MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3792 results found
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Winning and Losing only 1 rank when you split a Match
I honestly feel that in ranked games of the higher tiers in Bo3 when you lose a match you should drop 2 ranks if you lost both games. If you win 1 game but lose the match on game 3 I feel you should lose 1 rank rather than 2.
I also feel that if you win you should increase based on the total games in the match. If you win 2 games and not lose you get 2 ranks, if you win Bo3 with 2-1 you only get 1 rank.
1 vote -
Question pertaining the rights of software developers as it pertains to the game.
C# developer (here): "Hats off."
I am curious about the rights that I have to make software for the game that tracks the performance of the deck with overlays and open a catalog store online.
Am I allowed to integrate into the game by injecting into it's process and memory to read (not write?) or overlay it?
1 vote -
Magic version of Hearthstone "Dusting" service
Have it possible to where, if you need wildcards, you can trade up or down (1 Mythic Rare wc for 4 Rares, 15 Uncommons for 1 Rare, etc.). Hearthstone has a service where, if you have golden versions of cards, you can get rid of them "dust them" for a significant amount that can be used for other cards to build other decks. Thoughts?
1 vote -
Deckbuilder View
Add both of the two deckbuilder views on the mobile version like how they are on the desktop.
1 vote -
why we still have brawl in arena ??
If this is still staying only 1v1 game mode why keep brawl as play mode when its meant to be EDH butt in standart. What is the reason if not makei so that it's as commander to be multiplayer game .
Is there coming any changes to arena so that we have multi player mode ?
is there any one reading these ?
what the point to ask anything when no one is answering ?
WHO THE **** THOUGHT THAT BRAWL IS 1V1 MODE????1 vote -
Stuck in Treasure Singleton duel
Game was stuck while I trying to exile an opponent's enchantment. I saw my time-fuse burnt out first, then opponent's. I can do nothing afterward, even leaving the match.
1 vote -
Lithoform Engine copied Saga without lore counters
I copied the Permanent: Kiora Bests the Sea God while playing with the Lithoform Engine and there was correctly created a token of it like expected but none of them entered with a lore counter on it. Next turn in my draw step both got their first counter. Should be the second already.
(Windows system)1 vote -
Clicked on opponent's gravyard
I was in the middle of a match when I clicked on the opponent's graveyard. The cards came up in screen and started flashing and I couldn't close the action. I couldn't select cards or play anything and the game was making take my timer.
1 vote -
we are exploited by wizard/assbro
why not make quick draft of new series available from start of release and available longer?
or why mtga doesnt ask for a monthly fee instead of making us pay 15$ a game you can loose in less than 10 minutes because of stupid shuffling algorithm?
why asking the question? you could ask... because me know the awnser!!! Hasbro... DOUBLE THEYRE MONEY!!!
you should be ashamed that you're using loyal costumers like milking cows!!! No discisions are made in regards of the users, just money money money... business is business, regardless how people feel and regardless if you'se using kids…
1 vote -
Smartphone goes to standby
The screen keeps getting dark and then the smartphone goes into standby. In most apps you can see that it is possible to prevent the standby mode. Magic Arena App should basically do that. This also happens, for example, when I'm in a loading screen or when the app is looking for an opponent for me. A game on the smartphone should always ensure that the display remains switched on.
1 vote -
Zoom on CardView
When I play there are two features that I miss:
1 - Horizontal view on sealed deck building to help with mana curve smoothing
2 - Zoom on text when on cardview. Some cards have a lot of text so the letters are very small. An adicional zoom feature on the card should be available with two fingers touch
1 vote -
in search of greatness into saga etb gives no lore counters
I "In Search of Greatness"-ed a elspeth conquers death onto the battlefield and no lore counters were put on the saga.
1 vote -
手動タップ時のフリーズ
土地の手動タップ時にフリーズします
バグレポートもどこに報告すればよいのかわかりません
説明が不十分だと思います1 vote -
Make MTGA Mobile cross platform.
Cross platform play for Magic the Gathering Arena, so you can use one account for both PC and Mobile. When I login on mobile, it wants to restart the entire tutorial. That's a hard no. I picked up MTGA last week to get a head start for mobile. Please make it cross platform.
1 vote -
MTG Arena (Android) Forecasting new devices?
Good afternoon, any predictions for other devices? And will devices with Snapdragon below the one I recommend at the moment also have a chance?
1 vote -
1 vote
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Amonkhet table music needs a tweak
The Amonkhet theme is too short when comparing to other table's themes, Theros Beyond Death in particular, which has three longer parts. It means the AKH theme will begin looping sooner, which is not good for a tight BO3 match. On top of that, the theme is way too bombastic at times. What about adding a piece to make it longer?
1 vote -
[Bug] Retrieving Updates Force Shuts Down PC
When trying to install or update, the launch attempts to retrieve the "https://mtgarena.downloads.wizards.com/Live/Windows64/versions/3348.838913/version", fails, then force shuts down my PC.
The previous workaround for me was to uninstall and reinstall MTG Arena, but that is no longer working. Attached are logs from the install.
I have tried various workarounds/fixes based on other similar bugs, but none are working.
1 vote -
suggest land should have defualt setting
I would like to be able to set the lands that "suggest land" button uses.
I have these nice full art lands I got. I would like for that button to use those instead of some random basic I don't like.
Thankyou1 vote -
Assign Avatars and Pets on a per Deck basis
Please allow us to link an Avatars and Pets on a per deck basis instead of having one Global avatar and pet, jsut how you can set the card sleeve per deck
For example, if I am building a green deck, I'd love to have Garruk as my avatar and a pet of choice to accompany the theme.
If I am building a blue/black deck, Id like to have Ashiok as my avatar to match my Ashiok sleeve.
I have so many avatars and pets that just sit there collection dust because I have no option of using them other…
1 vote
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