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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13368 results found

  1. Game crashes

    I have the game on my PC, Iphone and Ipad and this app crashes all the time. In the middle of events I've paid cash for, games I'm trying to win for quests, etc. ALL THE TIME. I understand it's a huge server but come on. Ridiculous, I just want to play Magic.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Match stopped with no rope timeout for opponent

    Match suddently stopped, the opponent rope has not started the decrease effect. Impossible to resume the match, i don't know what to do.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Was in a Neon Dynasty Traditional Draft and the game suddenly surrendered!?! I was close to winning the dang match!!

    I was in a 1-1 game, playing the tournament mode where any match losses greatly diminish your rewards.

    There was nothing special going on with the match. I tend to click on the environment while waiting, but other than that all that happened was it was my opponent's turn and they were playing a card and suddenly I had surrendered. No screens came up or anything, just a sudden loss.

    Needless to say a refund is requested.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Maddening cacophony with dual strike bug

    An opponent cast a kicked Maddening Cacophany after casting Dual Strike (the problem is probably in the former card and any copy may cause the same issue). The copy milled half my library, but then when the original goes off, my entire library was milled (not half again). It seems like the number of cards that is to be milled is determined when the card is cast, not when it goes off. This makes no sense.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. カードテキストの間違い

    蜂起軍の無法者のカードテキストが間違っていました
    自身に+2されず負けてしまいました

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. amass not working correctly

    When casting any creature with amass, sometimes when you control another zombie, it puts the counter on them instead of making an army like the tooltip says its should.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Toxrill's ability

    The bug i'm reporting is about Toxrill's counter ability.
    No counter has been put on my opponent's creature.
    I also checked if some card in Play would interact with it but nothing would in this sense.
    I have read another post reporting this but in my case note a single counter has been put on a creature.
    Maybe it's because of the number of creatures in play (more then 40), but it doesn't make sense anyway.
    Hope you'll fix it very soon.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. mind flayer

    I destroyed Mind Flayer through fight damage. Opponent kept my Mowu despite no longer controlling Mind Flayer. I double checked every card they played (battlefield, graveyard and exile) and there wasn't anything that would have blinked Mowu. Please fix this bug.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Unnatural Growth needs removed or modified

    Unnatural growth is unbalanced/broken. It's a 5 casting cost that doubles the power/toughness of ALL your creatures every combat, not just on your turn which would be bad enough. It either needs to be removed from play, or have the following modifications.

    1.Casting cost needs to be increased to 1.5X current cost

    1. It needs to apply to only 1 creature or only on the casting players combat turn.

    Since you rarely if ever change cards the best bet is just to ban it from play entirely.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Product suggestion re: Inquisitor Captain

    Playing against the Alchemy card Inquisitor Captain in historic is seriously unfun. It's interactions with Glasspool mimic, soulherder and ephermate just flood the board with copies out of nowhere. Please nerf the card it's a total drag!

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Vengeful Strangler

    Vengeful Strangler will only trigger once even when two curses are in play.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Unable to login, authentication failed, attach failed to attach

    I'm unable to login, tried reconecting and login out and in again and still am unable to play

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. No option to not sacrifice treasures in order to pay for spells

    Whenever I had Kalain, Reclusive Painter on the battlefield I could not choose to play creatures without paying with treasures. I had 5 regular mana lands and 2 treasures and no matter how I tapped for mana the game would not let me play Goldspan Dragon without sacrificing both treasures.

    9 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  14. Going AFK Prevents Matching

    The problem started on August 24 with the 2021.8.0 game update. If I log in to mtga and leave it running in the background and then come back to it later (I've never determined an exact time, but usually 5 - 10 minute estimate) then I can queue for matches but the timer will just keep ticking indefinitely and I will never get matched with someone. The only fix is to log out and back in again. Then it will match me with someone.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. need to play a game to receive end of season rewards

    I logged in for the first time this year, received my rewards for December Ranked play. I have been playing Ranked matches all night, logging in and out several times, but it will not advance my rank, just says on my profile page that I 'must play a game to receive my end of season rewards' ... this is a joke, I'm getting so disheartened with MTGA, ive paid hundreds if not thousands over the last two years... this is getting ridiculous , wasted another evening

    4 votes

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  16. 3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Something is wrong with your shuffling system

    1. To recreate bug play on my account, I get absolutely ****** with my starting hands in draft I feel 85% of the time.
    2. Mac
    3. I always have to mulligan (~90% of time). I either draw 1/2 lands, no lands, or all lands. While my opponents mulligan ~30% of the time, meaning they get hands they are more comfortable with, way more often. Now if I stick with the 1/2 lands then I either get stuck only drawing lands or get stuck only drawing spells (~60% of time). My decks all have game suggested amount of lands/spells.
    4. I don't expect a…
    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Rigged

    Love how you ignore the comments regarding how rigged the game is. Just adds validation to the issue. Shamelessly rigged and a blight to the MTG world. Sad that such a beautiful game has stooped to such petty greed. Speaking of greed, here is something that even imbecilic money grabbers like yourselves should understand.
    ; you would make so much more money if you enticed people to keep playing instead of turning them off the game due to its rigged functionality.

    24 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Daily quest not tracking spells cast

    Daily quest "Cast 25 Green or White Spells" has been stuck at 14/25 for several matches. Have restarted game twice without success in getting tracker to update.

    23 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  20. Card rules not applied

    Rules interactions do not work.
    Used blessed defiance on monk of the open hand, opponent used destroy creature card, when my monk died, blessed defiance did not work

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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