MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2175 results found
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Daily Quests, No Progression
I’ve been stuck with my daily requests for the past 4 days. No matter what game mode I try, I get zero progress on them. I can swap them as normal, and even the new quests don’t gain progression. I have no idea how to resolve this. I’ve reset the app, refreshed the game, and even deleted and redownloaded the app. Zilch
7 votes -
freeze
I'm playing MTGA on an Xperia smartphone. The game has frozen about three times in a row the moment I break a Raghavan Treasure Token. I'd appreciate it if you could fix this.
スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが３回ほど続いています。修正をいただければ嬉しいです。6 votes -
Freexing games
Hey There , apple user here who plays magic the arena both online and with my boyfreind a samsung user. Ever since the recent large update we have had trouble finishing a game, matches freeze. it doesnt matter of we are online playimg mat hes or against each other, the games always freeze. Sometimes if i close the app and open it back up again , it will take me to the challenge acreen as if im starting a fresh match.
5 votes -
Timeless Historic Freezing
Timeless Historic freezing and timers become ineffective after final timer expires.
6 votes -
No Daily Quests since account created CRITICAL
Hello!
I have not received a 500 or 750 gold daily quest since my account was created.
Yesterday, the timer read ~4-5h until quest refresh before I signed off and my account was at 525 gold.
Today, the account reads ~20h until quest refresh and my account is still at 525 gold.
Steps taken:
- I have restarted the client multiple times.
- I have played multiple games to try and force a refresh.
- I have uninstalled and reinstalled the game on both PC and MacOS.
- I confirmed my local time zone is correct (PST/EST/etc.).
- I have…7 votes -
freeze in begining of games all format
As soon as we make mulligan choiceit freezes since this morning. Can't start games on android. It don't even let pass de waiting for opponent screen sometimes
9 votes -
Bug
When I enter matches i can't see my cards or can't enter gameplay. The matchmaking works and everything else as well, but im not able to play and my timer bar runs down without me having a choice to mulligan or even see or play my cards
9 votes -
Can't get past seeing my hand
When playing a Standard Brawl game after being able to look at my hand the game gets "stuck" if I'm going first wether I Mulligan or take it the game moves forward but it never gets past that, timer shows up... I wait, timer ends and the game just seems to stop. Same if I'm second except I never get passed the opportunity to decide wether to keep or Mulligan.
I have captured the logs but don't know how to share them, this is a Pixel 7 phone with and Android OS.
7 votes -
What the heck is going on tonight?
Basically, when I try to load into a game I either get a long queue or I can’t take any action. Thanks for the help
8 votes -
Not able to start matches
Everything I try to start a match I can not get to the actual game play. It either queues for a long time or does match, ask if I want to go first then just sits on the main game play screen never drawing cards.
9 votes -
Client not pairing for matches
Client not pairing for matches.
9 votes -
Beginning of match bug
At the beginning of the match, no hand is drawn, no ability to concede, and the timer runs out but doesnt end the match, and all counters are at 999.
9 votes -
Connection Issues
Despite my connection being absolutely fine; able to access the internet with normal speeds, when I connect to an opponent I either get no hands loading in (i.e the mulligan screen, shown in image 1), or my hand loads after mulliganing, but then I get the timeout bar which just sits at 0 (shown in images 2 and 3). I've gone from playing consistently for a several hours to now having not been able to play a single game for an hour and a half.
8 votes -
Locking screen
Since last update. Constant game lock. Reconnect required
6 votes -
firebender ascension doesn't identify the triggers and doesn't place triggers in the same order consisently
It is impossible to correctly order the triggers for Firebender Ascension when it does not indicate which triggers are which. To further complicate the issue, Arena does not order them the same way each time. This is a major flaw that has to be fixed.
6 votes -
The opponent stacked a massive number of triggers. Their turn timer ran out before the stack finished resolving, but the system incorrectly
The opponent stacked a massive number of triggers. Their turn timer ran out before the stack finished resolving, but the system incorrectly flagged ME for timing out and handed me a loss
6 votes -
Companions bugged, not interactable/don't play enter animation
Companions have been bugged for a while now, the animation they play when entering the battlefield is sped up, they kind of zoom onto the battlefield instead of playing their enter animation. The opponents companion is also not interactable, used to you could click on the opponents companion and it would do an animation, but for a while now that has not been working.
7 votes -
Color Challenge Bot Freezes
After a first freeze while playing the 3rd green Color Challenge (G vs U) and restoring the gamefiles, during the second attempt the bot froze exactly at the same point; the second mainphase of its second turn.
I'm not new to Arena, but still not a great welcoming surprise for new players and it seems I'm not the only one encountering a similar bug.4 votes -
daily quest not showing
FFs this is a regularly reported issue. I have been playing and no daily quests have popped up when the time runs out. I hate to go 0-100 on you, but the money I have spent on this game seems a waste. I either ask for a fix or a refund. Looking forward to your response. I buy a broken toaster, I return it.
4 votes -
Game loads to black screen after update
Game loads to black screen after 2-17-26 update. Unplayable.
5 votes
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