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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3397 results found

  1. non-existent game

    hi, i won a match on history bo3, by 2-1, i was 1 win to diamond, after i won the last game, my client got stuck in the 'victory', didnt show the rank goin up and didnt let me leave the screen, i had to restart the client, and guess what? when i came back i was still w the same rank, its like the match had never existed, the client was loading the w8ting for server right b4 i started the match, also when i tried to join the qeue b4 that game, i got the w8 for server…

    1 vote

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  2. Auto Loss/Thassa's Orcacle

    While playing a Historic Ranked match i scaked a woe stride and its goat token with a priest of the forgotton gods, once the opponent played thassa's oracle i sacked in responsed to its trigger and then once its trigger resolved i lost the game for some reason.

    1 vote

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  3. WHY do you CHEAT your PLAYERS

    It’s been officially addressed that opening hands are manipulated.

    This is cheating by any standard.

    It’s been officially addressed that matchmaking is manipulated by deck content.

    This is cheating by any standard.

    WHY do you CHEAT your PLAYERS?

    The wonderful game of Magic: The Gathering has been turned into this obnoxious exercise in manipulated, cheating corporate greed called Magic: The Gathering Arena.

    It is not Magic: The Gathering.

    I am done with it.

    14 votes

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  4. Game stuck until opponent's timer counts up and result not recorded after reboot

    Game 2 of a Traditional Historic match. My opponent cast Magma Opus, targeting 4 of my creatures, but priority never passed and the spell never resolved. I was stuck there as my opponent's timer was counting down from 20+ minutes. My opponent was never kicked for inactivity, and after their timer hit zero, it started counting up. I couldn't bring up the menu to concede. I closed the client using Alt+F4, and when I logged back in, it was like the match never happened. Even though I attacked with creatures and won the first game of the match, my quest…

    2 votes

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  5. Private Tournaments for online communities

    I'm a part of a couple of mid-sized to large online communities. It'd be great if we could host our own MTG Arena tournaments with our members. Have a special tournament code, and I'm sure it can have the same gem/money requirements for joining, but now with people we know. It would especially help attract new players to the game and enjoy the game more deeply, especially those who are not ready to compete at the level that your open tournaments require. Heck, I'm sure a lot of nerd-based entities would love to run a tournament for their fans.

    2 votes

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  6. stop using CPU and GPU when minimized

    When I'm running Arena, it uses a full core and 95% of the GPU on my Surface 7 computer. This seems reasonable for the experience I get. But when I minimize the app, it still uses a full core and 70-75% of my GPU. I'd love to be able t minimize the app between games to tell Arena that I don't want it force my computer to heat up and run the fan all the time. Instead, I have to leave the app to achieve this. Please don't run your event/render loops flat out when there's nothing to see.

    2 votes

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  7. Code non valide

    Plusieurs code dit non valides

    1 vote

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  8. Bug Report

    Playing on a PC, I was in a match and I put Ingenious Mastery on the stack. I selected autopay, and then the application gave me no next steps. I watched as my timeouts burned. I confirmed I still had internet on my computer. I tried force closing Arena and logging back in, but by the time I did that I had lost the match.

    2 votes

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  9. Cards

    Magic used to be about strategy and intelligence. The understanding of how cards interact with each other. It used to be a game where anyone could win and all it took was out thinking your opponent, like chess for cards.

    I’ve been playing this game since the beginning. And I’ve never been so disappointed in you for the new cards that are released. I used to be able to use protection from a color instants to counteract cards like “Doomskar” and other board wipes... gone...no more. It used to be that anyone could put a deck together of commons, uncommons,…

    1 vote

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  10. The PLAY TAB and PLAY MODE UI need to be completely rehauled.

    Hello, I just actually missed a Strix Quick Draft because of how terrible this current UI is that we have suffered with for over two years now. It's barely even changed. It's like nobody is home on the UI team. We don't get any better options for viewing cards at larger sizes, we get a few enhancements for deck builder, and almost nothing else.

    You guys are going with this absolutely daft three event tab and then an advanced tab that does almost nothing else. It's shocking that this is our UI still. I give you guys all the benefit…

    1 vote

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  11. New version on App Store doesn’t exist

    Please be aware of your notices regarding updated mobile clients.
    You lock the app way before the app is available on the App Store.
    Note that publishing the app doesn’t make it immediately available to everyone as it can take Apple a few hours to propagate the mobile client.

    This annoyingly keeps players out of your app for an update that doesn’t exist...

    You should delay your message to at least a few hours after launch on the App Store.

    2 votes

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  12. Maul of the Skyclaves

    Seriously, WTF are you thinking when you assign "Legendary" status to one card & not another? Is it just random? I fail to see why I can only have one Shadowspear in play because it's Legendary yet Maul of the Skyclaves is not, despite its generally greater puissance. Look at them side by side & tell me which one is more likely to be a game-changer if there's more than one in play on a side? If Shadowspear was self-attaching like the Maul, I could see it, or is it just because the Maul is a colored artifact? I realize…

    2 votes

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  13. tidechannel pick is backwards

    tidechannel land displays blue on left green on right, but to pick in game it's blue on right green on left, has often messed up my game

    1 vote

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  14. Product getting worse by the day!!!!!!!!

    I don't know why I keep spending time and money on this game...O wait I do. Nostalgia, plain and simple. The standard metagame is Mono Red, Mono White, and Sultai. It was this before rotation and then it was improved upon by giving the best cards in the set to these decks. The shuffler is getting worse not better. I have a sneaky suspicion the match making is getting worse too. Seems like you face off depending on what part of the meta you are using (i.e. specific cards), how many wins in a row you have, and for some…

    3 votes

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  15. Idea for New Card Sleeve

    can we get a card sleeve that looks like I've been playing on concrete

    1 vote

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  16. Make Magic: the Gathering Arena available in the Brunei iOS App Store

    Myself and the other MtG players in Brunei have been looking forward to playing Arena on our mobiles every since the announcement of Arena on Mobile. Unfortunately many of us don’t yet have access to the game since it’s still not available on the Brunei iOS App Store.

    We have an active MtG community here that has been around for almost 20 years and we just had the Strixhaven Prerelease recently in our LGS. We want to have more ways to enjoy this great game and would like to sincerely request to Wizards to have Arena made available on the…

    1 vote

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  17. Is it planned to support Huawei P30 lite ?

    Hi ! The Huawei P30 lite meets the minimal specs but is not supported yet (Magic Arena is anavailable from Play Store).
    Is ti planned to support it in the future ?
    Thansk

    1 vote

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  18. Shrines triggering same turn as Sanctum fetches them

    The ruling on Gatherer says that shrines that Sanctum fetches do not trigger the same turn, which would follow with the "beginning of upkeep" text on the card. This is the way that the shrines come in when you're playing historic. However, in standard brawl, the shrines are triggered on the same turn. This is a bug and should be fixed.

    2 votes

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  19. Mobile mute of player does not mute pets

    Dog style pets of opponents make an excessive and irritating amount of noise, seemingly every time the opponents life total or creatures are interacted with in any way. There is seemingly no way to turn off or reduce the amount of noise in app as muting the player does not cause the pet to "go to sleep" on mobile as it would in the desktop computer program

    3 votes

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  20. Prize structure

    Hi,
    I hear, and agree with, a lot of content creators referring that the bo3 prize structure is bad. There is no difference between 0 and 1 win.
    It should be more distributed the prizes.
    Best regards

    1 vote

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