleave First strike excesive damage

    Questing Beast with Embercleave equipped. 5/5
    I block with 2 creatures 5/5 First and a 3/2 Second.
    First Strike blow killed both and made me 3 damage.
    This is not right. It is a wrong damage computing algorithm giving deathTouch too much power. It should be a firs strike blow of 5 killing first creature an leaving second intact and going into normal damage after.
    By no means First strike blow of 5 can reach me blocking with a total of 7 toughness.

    1 vote

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  19. Bug when clicking on enviroment when opponent was revealing a plains due to a card effect.

    I was clicking on the environment in the lava map when the opponent played Birth of Meletis. This prompted a reveal screen which showed the plains they drew as part of the card effect. Normally you can click done to remove the overlay and get back to the game, but this time the done button was unresponsive. Log attached.

    1 vote

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  20. Nyx Lotus and Altar of the Pantheon Bug?

    The computer automatically ended my turn and did not allow me to play the instant in my hand.

    I had Obosh and fiery Emancipation on the battlefield (Devo to red was 5) as well as Altar of the pantheon (Devo to red was 6, plus 1 mana of any color)

    Once I played Obosh my turn ended with Blood curdle in my hand and visibly (6 red mana) and one of any color available (Nyx Lotus and Altar of the Pantheon), but I was unable to play the card which resulted in my loss.

    Not a big deal, just annoying

    1 vote

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