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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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251 results found

  1. Freezing Gameplay

    Game simply freezes during game. I've played for over a year online and no huge issues. Last week games began freezing. Always when I activate a map token, but sometimes after attacking, sometimes I can't click to pass on a move made by opponent, and so many other scenarios. Then the timer runs out despite me clicking to move on or choose blockers, or anything. I can see my opponents sending messages. The app keeps sending me requests to take action, despite clicking to take action to no avail. I have submitted logs and requested to repair files probably 100…

    13 votes

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  2. Vampire Gourmand

    When attacking with Vampire Gourmand and sacrificing a creature, it does not draw the card and the timer starts and I cannot proceed. It happens when I'm playing on my Samsung Galaxy Tab8.

    2 votes

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  3. Blockers Not Displaying Correctly (Screenshot Attached)

    Hello MTG Arena Support Team,

    I am reporting a combat display issue I encountered during a match.

    When my creatures were blocked, the game did not visually display which opposing creatures were assigned as blockers. There were no clear combat lines or indicators showing which creature was blocking which attacker. As a result, I had to guess based on board positioning and intuition, which significantly impacted gameplay clarity and decision-making.

    This appears to be a visual/UI issue rather than a rules issue, but it directly affects combat transparency and competitive integrity. I have attached a screenshot demonstrating the problem.

    Reproduction…

    1 vote

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  4. Game unplayable, freezes constantly

    Since the latest TNMT update the game has become nearly unplayable. It freezes multiple times per match. If I’m lucky I can exit and reenter quickly enough, but most of the time that doesn’t work and sometimes the match is counted as a loss regardless. I’m on the lates iPad OS. This is a serious problem you need to fix immediately. Can’t imagine I’m the only one affected. I am not going to risk putting any actual money into this game until it is fixed as it is too much of a risk that I’ll lose because of this bug.…

    4 votes

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  5. Add ability to auto spend all orbs, or have orbs auto-spend when a pass ends

    I always finish my mastery pass and I hate having to spend the orbs one by one every time. I wish there was a button to randomly spend all current orbs, or better yet when a season ends have it automatically auto spend all orbs so those of us who always fully complete do not have to manually redeem them.

    2 votes

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  6. Sultai Devotee Ability Not Working Properly

    The cards ability should let you pay 1 mana of any color, to then have a Swamp, Forest, or Island available. Unfortunately, no matter how many times I pay the 1, the ability doesn’t trigger.

    1 vote

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  7. Dragonback lancer mobilize token is flying

    Playing against Dragonback Lancer with one other creature out. The 1/1 warrior token created by dragonback lance had flying when it should not have. There were no sources of flying for tokens on the battlefield. Mobilize tokens do not inherit qualities

    1 vote

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  8. Cosmetic Repeating

    I started around the time Final Fantasy was running on Arena, but I didn't go through the tutorial quests fast enough to get access to the store until after the Final Fantasy cosmetics had left. From my understanding, Arena is a little limited on repeating cosmetics, and it may not repeat cosmetics from a UB release after the UB event ends.

    I would love if Arena could try cycling a "Retro Store" where they re-run older cosmetics or older deck bundles. You could make it fairly infrequent, delayed, brief, or unpredictable so you aren't cutting as much into initial buy-window…

    1 vote

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  9. Remove Universes Beyond UI

    Add ability to disable the Themed UI/loading screen for the game and use a non-UB one. I have to suffer UB in every format all the time, why must we also suffer from ugly UI/loading screens themed around stuff we don't engage with? I think Hasbro lost the plot a decade ago, and since then has only cared about shareholders rather than players. It's insulting, really.

    2 votes

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  10. Game keeps crashing when i activate lander tokens (android)

    Ever since the last update my game keeps crashing in the middle of matches. I am on android. Something went wrong with the game code when the last update was posted, game keeps crashing when certain triggered abilities activate, like for example when rhystic study is on the stack with something else or whenever I try to activate a lander token, I consistently crash the the game out with lander tokens. You can easily recreate the bug just by activating a lander token on mobile android. In the screenshot below my friend and I were playing lastnight and you can…

    10 votes

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  11. Unhinged basics

    vor einigen Jahren kamen auf Arena die Unhinged Basic Lands heraus, die man (soweit ich mich richtig erinnere) freispielen musste. Ich habe damals nur Plains, Mountain und Swamp freispielen können und mir fehlen seit dem Island und Forest in meiner Collection. Ich schaue immer wieder in den Store, ob sie jemals zum Einlösen zur Verfügung stehen, aber das war bisher nie der Fall. Sind diese Basic Land Varianten jemals wieder verfügbar und wenn ja, wie bekomme ich es dann mit außer per Zufall, wenn man sich genau an dem Tag einloggt?

    1 vote

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  12. Unable to make a move, unsure of cause

    Has happened in back to back brawl games now. The opponent will make a move, I should have an opportunity to decline to make a move in response but the pass button is not on the screen. Additionally, I cannot look at any of my other cards with the expand card option or tap any of my untapped mana. The game clock simply times out with my timeouts while I am unable to make a move.

    2 votes

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  13. Life totals inop

    Just opened app after update, see attached.
    Life totals INOP.

    2 votes

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  14. Wild Card Crafting

    I have a lot of common wild cards sitting in my collection, an almost equal amount of uncommon cards as well. With the absence of pauper in MTG Arena, and most competitive decks utilizing rares and mythic more heavily than Commons or uncommon, combined with the fact you open more Commons and uncommons than rares/mythic per pack, why can't we craft wildcards into the next tier up at a 4:1 rate? For example, if I could take 4 uncommons, and make a rare wild card, I would be able to finish the deck im working on, while using the resources…

    3 votes

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  15. Deck Image is shared with opponent before the game starts in new Challenge feature

    In new Challenge Match feature, Deck Image of the selected deck is shared with my opponent when I clicked "Ready" button.
    Not only this reveals some deck information in a out-of-game way, it spoiled our experience of popping out surprising cards in the game.
    To avoid this, I need to use unrelated card image for all of my decks.

    I hope this "deck image feature" is removed as soon as possible, or at least, let me disable this feature.

    5 votes

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  16. Limited championship qualifier feedback

    Please allow an additional kiss for the Limited Championship qualifier. Ie, 3 losses rather than 2. As it is, it is just too difficult and variable to get to 7 wins, even with. Great deck and good play. I won’t be competing again if the structure doesn’t change

    1 vote

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  17. Scry and Brainstorm cards disappearing

    Twice recently I have scried or used Brainstorm to place cards atop my deck, and they have disappeared either while drawing on my main phase or from using Yuriko’s trigger. In the most recent game, I scried and placed Emrakul at the top of my deck, but drew an Island instead. This is even with the Emrakul art sitting in top position on my deck. It effectively entirely subverts the gameplay theme for this Commander.

    1 vote

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  18. Meta du jeu

    Incroyable comment vous arrivez à pourrir la construction de jeu avec l'abus de cartes comme la fouilleuse de poubelles optimiste et protégé par les fantômes. Toutes construction de jeu devient caduc. J'ai un nombre incroyable de parties perdus face à cette configuration.

    2 votes

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  19. Heliod Sun-Crowned

    1) When an oppoent plays Heliod, Sun-Crowned the arena client closes as Heliod enters the battlefiled.
    2) Playing on Android Phone
    3) Client closes. If I try to restart it works fine until it searches for an existing match and then it closes again.
    This is 100% repeatable and has been for several months.
    (Im not sure if it matters but I am usually playing in the Brawl format)
    I am unable to get back into arena for a few minutes.
    (It seems like as long as that match is still active the client is going to close when is…

    2 votes

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  20. [BUG] Grievous Wounds does not work with Unholy Annex

    Grievous Wounds in play as well as Unholy Annex... grievous wounds is enchanting opponent... at end of turn, annex triggers, and opponent loses 2 life... grievous does not trigger even when the player has lost damage this way. But it works when dealing combat damage... GW does not specify if its combat / non combat damage so I assumed this should have worked.

    1 vote

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MTG Arena Bugs & Product Suggestions

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