MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1908 results found
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Ward protected commander being cast
I was playing Brawl against miirym, sentinel wyrm, and my opponent went to cast him from the command zone. I tried to counter with Devious Cover-Up and targeted 2 cards in my graveyard to shuffle back to my library, and I was given a warning that my spell would be countered by the ward ability; I had tapped out to counter the spell. Ward was not active at the time since the wyrm was not a permanent, yet my spell was still countered by the ward ability. To my understanding, Ward only applies if the card that has it already…
4 votes -
Timer stuck
I'm playing my last game in pick two draft. My opponent hasn't done anything for the last 10 min, but the timer is stuck and does not advance. I feel cheated out of a potential win. I'm on android.
5 votes -
Bug on a card effet
Bug on interaction effet on the card "old fat spider doesn't see me" from The Hobbit. The chapter 2 says "prevent damage TO target creature" but in fact the effect is "Prevent damage FROM target creature". I am on Mac.
2 votes -
auto-concede against decks that remove player agency
I will accept a de-ranking rather than being forced to play against decks that strip away player agency. While removal is part of the game, deliberately creating decks that prevent meaningful interaction feels unsportsmanlike and diminishes the fun for everyone involved. Magic should be about strategic interaction, not one-sided experiences where a player’s choices are completely nullified.
4 votes -
Reddit hacker community
This game is being overran with a growing issue I blame on Reddit hackers sharing how to manipulate code in arena. Such hacks as: mana cost manipulation, stack manipulation, phase manipulation.
Mana cost manipulation is when a player without spell or ability is playing a higher mana cost card for less. This is probably the least common thus far I have experienced.
Stack manipulation is when stack order of spells played is being adjusted in favor of the hacker, moving a spell on the stack to bypass a counter spell, or putting a debuff on before a opposing players buff.…
1 vote -
Marina vendrell unlock/lock ability
When trying to use the ability of my commander to Lock/Unlock a room, nothing happens and the screen is then stuck. Before hand you’d get buttons on the screen to ‘unlock’ or ‘lock’ the selected door but it no longer happens.
This has been going on for a little while now and I can no longer play my favourite deck.
While the screen stays like that, I then time out and the app will make a random decision for me and it skips to the end of my turn.
This is very frustrating.4 votes -
Rebalance Competitive Brawl
Competitive Brawl is terribly unbalanced. Cards like Strip Mine, Disruptor Flute, and all the zero-mana-casting-cost cards ruin the game. Regular brawl was feeling fairly balanced. Why create a ranked brawl that is notably less balanced? If anything, it should be the other way around. At lease have competitive brawl follow the same ban list. Just playing regular brawl isn’t a great alternative because, now that everyone is playing ranked, queue times for regular are often 2-3 mins, sometimes up to 5 mins.
4 votes -
Best of 3 sideboarding glitch
In my last game, my sideboarding screen went to the following (see screenshot attached). This was in best of 3 ranked. Never seen this before.
Able to move cards around but timer was frozen at 50seconds and I couldn't submit changes. Had to close game and restart but then just entered game 2 with none of the changes taken place. Same for game 3.
This was on android.
4 votes -
Game Freezes Constantly
Maybe spend less time/money on cute little animations and more time/money on having an actual functional game. I play on Mobile App and the amount of times the game freezes in middle of game action is off the charts. The number of games I’ve lost as a result is incredibly frustrating. The game is borderline unplayable since the last update. No excuses not to do better
6 votes -
Bug
I am playing a Davriel, Soul Broker brawl deck, but when I try to activate his second ability to choose a deal, it won't let me select a deal at all. The options pop up but I can't pick one. I play on mobile (android) and I can interact with other parts of the screen like companions and cards, but I can't select a deal.
5 votes -
Bloodthirsty Conqueror - Infinite Combo Problem
Infinite Combo - Bloodthirsty Conqueror + Starscape Cleric
As soon as he did damage with a creature Bloodthirsty Conqueror popped off, causing Starscape Cleric to pop off, causing Bloodthirsty Conqueror to pop off... etc. etc. ad nauseum.
Really annoying because this was in Ranked Brawl. This isn't the first time I've encountered an infinite combo, but first time reporting it. Not at all in the spirit of the game. Makes it feel exploitative instead of actually competitive. You shouldn't be able to cheese Ranked like this.
There is even an article explaining the exploit:
https://edh-combos.com/combo/5867-6191/3 votes -
Ugly Infinite Combo
Infinite Combo - Bloodthirsty Conqueror + Starscape Cleric
As soon as he did damage with a creature Bloodthirsty Conqueror popped off, causing Starscape Cleric to pop off, causing Bloodthirsty Conqueror to pop off... etc. etc. ad nauseam.
Really annoying because this was in Ranked Brawl. This isn't the first time I've encountered an infinite combo, but first time reporting it. Not at all in the spirit of the game. Makes it feel exploitative instead of actually competitive. You shouldn't be able to cheese Ranked like this.
There is even an article explaining the exploit:
https://edh-combos.com/combo/5867-6191/4 votes -
Thought Partition malfunction
After casting Thought Partition, the targeted card changes to white and its cost to 5, then several turns later, without changing zones or being interacted with, reverts back to its printed cost and color (and is castable for its original cost somehow). This has happened when targeting Light-Paws, Emperor's Voice and Weapons Manufacturing. Both instances occurred in separate ranked Historic games. I am playing on Windows.
3 votes -
Remove alchmey cards or have option not to match them
Have a separate queue or have an option to not play against alchemy cards. Everytime they have been played it has dramatically changed the game towards the person who played them in which they should be considered game changers. Players should have an option to not play against such slop for a more fairer experience.
In doing this you will have better player retention especially with newer players who want to use arena as a stepping stone into paper magic.5 votes -
FIX THE RIGGED DECK SHUFFLER
Lost multiple games with the same deck due to terrible shuffles/mulligans. The deck has perfect ratio, and for what? Just for me to pull either one land or three of the same in a multi-coloured deck.
FIX THE SHUFFLER.
Even Google has a better randomizer, smh5 votes -
fix your suffler
Your shuffler sucks. You can't have a 60 card deck and get mana draught with 24 mana, and 8 creatures that generate mana. I'm starting to think that your game is rigged so people keep buying cards.
5 votes -
partidas con las cartas sin mezclar
Hace 30 años q juego Magic en formato fisico, jamas me paso q de 10 partidas seguidas mas de la mitad tengan un problema en la distribucion de las cartas de mana y de hechizos, en al menos 5 partidas o te salen solo cartas de mana y 1 o 2 de hechizo o te salen solo cartas de hechizo y no salen de mana, nose si los creadores de esta aplicaicon jugaron alguna vez magic pero al principio de cada partida los jugadores mezclan los mazos del oponente antes de empezar a jugar, justamente para evitar esta mal distribucion…
5 votes -
The timeout functionality just allows players to annoy other players.
The timeout functionality basically reduces game enjoyment more than it helps. Gix this please
3 votes -
player attacking with too many creatures
a player attacked me with more than 250 creatures, i didn't block (protected) and i got the warning that i was inactive and would loose the game and finally lost without any possibility to interact oder to speed up the very slowly attacking creatures
4 votes -
New idea
It would be great if the shuffler didn't stick me with every island I have in the deck, especially when I have dual lands and another color. Starting with three Islands and then my first three draws were Islands when I only have seven islands in the deck. Appears like your shuffler is broken. But go on with your obligatory. We're looking into it email because that's all you guys ever do. You never fix the shuffler because it's not lucrative for you to do so. so instead you proceed to rig games in a curated experience. Just close this…
4 votes
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