MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2102 results found
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NETWORK ERROR unable to join event
Whenever I try to play a game it gives me an error saying network error unable to join event. I can't even play the game. Internet says there's nothing wrong. I've repaired game files like I do every single day now. It's just some other garbage that's wrong with the game
22 votes -
Sideboard
Bo3 standard not letting me sideboard specific cards (but it does let me sideboard others)
21 votes -
Daily wins not being awarded, rank not updating or moving at all.
My rank is not changing, win or lose and daily wins are not counting towards any progression.
24 votes -
Don & Raph, Hard Science: Cost reduction ability does not work
After attacking with "Don & Raph, Hard Science", the effect does not work. I've held multiple types of noncreature spells: enchantments, instants, sorceries, and had 3 artifacts on the field from "Mouser Foundry " and "Bespoke Bo" and there is never an opportunity to get a discount. It says it triggered and the ability shows on the left, but it is not actually usuable.
22 votes -
Can't Sideboard in B03
Check reddit this is a common issue, you are unable to sideboard in a BO3 game making the format unplayable. it's cost me enough games I am no longer playing BO3. This needs to be fixed yesterday.
16 votes -
Unable to sideboard out
After every bo3 match, when it comes to sideboard, i can add as many cards as i want, but I can't take out any card.
16 votes -
Card "Tend to the Kiln" is bugged
Alchemy Card "Tend to the Kiln" is bugged. It didn't turn my instants into kindred -Elemental cards but only kindred and therefore not triggering the enchantment's second ability at cast.
Screenshots attached.
Probably lost me a game. Is there a chance for reimbursement of the premier draft entry?
Best regards.26 votes -
wins
Wins do not count towards constructed ranks, daily quests or daily wins!!!! not even for the mid weekly event!!
22 votes -
Unable to use sideboard using IOS
Unable to use sideboard using IOS
14 votes -
Unable to Sideboard on Android
I am unable to sideboard on Android. I can add cards to my deck, but cannot remove them.
15 votes -
Game freezes after sacrificing an artifact after update
Beginning today, 02/24/2026, after the update, the game client freezes when sacrificing an artifact. Priority appears to stick to the active player until the timer runs out. I have found this ito be reproducible with Clue tokens, map tokens, and Chandra, spark hunter.
This does render the game unplayable due to how common these effects are and the frequency it happens.
19 votes -
Game crashes on Android before dies trigger
During a game, whenever a creature dying causes a trigger, the game freezes on Android and I can not keep playing. Issue is reproducible.
24 votes -
Game freezing
Game keeps freezing mid match after today's multiple downloads (4 separate downloads to be exact). Do your devs really suck so bad that they **** up the game literally EVERY time you come out with a new update?? Be better.
24 votes -
Clue token sacrifice crashe game
On my iPad, when I play Arena MTG. When and opponent sacrifice a clue token, my timer runs out. I can still use the text speech, and click on other stuff, but nothing happens that register that I have resolved my opponent sacrificing the clue token. I cannot play anymore and automatically loses
Version:
2026.57.0.4042.124103721 votes -
Mythic Rank Has Been Reset to Sparky Zero
Hello,
I'm on PC, WIn 11, and my Mythic Rank has been reset to Sparky Zero.
My daily quest and Daily wins are not being added to their respective counters.This also means I do not get XP for the Mastery Pass I paid for.
Hoping for a swift solution,
19 votes -
Match and quest reward bug
No match and quest reward since this morning (EU).
20 votes -
Game rewards not given
Rewards are not given for gameplay and seasonal progression is missing
20 votes -
Unable to select cards during sideboarding
During a Best of 3 Standard match, I was unable to select cards from my sideboard between games. The cards were visible, and I was able to select cards in my deck, including incrementing and decrementing them. Hovering over cards in the sideboard also did not display larger versions of the cards. Hovering over cards next to the scroll arrows worked, but they were the only ones. The matches I played before it on the same day did not have this issue. Closing and reopening the client did not resolve the issue for the next round of sideboarding.
15 votes -
Game Freeze
Android
During matches the game "freezes". You are still able to interact with the cards to pull up the detailed view, look at graveyards, hands, send and receive emotes, etc. The timer will still run down but the game will not resolve anything. This usually happens during the damage step but does happen otherwise. Even if the timer for either player runs out the game won't even make a player concede.
20 votes -
wins and losses are not counted
Wins and losses are not counted in Premier draft, the rank is not displayed.
18 votes
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