Error Updating Data
The game is stuck on startup.
It says : "Error Updating Data - Please check your connection and try again".
Obviously my connection work just fine. I think this is a bug.
Thank you for your time and patience
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schatten#04209 commented
@HeyBuferd
Yes, on my Pixel 5 the app works just great. But for sure not as awesome as it could be on a convertible chromebook.
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HeyBuferd commented
@schatten#04209
Ok, just wanted to make sure it wasn't a IPV4/IPV6 negotiation issue.
Thanks for the info on no side load either. I know there is a page somewhere in the forums that seemed where people were reporting their devices that won't work. I think I remember seeing it under "mobile" and it was a highly voted one too.
By chance, have you had it work on an Android phone?
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schatten#04209 commented
@HeyBuferd
Thanks for you comment. Now I just installed the warp app from the PlayStore and setup VPN. Still the same problem. It also doesn't matter if I use my wifi at home or using a hot spot from my mobile phone. Any other advices to solve the problem? I didn't sideloaded the app on my chromebook, it just shows up at the store. My old chromebook for example didn't showed it up at the store.
Did someone of the developers take notice of this problem on chromebooks? -
HeyBuferd commented
@schatten#04209
Try seeing if you can use a VPN by chance like I mentioned below. I assume there might be something with it being a Chromebook and just not supported yet. However, your Play Store should have filtered it if it wasn't compatible.
Try the VPN route and report back if that works
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schatten#04209 commented
I have excactly the same problem. I got my new chromebook today and installed MGT through the PlayStore. When I start the game it stucks while starting and I get the same error. My wifi is fine and is just working. I really would love to play MGT on my chromebook. Convertible and touch screen is the perfect setup for MGT.
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HeyBuferd commented
After further digging, it appears this could be a problem with T-Mobile and Sprint APN's only using IPv6 by default. Changing your mobile APN to allow IPv4/IPv6, allows the game to work as well. You can also use a VPN service like WARP from Cloudflare to workaround the issue.
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HeyBuferd commented
Seems this is an issue with T-Mobile and Sprint carriers...
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HeyBuferd commented
Hit and miss most of the time trying to open the game on Mobile while on a Mobile Network (non-WiFi)
(updated version of game) -
HeyBuferd commented
Recently having downloaded MTGA from the Google Play Store for Early Access. I have noticed a consistent issue when I try to connect over a mobile data connection (LTE).
LTE Connection - Open MTGA - "Error Updating Data, Please Check Your Connection and Try Again"
Attempt other apps on same connection, no issue.
Switch to WiFi: No Issue with MTGA
Phone Setup: OnePlus 7T
Android: 10Update: If I connect initially on WiFi and then switch to mobile data, I get
"Waiting For the Server"
Eventually the following:
"Connection Lost
You Have Lost Your Connection to the Server"It appears the mobile version of MTGA, can not handle or recognize a mobile data connection and only recognizes a WiFi connection.
I'm using the same DNS servers and proxy configuration (no proxy) while on my own WiFi or Mobile Network.
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Hello,
It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.
Thanks!
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justAlice#70082 commented
also having this issue recently, unable to fix with reinstallations
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MikewareXGR#89666 commented
Just installed MTGA on my laptop, and it won't get past this issue. ☹
Tried kikosphere#09010 solution, but that'd didn't work. Opened up the fresh player.log and saw this:
GET manifest pointer from https://assets.mtgarena.wizards.com/External_2021.1.1.3372.842906-windows.mtga ...
Using existing Manifest_cb7cb531abbc977fe45e716f2b1ec2f7.mtga (cb7cb531abbc977fe45e716f2b1ec2f7)
[AssetDownloadAnalysisTask] Old Manifest File Found 'True' at 'C:/Program Files/Wizards of the Coast/MTGA/MTGA_Data\Downloads\downloads.manifest'
FormatException: Read invalid format version 2 when 3 or greater was expected
at AssetFileManifest.LoadFrom (System.IO.StreamReader reader, System.Int32 priorityOffset) [0x00221] in <7f0c822c422348638fb30a9c0e7dcfcd>:0
at AssetFileManifest.LoadFromFile (System.String sourceFile, System.Int32 priorityOffset) [0x00011] in <7f0c822c422348638fb30a9c0e7dcfcd>:0
Rethrow as Exception: Error parsing manifest file: C:/Program Files/Wizards of the Coast/MTGA/MTGA_Data\Downloads\downloads.manifest
at AssetFileManifest.LoadFromFile (System.String sourceFile, System.Int32 priorityOffset) [0x00038] in <7f0c822c422348638fb30a9c0e7dcfcd>:0
at Wizards.Mtga.Assets.AssetDownloadAnalysisTask+<Start>d__0.MoveNext () [0x000b3] in <7f0c822c422348638fb30a9c0e7dcfcd>:0
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <4756199cf52a4f14b33cdcc5659f782e>:0
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0003e] in <4756199cf52a4f14b33cdcc5659f782e>:0
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00028] in <4756199cf52a4f14b33cdcc5659f782e>:0
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00008] in <4756199cf52a4f14b33cdcc5659f782e>:0
at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <4756199cf52a4f14b33cdcc5659f782e>:0
at Wizards.Mtga.Assets.AssetBundleProvisioner+<CheckExistingBundles>d__21.MoveNext () [0x0007c] in <7f0c822c422348638fb30a9c0e7dcfcd>:0
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <4756199cf52a4f14b33cdcc5659f782e>:0
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0003e] in <4756199cf52a4f14b33cdcc5659f782e>:0
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00028] in <4756199cf52a4f14b33cdcc5659f782e>:0
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00008] in <4756199cf52a4f14b33cdcc5659f782e>:0
at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <4756199cf52a4f14b33cdcc5659f782e>:0
at Wizards.Mtga.Assets.AssetBundleProvision+<PrepareDownload>d__28.MoveNext () [0x0021d] in <7f0c822c422348638fb30a9c0e7dcfcd>:0
UnityEngine.DebugLogHandler:Internal_LogException(Exception, Object)
UnityEngine.DebugLogHandler:LogException(Exception, Object)
UnityEngine.Logger:LogException(Exception, Object)
UnityEngine.Debug:LogException(Exception)
<RepeatWithRetry>d__33:MoveNext()
UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr)I went and deleted the downloads.manifest file pointed to. I guess maybe there was some old beta version or something that wasn't properly cleared when I reran the latest installer?
That seemed to start a data transfer when I started the app and get me past the error.
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Cristofulus#42884 commented
Hi all ! i was having same problem, but kikosphere#09010 Solution, works for me.
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MAZE#34474 commented
same problem. i tried every solution in the book and nothing works. please fix this bug
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nevergreen#77405 commented
Smfx88#33327 's solution and it worked for me! Thanks
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Hello,
It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.
Thanks!
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Kenyan Javelin Team#05673 commented
I have the dumbest, brute force "solution" to this problem. It takes a bit of luck, but guess when the download is going to randomly decide to kill itself and alt+f4 (I know... hardy-har-har). It is the only way to progress the download because every time it hits that error, it forgets everything and restarts. Don't hit the error, and it will eventually make it.
Note: I decided to try and uninstall and reinstall based on troubleshooting and was stuck downloading 3.96 GB at >100MB per attempt. Starting the download and waiting until some arbitrary amount had been downloaded and then killing the task and starting again. -
Big&Easy#43320 commented
Having the same issue. I've tried everything in this forum, on the troubleshooting articles, and more. I've tried all of these possible solutions on two different machines and both are having the same issue. The game was working perfectly fine for me at the Zendikar release, but somehow it's borked beyond belief now. Hope this nonsense gets fixed soon.
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Hello,
It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.
Thanks!
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AzafTazarden#54072 commented
This is happening to me after I connect to matches. By turn 2 it just kicks me off the match claiming network issues and when I try to reconnect it gives this error message. Funniest part is I can exit the game and launch it again to connect back to the match 2 turns later with my end doing nothing and discarding random cards. I have no idea if the error would occur again, as I just conceded and went on to the next match, which got me disconnected again and here I am.