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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13368 results found

  1. Game hangs on defeat screen

    It seems like this issue will never be fixed. The client freezes forever about 1 in 3 times on the defeat screen, forcing a client reboot. How can you expect players to pay money for this game when it's so fundamentally broken? This is incredibly frustrating. When your client gives zero confidence to users, it's amazing to me that players continue spending money. I would never spend money on this game when the publisher clearly has no interest in supporting the client or its developers.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. 3 votes

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  3. Deaths in Match Not Credited Toward Daily "Kill 25 of your opponent's creatures" quest.

    I was playing a Historic Brawl match, Liesa v. Scarab God. At least twice Liesa blocked scarab and drake tokens. I cast Massacre Wurm when the opponent had Talrand, at least 3 drake tokens, and four scarab tokens (as well as Scarab God, who, of course, does not die to Massacre Wurm) on the field. I cast Ritual of Soot, killing at least two more scarab tokens. These creatures all died, but my quest counter remains at zero.

    Notably, my other daily quest, casting 20 black or green spells, DID tick up during this battle, so it is not a…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Friends list

    Friends list won't show my friends, I can't see chat messages and I can't accept challenges from them.

    23 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. Saw it Coming wasn't able to counter with while foretold.

    Foretold Saw It Coming and had a snow-covered island and a snow-covered mountain untapped. Opponent cast Unexpected Windfall from hand with only a treasure untapped and Goldspan Dragon on the board. No other effects on table to make spells cost more. Attempted to counter Windfall with Saw it Coming and it wouldn't allow it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Icebreaker Kraken needs to be banned period

    Look the whole point of rebalancing in Alchemy is because you know cards are broken. So why would you rebalance cards for alchemy and allow them to continue to be used in their old state in Standard??? If you are rebalancing a card you know is broken and putting it in Alchemy you should ban it from standard as it should have been in the first place instead of making it only reasonable in Alchemy and leaving it broken in Standard. Anyone with half a brain can see this is a cheap tactic to push more players into playing Alchemy…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Cheats? +1/+1 counters

    +1/+1 counter don't apply and planeswalker enter with double loyaty counters on it.

    Also opponent spell that should put counters on lands put it on creatures (not shapshiters)

    Log:
    2021.12.10.3971.904583

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  8. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. matchmaking

    i'm really sorry about that but magic sucks.
    the matchmaking is something really idiot ... if you play a certain type of deck you will fight against the same fricking deck .. i mean controll stupid deck .
    do something about it .. do it randomly ... because i can't believe that the people just play those ****** deck

    27 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Right click does not bring card up

    When in a match, right clicking on a card is supposed to bring up a larger image of the card to look at, but this is not happening. Instead, a quick image of an "!" flashes, and then goes away

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Waiting for Server too long time

    After play a game we need to wait long time to load home screen.
    Waiting for server is runnig too long time.
    I need to close app and open again.

    23 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Frequent Freeze

    For the last few months or so MTGA freezes in the middle of gameplay. It is not my internet connectivity and my device is fine. I use a 2019 iPad Pro with plenty of free space, and have solid internet connectivity. I have tried removing/reinstalling the App to no avail and am using version 2022.13.10.412.913722 currently although this has been happening for months now.

    2 votes

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  13. Can't discard to maximum hand size after activating Royal scions ultimate

    I activated the ultimate ability on the royal scions to draw 4 and deal damage. Opponent countered the damage ability with siren stormtamer. This left me with 10 cards in hand but upon reaching discard, I couldn't select 3 because the cards kept bouncing back and forth when clicked on (playing on Android). When I finally clicked at the perfect time, apparently, it highlighted the card to select it for discard. I proceeded to do this but upon reaching 3 highlights, the submit button stayed greyed out and didn't let me click to discard. Eventually I highlighted the entire hand…

    2 votes

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  14. Kami's Flare Ignores Ward Cost

    My opponent had 9 mana available. They used 5 of it to cast that red saga that steals a creature targeting my patchwork automaton and then paid 2 mana for the ward cost. I then had another patchwork automaton out which my opponent targeted with a 2 mana red (deal 3 damage spell) I believe it’s called kami flare. My opponent didn’t have to pay the ward cost and then ended up killing my creature and then winning the game.

    I should have had 1 creature back in order to block and stay alive and win the following turn. But…

    2 votes

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  15. 2 votes

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  16. Unable to Select Land with Channel Bug

    I was playing in a traditional draft and I tried to channel the card Greater Tanuki and when I did, I was unable to select a land card to put into play. I was unable to play my spell the following turn because of this bug resulting in a loss.

    2 votes

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  17. Game froze on quick draft match causing me to lose 2021.12.10.380.904583

    Refund loss. Match was entirely winnable until the game crashing forced me to pass my turn.

    2 votes

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  18. AI should count for quests

    AI should always count for quests. I have next to no cards, nor anyway to get them easily, so why would I want to play against people who have all the best cards just to try and maybe finish a quest? I remember why I uninstalled MTG: Arena before and sadly will do again. Until this is implemented I will not be returning. I find it unlikely that you will do anything about this feedback, so I will sadly miss MTG.

    3 votes

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  19. friend list stuck in "offline"

    The friend list is grayed out and says I'm "offline" but there is no way to set it to "online."

    4 votes

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  20. Infinite Roping

    About an hour ago I played against a player named JohnnyDepp.
    After i played my Nicol Bolas on an empty board, they set full stops on every of my phases. I don't know, how they did that but the ropes kept expiring more than a dozen times without the player losing.

    4 votes

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