MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3399 results found
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Please improve reconnection time / roping on disconnect
Right now, when the game loses connection to the server, it is better to force quit and start it again rather than wait for it to reconnect. On my internet, the former usually loses me one turn (and all 30-second extensions) while the latter often times me out of the entire game. Granted, in most games losing a turn also means losing the game.
I'd love if the game could handle this better, as disconnects have become too frequent for me to continue playing. Rather than tackling hard-to-debug network issues (there is nothing useful in the logs) I think it'd…
10 votes -
Failed card search
Index cards are not so index. Please check new cards against the toolset. Here is one example that isnt working.
(here is some more text as my comment is too short and thus I cannot post)
1 vote -
Failed card search
Index cards are not so index. Please check new cards against the toolset. Here is one example that isnt working.
1 vote -
Install on External Disk not possible
Installing the basic game on external disc is possible on mac via the epic games launcher. however, the library with all the data is still installed to internal disc. thats entirely stupid and makes no sense. solution should be a simple path edit.
another longterm issue is no fullscreen support on mac. as mac user i still play in a tiny window which makes gameplay very difficult at times. why isn't this solved in years?1 vote -
Dreadhound triggers doesn't work with Corpse Cobble then I died at 20 life.
During my premiere draft, with my Dreadhound I played Corpse Cobble to sacrifice 3 of my creatures to deal the last 3 damage to my opponent who was at 3 life. Nothing happened and on top of that my life, I lose the game in the following turn when I was on 20 life. Can I please have a refund on my premiere draft (10,000 gold) or 1500 gems or 1 draft token is fine. My account Gemsword#66127, you can seen my screen shot I was at 20 life and died. My menace token was created in the previous turn…
1 vote -
Best of 1 after sideboarding
It could be cool to have a game where you both see each other person's decks and you get to sideboard before a best of one game. Not everyone has enough time for a long Bo3 game but want to make the one game as fair as possible. It may stop certain decks dominating others and allow for some clever sideboard building
1 vote -
I can't log in to MTGA on my PC
When I try to log in it brings up a loading screen and within seconds displays the log in screen in a constant loop. Idk if the capture log will help but I've attached it
1 vote -
Remove banned cards from Brawl
Brawl is supposed to be limited to cards available in standard. This is directly from wizards' page announcing brawl:
Each player's deck is exactly 60 cards. Other than basic lands, no card may appear in a deck more than once. Each card must be legal in the Standard format; cards banned in the Standard format can't be played in the Brawl variant.
Cards banned in the standard format can't be played in the Brawl variant.
...
And yet Uro, even after being banned in EVERY format, remains available in MTG Arena Brawl.
Uro is in nearly every deck containing simic…7 votes -
Graphics settings on Android app
The first thing that strikes me after trying out the Android app on my Pixel 4 is that I would like to be able to lower the graphics settings in order to achieve a smoother play experience.
7 votes -
Daily Wins, Claim Prize, Shambling Ghast trigger
Couple of easy additions:
For the Daily Wins, create a mouseover/click effect that outlines the prizes for each of the 15 daily wins.
For the Claim Prizes, after a win, make it so I can hit the spacebar to claim my daily wins.
Also, can we make Shambling Ghast's trigger to create a treasure token to always be on the right? (When there are no creatures on the battlefield, it appears on the left. When there are creatures, it appears on the right.)
1 vote -
Product Suggestion
While attempting to Direct Challenge a friend on my friends list i am unable to Challenge him in FRIENDLY BRAWL format. None of my decks appear to be valid. I attempted to Use a 40/60/100 card deck. The 100 card deck is legal in Historic Brawl and I AM able to use said deck in that format. Additionally when we attempted to play 60 card challenges against each other all the cards in the deck except the basic lands were deemed not legal.
1 vote -
American flag sleeve
The stars on the American flag sleeves are in the wrong corner.
4 votes -
Retriever Phoenix skips the Learn trigger when cast if it triggers another Retriever Phoenix to return to the battlefield from the graveyard
Like mentioned in the title, casting a Retriever Phoenix skips the Learn trigger and you do not get a lesson. After I accepted the other Retriever Phoenix, the Learn animation appears, but you do not get to select a Lesson. I had all 7 lessons in my main sideboard in a best of 1 standard ranked match. Please fix this bug to make this card semi-playable :)
2 votes -
Hi, let me be clear, I'm really ****** off. Tibalt' trickery is an awful card and should be banned not because is too strong, even if the ad
Hi, let me be clear, I'm really ****** off. Tibalt' trickery is an awful card and should be banned not because is too strong, even if the addition of Throes of chaos made the deck much stronger and reliable, but because a lot of other archetipes are simply unplayable 'cause that card. Also with the addition of throes of chaos, as I said before, you have a ******* one card combo wich can be recasted from your graveryard forever. You should ban tibalt's trickery insted of throes of chaos because the latter can be a fun card to play in…
1 vote -
Bug/Product Suggestion Details
Can't edit my sealed deck. I registered for an Innistrad Sealed in windows 10 client and cannot edit my deck once I submit it. Can't even see the deck picture. I attach the log file and a screenshot. I couldn't help playing but it's annoying to have to keep bad cards in my deck.
Coud you please consider a refund?
This is the number the game tells me to refer to: 2021.9.0.3880.8882411 vote -
STY Mastery Tree erased XP Bar
After using the first Strixhaven Mastery Orb the EXP bar on my game disappeared and now I cannot make progress to my mastery pass. Help!
4 votes -
Change the card art of faithless looting
Please just stay true to the magic art style
3 votes -
MTGA is trash, WoTC is greedy
For all the money WoTC makes every year you would think they'd offer a better quality service than this MTGA bullsshhiitt. Just about every aspect of the software is awful. I've also noticed that the bullshiitt "unity crash handler" they run along with the main software causes more hangups and crashes than it helps, it also eats up an unbelievable amount of memory for all it functions as. You can run the game without unity crash handler with absolutely no problems at all. Also, with the advent of this game on mobile devices I see a lot of lawsuits on…
7 votes -
Gems purchase
I'd like to be able to buy gems using my Internet browser.
E.g. Because currently I mainly use the mobile version I am restricted in the maximum gems I can buy per transaction.
Instead if you sold redemption codes directly from website and emaild the customer the code I could purchase on my phone via my browser receive it via email and redeem the code on my wizards account page for the larger gem quantities then open app and have them available without needing my pc.
3 votes -
Draft token not received with mastery pass
I just have won and upgraded a level, but the draft token was not given to me in Arena.
This happened around 21:02 UTC (Spanish hour), maybe a little sooner .
The log is attached.
1 vote
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