MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3792 results found
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UX
Clarity of state change and call-to-actions are way too subtle.
For example, after a ranked match: 1) The click to continue text subtly fades in. The point at which I can click to continue is way too nebulous. Make it a button that pops in, not fades in. 2) The change in my rank is way too subtle. It, too, simply fades in, and you wouldn't notice it unless you were looking for it.
These minor things issues actually go a long way, especially for new users. Improving your clarity of state changes and call-to-actions will raise your returning user…
1 vote -
1 vote
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the card Shadows Verdict is broken it a black card that says destroy all creatures with converted mana cost 3 or less and it doesn't 3
Shadows Verdict is broken for destroying converted 3 or less its only less if they are converted 3 it doesn't destroy them/
1 vote -
Request Time Out
I get a constant request time out when playing. this has been going on for weeks
1 vote -
Create a better solution for corrupted downloads
TL;DR: Provide a way to scan the downloaded assets to look for corrupt ones, and force re-download of those.
Details:
For months I've had problems downloading MTG Arena - it always would scan for errors after a play session (but never seem to find any), and be prone to crashing. As of the update 2 weeks ago I couldn't even get into the game.
When I would check the logs, sometimes it would complain about a corrupted file - if I could find that file in the download data I could delete it and force a re-download, and that would…
1 vote -
Draws due to e.g. server issues should not affect ELO (or whatever rating system is used behind the scenes)
I was attempting to play a ranked historic match and after waiting a while (~ 1 minute, I was doing something else while waiting so I don't know the exact time), matchmaking ended, I was paired against another player, and the match immediately ended in a draw.
However, when loading the next match I noticed that my Mythic ranking had dropped by over 20 places. As the player I was paired with had a lower ranking, the most logical explanation for the discrepancy is that the server-induced draw had affected the ratings of the players involved in the match the…
1 vote -
Tribute to Bob Ross
Maybe their should be a card, or play set of cards, with the following effect:
The Painter
Legendary Creature—Human Artificer"When this card enters or leaves the battlefield, choose up to three players. For each player chosen, give them one of the following paint counters; White, Blue, Black, Red, or Green.
This creatures toughness equals twice the amount of "Experience Counters" that you have plus 1.
This creature's Power equals the amount of "Paint Counters" you have.
1 vote -
Lithoform Engine card sleeve in game looks ...rather unpleasent..
I really like the look and animation of the Lithoform Engine card sleeves in the menu. Nice minimalistic lightning-animations. That's what I wanted to spend my gems on.
In game it's rather annoying to look at.
The animations are clunky, they have big fat white gradient-lines to those flying segments.
And these segments don't even line up with the underlying drawing.
And when you trigger it multiple times, it looks even worse (cause it's not minimalistic enough, I'd say)..Is there any chance to have these annoyances to be fixed?
Thx & bye
1 vote -
When you will update your f**** game ? fdfdffdgfgfqgfg gg g fgfg sfg sg
take money is cool but your software must be ok !
black screens and so on !
draft lose because of ****** team who create and update the game !
fed up !1 vote -
Extending best of three for arena cube
Thanks very much for Arena Cube - it was really fun!
Some feedback: I strongly prefer playing best of three, so I wish that mode had been available the whole time.
Thanks
1 vote -
Ikoria Quick Draft Bug
I'm playing on PC. When trying to build a deck for the Ikoria Quick Draft event on MTG Arena, I completed my draft and when finalising my deck the game crashed. Upon reloading I was given a message telling me it was an asset error. I tried again, but as soon as I hit Build Your Deck it crashed again, same as before.
1 vote -
Card Counter/checklist for each editions
For every edition, a counter/checklist of the cards we get to know if the set is complete. That way we don't continue to buy packs and fill up on cards that we have a lot of.
1 vote -
1 vote
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Add control over default frames
I do not like the extended art frames and it is tedious to unselect the frames for the cards I am using. The system does not remember a selection for new decks and new frames are automatically selected as the default. I do not want to disable all alternate frames because I like the showcase frames. Please add some fidelity to the selection and defaults.
1 vote -
De-ranking from Diamond 1 to Diamond 2
Hello,
Before my last game, I was ranked as Diamond 1, 1 star. Then I loss one game and I was de-ranked to Diamond 2. Is that normal? If no, can you please rank me again to Diamond 1 (1 star). Thanks in advance for your feedback. Best Regards
1 vote -
Mobile magic arena
Why don't you create a mobile app of magic arena? And why don't you allow card exchanging. It would be amazing to play with friends in the mobile and trade cards with them.
1 vote -
New user, like the game and interface, willing to spend a bit o cash, had a 'bad' experience spending money.
My experience:
Found MTG arena recently, have used Duels in the past, long time casual irl and online MTG player. Love the game, interface much improved over other digital MTG, great stuff, thank you.
I wanted to expand my card base so I bought a bundle w/gems and spent the gems on 15 packs.
In my excitement just clicked the button, 15 packs. Realised I'd bought 15 packs of Zendikar Rising. I likely might have chosen that option anyway, but looking back on my automatic reaction I think I expected there to be a screen asking me for the details,…1 vote -
no hint that you purchase only a style
if you switch from craft to select menu and buy a card its not the card what you get only the style . There is no hint that you only purchas a style.
Now I know it but I think it should be marked like in the store, there its clear.1 vote -
Convert gems to reals
Could you please see the possibility of converting gems for real to Brazil? Many players complain about not spending more on the game because the payment is in dollars, including me. Take the example of several foreign companies that have electronic games here and none of them sell their electronic coins in dollars. Please see this possibility. We have a very faithful community to the game and the lack of visibility here leaves us discouraged.
1 vote -
mid-match crash, error and match loss
During the very first match of an Eldraine draft the game crashed and shut. I tried to return as fast as I could, but upon opening mtg arena again, I was met with the weird screen I am sending attached. The screen was still and did not allow any actions. I waited a little longer and since it was frozen, I closed the program once again, but when I returned my timeouts had run out and I got a match loss. So I would like to request a refund for this draft, as well as the return of the rank…
1 vote
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