Stuck at waiting for server
Whenever I try to login using my account, the launcher will go through preparing assets then it will give me an orange spinning ring that says waiting for server.
My Husband also has MTGA so I had him see if his game works, it does. his works fine on his computer. Except if i try to login on his computer it prepares assets then gets stuck at waiting for server again.
I spent 3 days going back and forth with tech support, changing settings, uninstalling, reinstalling, using different internet connections. They checked to make sure I don't have any bans or whatever, and then they sent me here.
It started on April 16th, the day of an update.
-
Superjp22#02798 commented
I was in the middle of a game and it suddenly got stuck on the enemies turn and I was for to concede, but I wasn't able to so I closed out of the game. I relaunched the game but I load in and has me searching for a match forever. I've tried restarting my PC and the game itself. **** I even uninstalled the game and re-downloaded it and that still didn't fix it. I would really like some help fixing this because the way it is right now I can't play the game.
-
Brimaz#29125 commented
Won game but stuck be4 damage
-
Surrealialis#72874 commented
Guy hung the game and crashed it when losing. But the same waiting problem. Restart and reconnect and still stuck.
-
Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
-
Newave#39773 commented
i often get this problem.the timer shows up after i make my move but i cant do anything,only play with the fox until i concede.
-
Ainure#84011 commented
se quedo pegado en espera
-
JronPiano#45609 commented
That Happened 3 times
All the time when i lose my 1st match, it couldnt load the next game, i can hear everything, the time goes by, but it just cant load the game till i lose.
Ive lost 3 games like that. not fair :( -
xLeperMessiahxx#60603 commented
same. lost traditonal constructed, wasted gold once again.
-
Melorad#13635 commented
happend also to me, lost match due to this bug.
-
vori#57924 commented
Same, many many times from 9/26
The stable version is unstable than the beta versions.
Nice joke, Wizards. -
somsoc#29315 commented
This has been an issue for at least a month. We're beyond the point where this should be fixed.
Clearly the client has no problem reconnecting since we can hear the game sounds, but there is a bug with the loading process spawning a duplicate waiting screen after the game loads.
Wizards seem to like deleting threads reporting the issue but that doesn't actually fix the issue. Not a good look.
-
hammsbear#76473 commented
Lost match due to this bug as well
-
Mauch#09496 commented
happend also to me, lost match due to this bug
-
Bearz#79057 commented
This just happened again, new logs attached. Happened game 2 of bo3 trad draft, resulting in a loss from basically a won boardstate.
EDIT: this seemed to happen after a disconnect message (although I'm pretty sure I didnt lose internet connection)
-
xLeperMessiahxx#60603 commented
same here resulted in a loss for my traditional constructed event
-
Brorak#82891 commented
Had the same problem in BO3 draft. First a server connexion problem without a reload. I cut my internet for 5 seconds to force a reload. After I came back to the game I was stuck on the currently in waiting screen while hearing the sounds of the game and eventually the sound of my defeat. Even after the loss the game was still stuck on this screen and I couldn't quit, I had to reset the game.
-
Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
-
Zoan#11018 commented
The game got stuck in "waiting" screen after trying to reconnect, after getting disconnected. Internet-connection is perfectly fine. This keeps happening constantly, resulting in losses and lost draft runs (second time). I paid money for events I could not play.
-
ikolai#63119 commented
My friend and I battling on bo3 direct challenge, I won the 1st game, at 2nd game he dc and stuck at waiting after reconnect, so I concede, and the game goes on sideboarding, and I have to submit and stuck at waiting, so I close the client and reconnect, and there it goes, everytime I enter it goes directly to queue and I stuck at waiting screen, already relog and restart, no luck
-
Hello,
It sounds like you may need some more troubleshooting advice, please submit at: mtgarena-support.wizards.com/hc/en-us/reque.. and select ‘Technical Troubleshooting’.
Thanks!