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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13655 results found

  1. Bug in a ranked turn 4

    When a play a Hallowed Fountain, the scream freezes, im playing on pc.

    1 vote

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  2. reaction

    While playing, my opponent used 2 of 4 timeouts. It reaches zero and nothing happens. No new timeout is consumed, no action is taken. 5-10 Minutes and nothing happens while i speak via skype to a friend = connection is not lost.

    The only thing i see which is not ok (beside the timeouts) is my inability to click on pass turn. Ok, i can click and ther is the tooltip, but the switch won't move to the right and stay there.
    My opponent was Tamari.

    1 vote

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  3. 1 vote

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  4. Game froze on ranked match on opponent turn and it's not kicking him out to provide the win

    Game froze on ranked match on opponent turn and it's not kicking him out to provide the win

    Provided you give the possibility to rank up among players this should be high priority

    I've a video of the frozen match should you need it, but It doesn't allow me to upload it here I don't know why

    1 vote

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  5. Opponent Timeout Issues

    My opponent's timer went to zero...and they were all out of timeouts...and the turn didn't change...the game just didn't do anything.
    I copied the Capture Log.

    1 vote

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  6. 1 vote

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  7. draft match froze and then I lost with health remaining and cards in my deck

    In the middle of a draft match it got stuck on my opponents turn and then I unexpectedly lost ending my draft run

    1 vote

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  8. frozen opening hand

    I am playing drafted brothers war, and during a match; I cant get past the opening hand. It states opponent is choosing his mulligan and then it never proceeds. I can open the start menu and everything, but cannot choose any options?? Seems my only option is to concede.

    1 vote

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  9. Match freezes during opponnent turn

    Opponent was about to use his (or her) timeout and then the hourglass froze and nothing change, the hhourglass stays but there is no more fuse. I'm Stuck on the game and I had to concede after a while because I was unable to continue.

    1 vote

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  10. turn clock

    My opponents turn clock ran all the way down from 10 minutes then started counting up. I closed the game and re-opened it and apparently I lost the entire match... This was my win to masters and was up a game in game 2 and was about to win. I never lost internet connection. As I was streaming on another monitor. What happened here

    1 vote

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  11. カードがプレイ出来ない

    カードを唱えたら、それがスタックに乗ったまま解決されずにゲームが進み、操作もできずこちらの砂時計のみ進んでいき結局そのカードはプレイされる事なくスタックになったままゲーム続行、コイン返してください。

    1 vote

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  12. Displacer Kitten Bug - not following card text on PC

    This card exiled one of my creatures which was under my opponent's control, but didn't return it to the battlefield under my control.

    1 vote

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  13. Draft game issues

    During a draft game when I was playing on turn 3-4 and throughout the game I have experienced several different bugs (I skipped my turn, my lands weren´t usable, my opponent didn´t have to tap to play creatures - or it wasn´t visible on my screen, never ending waiting for server circle)..., as a result of which I lost my game(s).

    I ask for 1500 gem or a new arena token refund to be added to my account.
    Thanks,
    Best regards
    ... :)

    1 vote

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  14. 1 vote

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  15. 1 vote

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  16. In client; refresh log in history - to switch account easier.

    I'm trying to switch between two for MTGA and would appreciate a button to clear related blocking cookies and cache. Clearly the email and password works here (feedback site) and support site. But trying these same credentials; MTGA refuses to log in (as if the account doesnt exist).

    Using the first account I logged into, I can easily log in and out of that.

    Currently running Windows 10 but this is a problem with MTGA and how it detects accounts. Since I cannot transfer assets; there is nothing I can game from having multiple accounts.

    Lets work on client stability…

    1 vote

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  17. Timer runs down even while taking game actions

    Currently, the timer runs down even while taking relevant game actions. Until shortcutting loops is implemented this needs to be changed, since several infinite combos that can be executed within Magic's rules and have the required cards in Arena still don't work properly. Currently one of the central parts of the best deck in Pioneer/Explorer (Green Devotion) doesn't work according to the rules because of this issue.

    1 vote

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  18. Firesong and Sunspeaker did not give Electrostatic Blast lifelink

    Have Firesong and Sunspeaker in play.

    Play Electrostatic Blast targeting opponent.

    Electrostatic Blast should have had lifelink and triggered Firesong and Sunspeaker 's effect

    2 votes

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  19. 1 vote

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  20. Titan's Nest mana generation and autotapper

    Platform: PC, though I imagine this is true for all.

    Three issues here:

    (1) Autotapper ignores the mana ability from Titan's Nest when attempting to cast spells.
    Expected/suggested: Autotapper prioritises using this ability.

    (2) Exiling cards with Titan's Nest needs to be done manually one at a time (unless there are no choices to be made). This also requires several clicks.
    Expected/suggested: Exiling uses a similar interface to cards with Escape (or DMU Squee) when paying costs. This will probably need to be implemented for cards with Delve anyway.

    (3) You are able to undo most mana abilities on Arena,…

    2 votes

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