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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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1434 results found

  1. I haven't received my June seasonal rewards, and my rank hasn't been reset.

    After finishing the May season at Mythic rank, I received my rewards and was demoted to Platinum rank on June 1. This was all normal processing, but on June 2, I was demoted again and dropped to Silver rank (this double demotion is a known bug that has been reported by other users as well).

    I also finished the June season at Mythic rank, but this time, even after the month changed, my rank was not reset and I did not receive my rewards.
    My rank is currently displayed as 233%, which I believe is not the intended behavior.
    Please…

    2 votes

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  2. ジャンプインで二つ目のパックがピック出来ない。再現性あり。

    ジャンプインで、二つ目のパックをピックするとホーム画面に戻され、ピックができません。
    今のところ、2回発生しています。
    2回とも、同じ色のパックをピックした場合に発生しています。
    (Scarlet＋Young Avengers )と、（Thunderbolts＋Armed）で発生。
    しばらく時間を置くと再度2つ目のパックがピック出来るようになりましたが、↑のように同じ色をピックすると再現します。
    別の色のパックにすると再現しません。

    2 votes

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  3. Incorrect Rules Interaction - Raft Security Guard

    Tap to activate targeted ability of Raft Security Officer.
    Targeted ability is paid for at discount, targeting a creature with power 3 or less.
    Cast Stolen Stark Tech, increasing targeted creature's power by 1. No longer a valid target.
    Raft Security Officer's effect still triggers.

    1 vote

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  4. Missing Card Text

    One of the creature's abilities reads: "When this creature enters the battlefield, target one artifact or enchantment an opponent controls.

    2 votes

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  5. Bugged interaction / stack resolution between Speeball, New Hero and Loki Laufeyson's copied spells (e.g., Hour of Defeat)

    Just had a terribly confusing interaction on the stack when copying a spell to target Speeball with Loki Laufeyson during a Marvel Super Heroes Premier Draft game. I had used a powered-up Loki to double an Hour of Defeat. The goal was to initially target Speedball with the two copies, bringing him from 2/2 to 6/6, before redirecting each at my opponents' creatures. The order of operations was:

    Tap powered-up (4 power) Loki to activate his copying effect.

    Cast Hour of Defeat targeting Speedball

    Accept the Warning Screen.

    Target my opponent's creature for the redirected spell.

    Select Speedball as the…

    1 vote

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  6. You’ve now pushed two updates without fixing the Marvel Jump-in bug that so many are experiencing. No info, no ETA.

    Either give me my gold back or fix the **** event, and while you’re at it stop being babies and censoring words in your comments that are literally the names of cards. Shaking my **** head.

    2 votes

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  7. game crashing

    The game crashed during a Premier Draft on Windows. I tried to basic landcycle a Savage Land Dinosaur and it froze my computer. By the time I rebooted everything my opponent was attacking for lethal.

    2 votes

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  8. Same types of opponents everytime

    I'm playing Spidey 2099. Since the last competitive brawl event and even post updates, I almost always face the same commander opponents everytime. It only changes when I change commanders. I can send screenshots. Either it's Yuriko, Ouro, Nashi, Katara, or Asuza. ALMOST NO ONE ELSE. I get to encounter other decks when I use other commanders. It's impossible that these are the only deck in circulation. Also a ban review parallel to the duel commander format should be considered, especially with "free" command zone abilities. (Yuriko and Derevi)

    2 votes

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  9. block step was being skipped

    I had a previous issue I reported it, my following game after making the report during my match my block step was being skipped. There were no cards that gave my opponent haste or tapped my cards. The last interaction of my game my block step became available again.

    2 votes

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  10. Sheoldred the Apocalypse auto stacking triggers issue

    I just lost a game where I had a Sheoldred the Apocalypse in play, my opponent played one on their end step and as I had no other game actions I could take, Arena auto resolved their Sheoldred and moved strait to my upkeep and auto stacked the triggered abilities so that I lost the life from their Sheoldred before I gained it with mine, losing me the game with no possibility of interacting or for example, having time to access the menu to toggle off auto-stacking triggers.

    Can you change it so that if each player has a Sheoldred,…

    1 vote

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  11. Game not responding

    Since a week ago my game often stops responding on iOS. Sometimes 5+ times a game. I can see my opponent looking at cards and reacting but my spells get stuck or I’m not able to click on anything. Eventually it responds but then my cards are out of sync and unusable. This happens whether on wifi or cellular. The only way I can play is to force quit the app and reload as soon as I notice, which sometimes causes me to miss my turn.

    2 votes

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  12. Unable to target with Epic Fight. I selected my creature for both options; double damage and fight. But, it wouldn't let me fight.

    Unable to target with Epic Fight. I selected my creature for both options; double damage and fight. But, it wouldn't let me fight. So many bugs. Give me my money back or I'm going back to DOTA

    2026.60.20.13317.1292624

    1 vote

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  13. My mtg arena account is frozen in the tutorial

    There needs to be a way to reset the game, back to the title screen. Where my game is stuck at, there is no options button.

    1 vote

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  14. using power up more than onece

    Opponent used power up twice on the same creature.

    2 votes

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  15. Unholy Annex / Doctor Doom

    Today while playing a standard game, I had Doctor Doom and the Unholy Annex/Core combo in play and after losing one life for the draw ability in Doom’s text, the system immediately took over at the end of turn and I drew the cards for Unholy Annex but did not gain life like I was supposed to.

    Also, Firdoch’s Core is a Changeling and should act as the artifact creature for Doctor Doom’s ability to become indestructible. The same way Core works with unholy annex to spot a demon on the battlefield.

    2026.60.10.4808.1289428

    1 vote

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  16. Timer Extension on Complicated Board States in Limited/Draft/Sealed

    Extend the timer when board states are complicated, and the user is actively selecting how to use their blockers/interaction.

    Considering there were 8 creatures on each side, and the creatures were similar power/toughness, as long as actions are reasonable and not repeated, why am I given a non-extendable timer when I'm trying to figure out how best to use my pieces?

    Considering I am a new player, and this was a limited/draft game - Why am I expected to be a professional, and know EXACTLY how to pilot a deck I JUST DRAFTED 2 MATCHES AGO? What sense does that…

    2 votes

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  17. 2 different bugs in a single match

    I played a nine lives familiar, It didn't enter with its counters, it got killed and didn't came back. My opponent had 2 unholly anex/ritual chamber on the battlefield, I used maelstrom pulse and only one of those cards was destroyed. I immediately surrendered, there Is no point in playing if the game Is rigged against you. Please fix this

    2 votes

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  18. Target

    1. Give us the steps to reproduce the bug I tried to target a creature enchanted with the "Secret Invaion" aura using the "Go nuts!" spell. As you can see from the photo (and the log), I had enough lands to pay for Ward 2. The game wouldn't let me target the creature at all. I was disadvantaged and lost the game because of this.
    2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS) PC
    3. Enter the actual results you’re experiencing I tried to target a creature enchanted with the "Secret Invaion" aura using the "Go nuts!" spell. As…
    1 vote

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  19. sparky will sometimes just sit and do nothing, forcing a concede or restart of the game

    As I said in the title, it just sits there doing nothing indefinitely. I have no idea how to replicate it, as there seems to be no factor that the events have in common. I have sat with auto-passing turned on for 10 minutes just waiting to see if it'll finally do ANYTHING before just closing the program.
    This has been a thing for a while now, but it seems to be happening more often for me, this is build 2026.60.10.13205.1289428

    2 votes

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  20. Would. You. Please. Fix. The. Land. Draw. Bug?????

    Again. It's really frustrating to lose matches - expecially ranked ones. because you can't draw anything but lands. Lands. Every. Single. Draw. Phase.
    You've known about this bug for months. Guys. Really. Please.
    Fix. It.

    2 votes

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MTG Arena Bugs & Product Suggestions

Categories

MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues