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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1929 results found

  1. Lands not untapping

    Lands don’t untap, I get frozen out of turns while my opponent can keep playing. Impossible to play the game

    2 votes

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  2. Glasspool mimic not being transformable

    With the rules change from spiderman modal double faced cards should be able to transform, but when I copy something with glasspool mimic and then try to transform it it does not work. This interaction works with mirrorhall mimic. When I hover over the mirrorhall mimic copying something after trying to transform it I see the ghastly mimicry enchantment pop up in the "original card" popup, but glasspool mimic only shows the front face.

    2 votes

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  3. Kaito Ninjutsu does not respect High Noon

    If you play High Noon, the opponent can both ninjutsu Kaito in and play a removal spell in the same turn. It just happened to me two turns in a row.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. possible cheating?

    Opponent somehow exiled one of my cards without playing anything new (nothing new on the battlefield, in his graveyard, or in his exile) and then forced one of my timeouts almost immediately after (within 10-20 secs). Captured bug log, then game became unplayable, kill-switched out.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Starter Deck Duel sometimes stuck on "Waiting for Server".

    Bug reproduction steps:
    1. Click on my submitted deck's portrait in the "Starter Deck Duel" screen.
    2. Change decks and click "Submit Deck".
    3. Click "Play".
    4. Game hangs indefinitely on "Waiting for Server" (I've waited up to 5 minutes and it's still stuck, while it normally takes only a few seconds to start a match).

    Platform: This is on a Lenovo Windows 11 PC laptop (IdeaPad, 1.2 GHz processor, 8GB RAM, 90 of 238 GB free) connecting directly to Arena (no Steam).

    Workaround: Step 4 ALWAYS happens if I go immediately from step 2 to step 3; but it…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Non la pioche n'est truquée...

    Le deck de l'adversaire contient 2 fois plus de carte que la mien et il a une pioche comme ça alors que je tape que du terrain mais quand on le signal WoC vient dirte que c'est normal et que c'est pour tous le monde pareil alors que cela se produit une partie sur 2 en mode classement.

    Ce jeux est obligé de truqué la pioche contre des joueurs comme moi qui n'a jamais donner le moindre dollar en cinq année de jeux pour faire gagner les pauvres crédules qui viennent expliquer ici qu'ils se font arnaquer.

    Quand on consulte…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. You do not care what our ailments are:rage was setup to do. They were suppose to go first but the they mulligan to 5 and gave up. That win p

    The entry level is about how 5 cards can d
    subdist against the full grip. This is the fill out so many forms also that you're one issue can then be selected. The point you try exceeds their furtive smalll point. Above this maybe the only layer that is substantial. Above that parts are so inhospitable

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. countdown Bug

    A player called Sparky keep sending messages so the countdown never started and keep the game stoped without doing nothing just sending this same messagem for about five minutes.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. leyline of the void vs devil tokens

    2019-07-12, Wizards clarified that tokens still die while Leyline of the Void is on the battlefield, meaning they are no longer immune to the card’s effect. This change effectively removed the prior exception for tokens, making them subject to Leyline’s exile rule just like non‑token permanents.

    Devil tokens die but as a replacement effect are exiled therefore do not get to deal 1 damage to any target. This is currently bugged and they are being allowed to ping while Leyline is on the field.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Thorin, Mountain King bugs

    All three of these occurred during Thorin's enter trigger. I had a Bifur in play with storied, and it had a Dwarven Shortsword and a Ragged Short Spear equipped.

    1. Unable to view battlefield. Once I selected the equipment on Bifur by clicking on the battlefield, the screen to select the card came up and I was not able to go back to the battlefield to view my opponent's creatures toughness values.

    2. Unable to deselect an equipment. Once I selected the equipment in the screen to select the equipment cards, I could not de-select it. I wanted to deselect one of…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Combat Celebrant doesn't trigger

    I am not getting the option to exert Combat Celebrant. I also cannot submit my 15 second video due to a 502 Cloudflare error.

    1 vote

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  12. Solphim, Mayhem Dominus + Stormfist Crusader

    Opponents should receive two damage while the owner of the Stormfist should receive only one, right?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. bug during 1v1 not allowing instants (from opponent ) during attack phase - has happened several times the past few days when playing my bud

    bug during 1v1 not allowing instants (from defender) during attack phase - has happened several times the past few days when playing my bud

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Possible bug with Luxior, Giada's Gift

    My opponent had a Jace, the Perfected Mind equipped with Luxior, Giada's Gift and I cast a Farewell with modes to exile all creatures and all artifacts. This did not result in Jace getting exiled, but instead turning back into a planeswalker. Is this intended? I thought that both modes of Farewell happen simultaneously.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Ygra, Eater of All + Unable to Scream Bug

    When Ygra, Eater of All is enchanted with Unable to Scream, the ability "Other creatures are Food artifacts in addition to their other types" is still active while "Whenever a food is put into the graveyard from the battlefield, put two +1/+1 on Ygra, Eater of All" ability is the only one disabled

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. The opponent exiled my 4 mana hulk gamma goliath with Cruel Alliance

    The opponent user cruel alliance to exile my card that costs 4 mana. The text on cruel exile says “exile target creature with mana value 3 or less”. I lost the game because of that bug.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Stuck in infinite combo

    Steps to reproduce:
    Ashaya, Soul of the Wild on the board
    Transform Vorinclex finding Mytheweaver Poq and Icetill Explorer
    Infinite Icetill copies are created with infinite mill

    I had Eldrazi titans so I could never deck myself and I could not concede after making about 15 Icetill duplicates. Had to restart pc as everything became unresponsive and on game reload the match was still continuing and I could not concede. Game was accessible again after 30 mins.

    I was running on PC Steam client.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. The Game does no open. It is stuck in a loop that goes back to "Check status - Disconnect - Exit Game" all the time

    The Game does no open. It is stuck in a loop that goes back to "Check status - Disconnect - Exit Game" all the time.
    Status says all systems operational.

    3 votes

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  19. Mana vanish

    Got on a mana ramp with 4 summit festival closing ceremony in a row and all of a sudden 30+ mana vanished out of the blue.
    Was playing in classified alchemy

    1 vote

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  20. Bug: Losing half my life rounded up is rounding down instead

    When I took damage from unstoppable slasher, I ended up with 11hp. I expected losing half rounded up would be 5.5 rounded up to 6, but it sent me down to 5hp. Pretty sure there wasnt any other damage abilities happening at the same time because it jumped from 11 to 5 as things were resolving at that step

    1 vote

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