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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2105 results found

  1. freeze

    I'm playing MTGA on an Xperia smartphone. The game has frozen about three times in a row the moment I break a Raghavan Treasure Token. I'd appreciate it if you could fix this.
    スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが3回ほど続いています。修正をいただければ嬉しいです。

    6 votes

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  2. Freexing games

    Hey There , apple user here who plays magic the arena both online and with my boyfreind a samsung user. Ever since the recent large update we have had trouble finishing a game, matches freeze. it doesnt matter of we are online playimg mat hes or against each other, the games always freeze. Sometimes if i close the app and open it back up again , it will take me to the challenge acreen as if im starting a fresh match.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Timeless Historic Freezing

    Timeless Historic freezing and timers become ineffective after final timer expires.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Matchmaking fails

    I've been repeatedly attempting to enter a match and it fails either about 3 second in or 30 seconds in quite consistently. When restarting, the game attempts to reconnect to the match. Ultimately the match never starts, which is fortunate for my draft run.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. shuffling doesn't work you need to fix this

    How ******* hard is it to make a proper shuffler. I swear the idiot devs over there at MTG decided that the right way to shuffle is to do it like it happens in teh real world where because a player refuses to rerandomize there deck every few hands meaning you take all your cards and either A casino shuffle them OR B build stacks of land creater instant etc and then shuffle those stacks. If you don't do this you do indeed end up with getting 4 - 5 of a card type in a row i.e. all lands.…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Locking screen

    Since last update. Constant game lock. Reconnect required

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Thurid, Mare of Destiny and Anointed Procession

    I've been running 'Thurid, Mare of Destiny' in brawl as a commander. Ive noticed that 'Anointed Procession' does not interact with the tokens that Thurid creates. I've realized this a few games ago, but wanted to test again, and the interaction and token doubling on Thurid's token creation never happens.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Silverquill, the Disputant bugged with Dawn's Truce

    Silverquill, the Disputant bug with Dawn's Truce

    When casting Dawn's truce with Silverquill, the Disputant on the battlefield, you do not have the option to gift a card, unless you pay Casualty 1. If you do not pay Casualty, there is no option to gift a card.

    See example here: https://i.imgur.com/KckdrHF.mp4

    3 votes

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  9. Bug allowing endless loop of life gain and damage with morningtide's light in effect

    While in end match, Morning tide's light was played resulting in "until your next turn prevent all damage that would be dealt to you" in effect, with UI elements active. However damage from triggered effect - damage loop with bloodthirsty conqueror - dealt player damage regardless of the blanket damage prevention being in effect.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. 3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Take alchemy cards out of brawl

    For pity's sake remove that **** alchemy option from brawl. Let us just play against normal cards or at least toggle it off so you can choose to play against non alchemy decks. I hate alchemy, I never play alchemy events or cards and against normal cards they are massively OP. Just take them out of brawl.

    3 votes

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  12. 3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Add a report match button to the menu and add a record match function to the game.

    I have encountered over 112 suspicious players while playing this game.

    That is far too many not to at least post a suggestion.

    It's simple add a report match button above the concede button, and add an option to record matches to make reporting suspicious players easier since game moderators don't want to do their jobs.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Bloodthirsty Conqueror

    Hi, I have never played mtg in my life before

    I installed mtg arena randomly 2 years ago on steam because of final fantasy and been playing, buying battle pass, its a cool game

    Now, I'm facing bloodthirsty conqueror infinite combo about every 4/5 games on the standard ladder

    I'm quitting the game for hearthstone and I'll spend my money there

    However designed this card should grab the nearest shotgun and pop it in his mouth. Imagine a brand new player receiving this infinite garbage combo that any bozo can play. This card is also like 70$US in cardshop. Never…

    2 votes

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  15. Games Crashing ("Waiting for Server")

    (Bug)
    For the last few days, my Arena (on mobile) has been continuously crashing out/losing connection to the servers while in mid-game.

    I'll join a normal match, and everything works fine until a certain point in the game (usually after the first few turns). Then the screen will shade & the "Waiting for Server" notification (with the spinning circle) will appear, and then the game will fade out & it takes me back to the main screen.

    I am generally able to rejoin the game I just left by opening the "Play blade" & hitting 'Play' on the same format…

    4 votes

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  16. Lost game during “infinite combo”

    I was in the process of cycling a repeatable combo of sacking Forsaken Miner to Ashnod’s Altar, converting mana with energy refractor, then bringing back the Miner for a repeat. I had the other player to about 10 life, and my avatar exploded and it said “Defeat”.

    4 votes

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  17. decks with 200 cards

    i feel like the game smoothing is unstable when playing against players using over 60 cards. the amount of land and the balance of the decks tend to force feed the opposing player lands or non land cards based on the opponent having so many land or so many creatures/noncreatures when they are using a lot of cards. i feel like there should be a way to limit the amount of cards players can play or change the way that the game smoothing works when there are people playing too many cards. game smoothing also makes these decks playable when…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  18. starting hand with mana of the same color

    Extremely often my starting hand in limited has only 2 lands of the same color, even after 2 mulligans, despite the 40 card deck having 40 lands equally divided between 2 colors. The algorithm that picks the land in a starting hand seems rigged.

    5 votes

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  19. stop inflation

    it is being covered in media the drop in arena players due to mtg keeping on increasing costs. Ie latest daily challenge - cast 40!!!! Forty!!! creatures for 750 gold. I remember when it was 20. then 30 is a pain. Forty!!!

    you are doing inflation / grind cost things like this on many aspects of arena now. Stop it before player frustration and drop outs reaches level where more frequent delays and fails to get a match occur and then the whole thing declines rapidly.

    feed this back to the knucklehead mouthbreather execs that think they know all but…

    2 votes

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  20. BUG - Rat King disappear ability not triggering

    When playing Rat King in Arena (standard or standard ranked) on mobile, the disappear ability is not spawning 1/1 creatures or adding +1/+1 to Rat King when other permanents I control leave the battlefield. For example, when I play Airbender Ascension and use it to exile a creature and return it to the battlefield, it does not trigger Rat King’s disappear ability.

    3 votes

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MTG Arena Bugs & Product Suggestions

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