MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2103 results found
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Daily quests and daily wins no progression
Today 25/03/26 There is no progressions after winnings for both daily quest or daily wins, Same is happening for the Midweek Magic, Had 3 wins but no progression and not possible to claim rewards
204 votes -
Game freezing after playing card
Game freezes after playing a card. Sits like it is waiting for me to hit thr resolve button that doesn't exist. Then times out and I lose due to timeout.
138 votes -
Sideboard
Cant remove cards during sideboard in BO3. Can add cards to the deck.
Mobile (Android)
No workaround.78 votes -
Arena client says it needs update but no update is available
Currently on iOS if I open the Arena app is says that the client is outdated and needs an update. Clicking the link to open the App Store though shows that no update is available for the Aren app.
45 votes -
wins not counting
Game wins not counting towards rank progression and gold rewards. Four straight wins since today's update (BO1 ranked historic), no gold rewards, no rank progression
66 votes -
Sideboard
In tradicional ranked, after I add cards from my sideboard, I can’t remove the one I want to replace.
I can add but I can’t remove cards to sideboard.44 votes -
Sideboard
From the new update of 05/20 I cant't sideboard out in bo3 matches.
45 votes -
Game Turn not progressing
My game has been regularly freezing and not progressing the turn. I can still perform emotes, but nothing else works correctly. The hide stack arrow still moves, but the stack image doesn't leave the screen. I can navigate to concede the match, but clicking the concede match does nothing.
The timer rope appears normally, but the game doesn't end when it fully runs out. I have to reset the game and by the time I get back the game is over
I'm playing on Android.
59 votes -
Can't sideboard during constructed matches
I am unable to sideboard during best of 3 matches. Sometimes I can take cards out of my maindeck but can't replace them with anything from my sideboard.
48 votes -
Unable to sideboard
While playing on my iPad during sidebaording of a Bo3 match I’m am only able to add cards from my sideboard to the main deck but not able to remove cards from the maindeck
39 votes -
Transmogrant Crown bugged
Transmogrant crown is completely bugged. Screen is uninteractable when this displays. I can choose between B and 2, but I can't select yes. Quitting the game and starting again did not remove the prompt. Timing out let go away and skipped my turn. Trying to use it again made the same bug happen again. I had to concede to get rid of it.
37 votes -
My rank and rewards aren't progressing no matter how many matches I play and have a sparky rank of 0 even though I am mythic ranked
My rank and rewards aren't progressing no matter how many matches I play and have a sparky rank of 0 even though I am mythic ranked in standard ranked play I'm playing on android os.
48 votes -
Unable to Sideboard
Can't Sideboard out anything in Bo3 matches. Can Sideboard in anything, but I'm unable to remove other cards.
Give us the steps to reproduce the bugAnswer: Play the game...and you're unable to sideboard.
Note which platform you’re using (PC, Steam, Mac, AndroiSideboard.Answer: Android
Enter the actual results you’re experiencingAnswer: I'm unable to remove cards from my deck when sideboarding in Bo3 matches.
Enter the expected results of the featureAnswer: I SHOULD be able to remove cards after adding them when sideboarding.
Add any relevant screenshots/videosAnswer: N/A
If you found a workaround, please add workaround steps.…
34 votes -
Game freeze after latest update
Game freeze suddenly in most games the Last 2 days unless I win or loose very fast. Happend in both ranked and draft matches and makes the game unplayable. Fix it or refund game pass for this period.
I'm playing on an Android device48 votes -
unable to login
The screen shows “Unable to login”"Authentication failed for Shen.CJ: Time out "
36 votes -
Can't side out my card in BO3 game
I can't side out my card when i use my side, Just can side in but can't side out the card and for that i lose ranked game because my deck Is forced to contain 68 card... Fix fast because i'm in top 250 and not want to lose ladder for your bug
27 votes -
unable to remove cards from deck to sideboard in Bo3 only able to add from sideboard to deck
I played multiple Bo3 matches after the update. in all of them when I added cards from my sideboard to my deck they added. But I could not move cards from my deck back to the sideboard. I tried rebooting the app. I tried changing my deck view (that actually resulted in a weird thing where I couldn't see anything). I tried changing my screen orientation. I tried bashing my fingers against the screen to see if I could hit any area that selected a card in my deck. No response. It was like the game did not see my…
26 votes -
Cant side board
After my phone updated earlier 5/19/26 I cannot side board. After a game one the side board screen came up and I am able to take cards out of the side board and add to the deck but cannot take cards out of the deck at all. I exited arena and restarted my android phone. Problem still persists
23 votes -
Sideboard does not work correctly
I can not add cards from my sideboard after game one; or, alternatively, sometimes I can add 2-3 cards from the sideboard, and THEN i can not make any further changes to Main Deck. This has started happening after last set came out.
25 votes -
Android gameplay- bug "freeze"
Games keep randomly freeze and not let me interact or respond to any moves. Can still view top card of grave and exile zones, as well as any card ont the field giving a card chain isn't frozen on screen over said cards. Has happened 10 times and only started after this last update. Clearing cache on the app seems to help for about 3 to 5 games before repeating about every other game. Usually happens after turn 3 but could be turn 7 before it happens. Will update with more info if i can't troubleshoot.
32 votes
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