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Error Updating Data

The game is stuck on startup.
It says : "Error Updating Data - Please check your connection and try again".

Obviously my connection work just fine. I think this is a bug.

Thank you for your time and patience

596 votes
Raistlin Majere#39349 shared this idea  ·   ·  Report…  ·  Admin →
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  • HeyBuferd commented  ·   ·  Report

    Recently having downloaded MTGA from the Google Play Store for Early Access. I have noticed a consistent issue when I try to connect over a mobile data connection (LTE).

    LTE Connection - Open MTGA - "Error Updating Data, Please Check Your Connection and Try Again"

    Attempt other apps on same connection, no issue.

    Switch to WiFi: No Issue with MTGA

    Phone Setup: OnePlus 7T
    Android: 10

    Update: If I connect initially on WiFi and then switch to mobile data, I get
    "Waiting For the Server"
    Eventually the following:
    "Connection Lost
    You Have Lost Your Connection to the Server"

    It appears the mobile version of MTGA, can not handle or recognize a mobile data connection and only recognizes a WiFi connection.

    I'm using the same DNS servers and proxy configuration (no proxy) while on my own WiFi or Mobile Network.

  • justAlice#70082 commented  ·   ·  Report

    also having this issue recently, unable to fix with reinstallations

  • MikewareXGR#89666 commented  ·   ·  Report

    Just installed MTGA on my laptop, and it won't get past this issue. ☹

    Tried kikosphere#09010 solution, but that'd didn't work. Opened up the fresh player.log and saw this:

    GET manifest pointer from https://assets.mtgarena.wizards.com/External_2021.1.1.3372.842906-windows.mtga ...
    Using existing Manifest_cb7cb531abbc977fe45e716f2b1ec2f7.mtga (cb7cb531abbc977fe45e716f2b1ec2f7)
    [AssetDownloadAnalysisTask] Old Manifest File Found 'True' at 'C:/Program Files/Wizards of the Coast/MTGA/MTGA_Data\Downloads\downloads.manifest'
    FormatException: Read invalid format version 2 when 3 or greater was expected
    at AssetFileManifest.LoadFrom (System.IO.StreamReader reader, System.Int32 priorityOffset) [0x00221] in <7f0c822c422348638fb30a9c0e7dcfcd>:0
    at AssetFileManifest.LoadFromFile (System.String sourceFile, System.Int32 priorityOffset) [0x00011] in <7f0c822c422348638fb30a9c0e7dcfcd>:0
    Rethrow as Exception: Error parsing manifest file: C:/Program Files/Wizards of the Coast/MTGA/MTGA_Data\Downloads\downloads.manifest
    at AssetFileManifest.LoadFromFile (System.String sourceFile, System.Int32 priorityOffset) [0x00038] in <7f0c822c422348638fb30a9c0e7dcfcd>:0
    at Wizards.Mtga.Assets.AssetDownloadAnalysisTask+<Start>d__0.MoveNext () [0x000b3] in <7f0c822c422348638fb30a9c0e7dcfcd>:0
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <4756199cf52a4f14b33cdcc5659f782e>:0
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0003e] in <4756199cf52a4f14b33cdcc5659f782e>:0
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00028] in <4756199cf52a4f14b33cdcc5659f782e>:0
    at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00008] in <4756199cf52a4f14b33cdcc5659f782e>:0
    at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <4756199cf52a4f14b33cdcc5659f782e>:0
    at Wizards.Mtga.Assets.AssetBundleProvisioner+<CheckExistingBundles>d__21.MoveNext () [0x0007c] in <7f0c822c422348638fb30a9c0e7dcfcd>:0
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <4756199cf52a4f14b33cdcc5659f782e>:0
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0003e] in <4756199cf52a4f14b33cdcc5659f782e>:0
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00028] in <4756199cf52a4f14b33cdcc5659f782e>:0
    at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00008] in <4756199cf52a4f14b33cdcc5659f782e>:0
    at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <4756199cf52a4f14b33cdcc5659f782e>:0
    at Wizards.Mtga.Assets.AssetBundleProvision+<PrepareDownload>d__28.MoveNext () [0x0021d] in <7f0c822c422348638fb30a9c0e7dcfcd>:0
    UnityEngine.DebugLogHandler:Internal_LogException(Exception, Object)
    UnityEngine.DebugLogHandler:LogException(Exception, Object)
    UnityEngine.Logger:LogException(Exception, Object)
    UnityEngine.Debug:LogException(Exception)
    <RepeatWithRetry>d__33:MoveNext()
    UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr)

    I went and deleted the downloads.manifest file pointed to. I guess maybe there was some old beta version or something that wasn't properly cleared when I reran the latest installer?

    That seemed to start a data transfer when I started the app and get me past the error.

  • Cristofulus#42884 commented  ·   ·  Report

    Hi all ! i was having same problem, but kikosphere#09010 Solution, works for me.

  • MAZE#34474 commented  ·   ·  Report

    same problem. i tried every solution in the book and nothing works. please fix this bug

  • Kenyan Javelin Team#05673 commented  ·   ·  Report

    I have the dumbest, brute force "solution" to this problem. It takes a bit of luck, but guess when the download is going to randomly decide to kill itself and alt+f4 (I know... hardy-har-har). It is the only way to progress the download because every time it hits that error, it forgets everything and restarts. Don't hit the error, and it will eventually make it.
    Note: I decided to try and uninstall and reinstall based on troubleshooting and was stuck downloading 3.96 GB at >100MB per attempt. Starting the download and waiting until some arbitrary amount had been downloaded and then killing the task and starting again.

  • Big&Easy#43320 commented  ·   ·  Report

    Having the same issue. I've tried everything in this forum, on the troubleshooting articles, and more. I've tried all of these possible solutions on two different machines and both are having the same issue. The game was working perfectly fine for me at the Zendikar release, but somehow it's borked beyond belief now. Hope this nonsense gets fixed soon.

  • AzafTazarden#54072 commented  ·   ·  Report

    This is happening to me after I connect to matches. By turn 2 it just kicks me off the match claiming network issues and when I try to reconnect it gives this error message. Funniest part is I can exit the game and launch it again to connect back to the match 2 turns later with my end doing nothing and discarding random cards. I have no idea if the error would occur again, as I just conceded and went on to the next match, which got me disconnected again and here I am.

  • headsprain#98663 commented  ·   ·  Report

    easiest way is to launch it through the epic games launcher (but you have to do this every time, it doesn't actually fix the problem, but at least you can play!)

  • DelMar#22020 commented  ·   ·  Report

    I have had the same issue. Haven't been able to play since Kaladesh. Gonna try the bellow fixes but:
    WIZARDS! THIS IS A RECURRING ISSUE!

    Update: No fixes worked and I have an outstanding troubleshooting ticket on this issue since Kaladesh release! Both new downloads and epic games launcher versions won't update.

  • NanaLovesU#66448 commented  ·   ·  Report

    I've been having this issue since the Kaladesh Remastered update. I've tried every solution here and in the related troubleshooting pages to no avail. Given that there are many other games that don't have these issues and the chronic mismanagement of their respective products and communities that WotC has displayed over the past couple of years, I think I'm going to just uninstall and play Commander with friends once the pandemic settles down.

  • xthebending#29639 commented  ·   ·  Report

    it would be nice if you ******** would fix your ******* game that I've put hundreds of dollars into and haven't been able to play for weeks. still no fix for this??? this has happened to me so many times I have completely given up. Jesus Christ wizards is the absolute worst

  • Misofaso#30478 commented  ·   ·  Report

    I fixed mine.
    run the CMD command as administrator
    run the following:
    ipconfig /flushdns
    ipcnfig /registerdns

    see if that workd

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