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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2931 results found

  1. Gideon Avatar Missing? Am I too late to get this?

    Hello! I was wondering if you knew why I can't select Gideon as an Avatar in Arena? I looked up to see if he was in the game and everything I'm reading shows that he should be available as a starter one even. I really like the character but he won't show up in my avatar list, and I can't find anything written explaining why he might not be there. I figured maybe it was because his character died canonically but would have thought it would be written down someplace or mentioned that it was available during a limited time.…

    1 vote

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  2. Arena skipping to end of turn

    My turns in arena on my iPad are skipping phases to end of turn. Full control turns off randomly.

    1 vote

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  3. chain veil

    Chain Veil still does not work ever since Final Fantasy set came out

    1 vote

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  4. Unequip token lost

    I unequipped excalibur from a Hero token. This token disappeared and i lost an otherwise promising Match.

    1 vote

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  5. Enter the avatar State bug

    Hi, I noticed a very strange thing: using the card "Enter the Avatar State" while exiled in combination with Iroh Grand Lotus, it transformed one of my creatures into a 1/2 without activating the lifelink...

    1 vote

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  6. Storm of Memories not working properly

    So I cast Storm of Memories and I only had one instant in my graveyard. In response my opponent cast Rocky Rebuke to kill one of my creatures. Instead of allowing me to cast my instant for free, the spell fizzled and it did nothing.

    1 vote

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  7. Hello. When opening the game, pressing PLAY always opened my Find a Match screen but now it opens Events. How do I change it back, please?

    Hello. When opening the game, pressing PLAY always opened my Find a Match screen but now it opens Events. How do I change it back, please?

    1 vote

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  8. Land ***** is a real problem

    Your shuffler is biased and broken. If I hav e no lands in play, I draw no lands. If I have 18 lands in play, I will 10 more straight...and I only have 5 lands in the deck....soooo...not sure how that's happening...but yeah, it is a problem and needs to be fixed....

    3 votes

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  9. Daily Quest XP not adding to Weekly Win Rewards XP and Daily Win XP

    I just won a game that completed the Daily Quest, which was worth 500 XP; the Weekly Win reward, which was worth 250 XP; and the Daily Win reward, which was worth 25 XP. After the Victory Screen it showed total XP rewards as 275 XP. However, it should have displayed 775 XP. I can't tell if I missed the 500 XP in the mastery bar or if it is just a display issue.

    3 votes

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  10. deadly cover up not removing all cards?

    How is it possible that deadly coverup doesnt remove all copies of a card in opponents deck? (of course after paying the extra cost). This specifically does not include cards in exile.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Waste(colorless) Mana not working on new FF cards

    I use a White/Waste(colorless) mana deck, and i noticed that the Enchantment Creatures new in Final Fantasy are not tapping waste mana at all(Bahamut and Knights of the Round).It's mostly for the Planeswalker Karn, Living Legacy and the Mightstone and Weakstone Artifact.. Kinda annoying really, but it might be for other cards as well. Hope it helps, and i hope i can get my deck working after this bug is fixed. Laters.

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Players need to concede matches instead of timing out

    Way too many players just quit playing if they are losing, Then the winning player has to wait for the game to time out through multiple turns and time outs. They need to be incentivized to CONCEDE matches instead of just walking away. Not conceding is selfish and punitive behavior that should be banned. Its the number one problem with MTG: Arena.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. 1 vote

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  14. My game freezes when dealing cards. I can't make a move, I can't make a move, I can't give up. It's the same in bot matches.

    My game freezes when dealing cards. I can't make a move, I can't make a move, I can't give up. It's the same in bot matches.

    1 vote

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  15. Umbral collar zealot

    Infinite game breaking loop with umbral collar zealot and 2x creature cards with return card to battlefield when you commit a crime.

    The first loop occurred on the openants turn, it lasted several minutes where they just kept sacrificing the same two creatures repeatedly, while they racked up counters on the rest using long feng secrateriat and ouroboroid.

    Immediately after this I cast to exile umbral collar zealot, only to have them repeat this loop, again. This time their turn lasted so long that they had to utilize a timeout even though they were actively performing this spam loop for…

    1 vote

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  16. Finish the game

    Finish the game, I'm tired of it being in beta.

    1 vote

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  17. Beta

    Are you planning on finishing the beta version of the game?

    1 vote

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  18. Can't play cards

    I had priority but could not cast spells. Turn timed out. Next round same thing. After playing a land, I can't cast anything

    1 vote

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  19. Defeat while waiting in the queue without starting game

    I was in the queue for standard ranked, and was waiting for 2 minutes and didn't get a match yet. Suddenly it said "defeat" and my mythic rank shot down way more than normal. Normally I see that if you don't find someone within a short amount of time it will say draw.

    1 vote

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  20. Timer running out on advancing board state

    Please fix the timer during the Aang, Swift Savior and Appa, Fierce Guardian combo. My opponent played a spell that forced me to sac half my creatures, lose half my life and discard half my cards. I initiated my combo in response to build up enough tokens to be able to survive the swing and then finish the game on my turn. My timer ran out in the middle of my combo while I was advancing my board state to do this and it automatically sacrificed random creatures for me which caused me to lose the match. The rules state…

    1 vote

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