MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2178 results found
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Game appears frozen after finding an opponent
I play arena on my iPhone. Recently, every time I match with an opponent, the game doesn’t actually begin. While I wait for my first turn, my timer starts to run until it runs out. This is annoying, because it appears like the game is glitching and won’t let me continue to my first turn. I cannot even concede and have to close the app and open it again.
5 votes -
Product Suggestion
Game won't find an opponent to play. I've tried on mobile and desktop PC version, have been waiting over 10 minutes to locate a match without success. Tried rebooting/restarting mobile and PC and updating but error continues.
6 votes -
Bug. Cards not rendering properly.
I encountered a rendering bug, I'm assuming, where my cards are rendered black and red blanks with just the mana costs showing. I started a Avatar Premier Draft and all the draft pool cards were displayed as red and black blanks. When I hover over a specific card, the correct art and text pops up, but goes away as soon as I move my cursor. I've tried repairing the game files and restarting but this did not correct the problem. I'm sorry I can't find the game log. Please help.
5 votes -
Loss from nowhere
Hi, I am playing the qualifier event and I was at one loss and 3 wins untill I got a loss from nowhere.
3 votes -
Auto tapper choosing to kill you over using a Treasure
I had a situation where the auto tapper killed me in Powered Cube. Board state:
I had a Hullbreacher and seven Treasure tokens out while at 1 life. My opponent had no nonland permanents apart fom a Talisman.
I had a Mana Confluence and six lands, and went to cast an Ugin, Eye of the Storms. Auto Tapper chose to use Mana Confluence over using one of my Treasures.
Issues here:
1) Obviously, auto tapper should not tap Mana Confluence while I was at 1 life instead of using a Treasure.
2) If auto tapper wants to tap a land…3 votes -
Bug with Lorwyn Eclipse Cards - Figure of Fable and Omni Changeling
I copied a Figure of Fable with Omni Changeling and i could not activate the third ability without activating the other 2 first but I should be able to because it has all creature types. this is a bug in how the card is coded
3 votes -
Crashing
Game is crashing after major update. January 21st. Game loads but the moment I go to play it closes out due to a bug.
3 votes -
Steel Hellkite bug
Steel Hellkite activation ability that states” Destroy each non land permanent with mana cost x that was dealt damage this turn by paying c for its mana cost does not work”! This is very annoying as this makes this card useless.
2 votes -
Sparky Won't Go Away
Sparky won't go away. She's been hovering around my home screen for weeks now. I completed the color challenges years ago. I don't need a tutorial, please make it so we can shut sparky off forever!
4 votes -
My Elendra, Saint of Dusk
My Elendra, Saint of Dusk was removed from pay by Bitter Triumph, which is an instant but she's supposed to have hexproof from instant spells.
2 votes -
Ban or errata bloodthirsty conqueror
These stupid 'opponent loses 1 life you gain 1 life' ad infinitum loops are dumb and completely ruin the game. Bloodthirsty conqueror needs to only happen once per turn or be banned from all formats.
2 votes -
Cursor size in 4k
Cursor size in 4k is too small. See screenshot. Suggestion: add slider to increase cursor size or 150% - 300% GUI scaling option or both. Best regards
1 vote -
Bug Error or Hacker
"Torch the Tower" didn't exile "Stitcher's Supplier" in that game.
Is this a possible bug or is the opponent cheating?1 vote -
Vincent Valentine's ability didn't trigger
I killed 2 of my opponent's creatures while Vincent Valentine was on the field, his ability to gain counters depending on the power of such creatures didn't trigger
1 vote -
Mastery Pass reward bug
Mastery Pass Reward Bug: Level 4 of Lorwin Eclipsed Mastery gives me 1 Lorwin Booster and 3 Edge of Eternities boosters instead of 4 Lorwin Boosters. I would appreciate a refund.
5 votes -
Wither tokens not applying to indestructible targets
Wither tokens are not staying on indestructible targets. Example would be hitting Iron-Shield Elf which can get indestructible temporarily for a cost, does not die to -1/-1 wither tokens after the effect expires.
3 votes -
Please have a way to see mid-game which player went first, and what turn number it is.
Hi hi!
I'm currently playing with Surgical Metamorph in historic (costs 1 less if you're going second), but there are a few other cards like this - Lonely End (person going second gians 3 life when it resolves), Desert Cenote (comes in untapped if you're going second), Unnatural Summons (costs 1 less if you're going second), stuff like that. Even outside of Alchemy, we have stuff like Starting Town - in theory, it's not too hard to remember "is this one of the first three turns" - but the reality is that with ramp and missed land drops, it can…
3 votes -
A large number of Badgermole cubs forces a draw when casting a spell
Give us the steps to reproduce the buga. Have 4 Badgermole cubs, 3 earthbent lands (swamp, forest, island), and one normal land.
b. Cast Doppelgang for X=4, targeting 2 cubs and 2 lands (at least 1 of them a swamp).
c. Resolve the 8 Badgermole cubs onto 8 of the newly copied lands, leaving 1 swamp not Earthbent.
d. Cast a Valgavoth from your hand.Note which platform you’re using (PC, Steam, Mac, Android, or iOS)Steam
Enter the actual results you’re experiencingThe game will flash "WARNING: Please take a different action or the game will end in…
3 votes -
Unable to join event
Just finished building a brawl deck and wanted to test it out but every time I try to I get an error that says "unable to join event. Try again later". I closed the app multiple times and even switched to my pc but I'm still getting the error
3 votes -
Rank went backwards from Bronze 3 to Bronze 2 instead Bronze 4
After I won the last ranked game in Bronze 3, instead of progressing to Bronze 4, it went backwards to Bronze 2.
I write software for a living and I don't understand how this even happens - are you rolling back a database to an old snapshot, or something?
0 votes
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