MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2865 results found
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Shuffle
I humbly suggest someone actually do something about the **** poor shuffling that does, or I should say, Does Not occur. Came back to the game after being away for years, just to realize in a matter of 10 games that absolutely nothing has been done about the shuffle. I will not spend one more dime or one more minute playing a broken game. I’ll check back in another year or two. Have a nice day.
10 votes -
Taste of Power Achievement Not Working
I cast Mox Emerald and didn't get credit for the achievement.
17 votes -
golden
BUG with golden packs
I had 5 or 6 golden packs to open and was waiting till the season ends to open them, but today they all vanished from my inventory (packs page)
only my 76 avatar packs are still in the screen.
Can you guys check what happpen? - Account ID: Tecnomage#410301 vote -
arena
I was playing in the All-Access Brawl Modified Metagame Challenge. My opponent cast a Witherbloom Command with the first and third modes, targeting themselves and my Siren Stormtamer. I sacrificed my Siren Stormtamer to counter the spell, but it still resolved, milling them for 3 and returning a land to their hand. Though a minor interaction, this interaction did contribute to me losing the game.
Now, I understand that, by sacrificing my Siren Stormtamer, it was no longer on the battlefield, but afaict the Witherbloom Command was still targeting a creature I controlled, as targets are announced on cast, and…
1 vote -
Time to do all actions are to low. Animations and forced priority passes consumes a lot of time
I'm playing omniscience draft and am experiencing a lot of problems with the timers.
- There are a LOT of game actions in this format
- The board gets cluttered really fast. More sprites = lagging.
- Due to waterbending all players constantly have actions to do, which consumes timer when having to pass on every game action the opponent do. Thus, it is not possible to accumulate additional game timers. Even when autopassing this will not work as for every new action opponent do I still have to actively pass.I have now lost several games due to not…
1 vote -
Jorn, God of Winter flip side unknown card type
Hello,
I was playing Brawl and someone was using Jorn, God of Winter and the flip size card type was not displayed. It should have been a legendary artifact but the text was blank. https://edhrec.com/commanders/jorn-god-of-winter
2 votes -
Zimone, Quandrix Prodigy
I lay a land down on turn
activate zimone, quandrix prodigy's first power (extra land)
attempt to play Kazandu Mammoth, but the option to play it as a land is disabledI happened to have a Druid Class out (Level 1)
I upped it to level 2 and it does allow the Kazandu Mammoth to be played as a land
1 vote -
Here and tectonic hazard don’t work together
Ojer and tectonic hazard don’t work together. Ojer says if a red source would deal non combat damage less than piers power it deals piers power instead. Tectonic hazard is a red source, and it just does 1 damage.
1 vote -
White challenge 4 sticks after I defended bots first attack with a 1/1 double strike and enchantment counter of +2/+2.
Issue is in the title. Game freezes when, during white challenge 4, I destroy opponents 1/6 creature with a 1/1 creature with double strike and +2/+2 enchantment on it.
1 vote -
Sokka’s haiku
When the opponent cast a spell in omniscience quick draft, it didn’t give me the option to counter their spell
1 vote -
random freezes
I have been experiencing random freezes where the game completely locks up lately, I don't know whats causing it as I usually have to do a cold reboot to fix the problem. The other thing is if you are trying to force a game loss don't be so obvious about it, my last game 3 mulligans in I finally got a new hand first 3 were exactly the same.
2 votes -
Banned cards in ranked
Played ranked game. Alchemy.
Played against vivi.
Why is it banned if I play against it?
1 vote -
Bug: AI (Sparky) makes strange decisions...
Hi,
sometimes the AI sparky makes very strange decisions. Uses buffs on my creatures and negative effects on her own ones.
It seems to be the case monstly when there are no appropriate targets for the spells. As if she has to play the cards when she draws them, wether there is a logical target or not.
Greetings
3 votes -
Deep-Cavern Bat Glitch
Weird glitch I have never encountered before. I played a deep-cavern bat and took one of my opponent's cards. It was on the battlefield for multiple turns. Once he cast removal on it, his card followed mine to the graveyard. I think we were both initially confused as the card did not return to his hand. See image below.
2 votes -
Can't play Starter Deck Duel
I've been unable to play Starter Deck Duel for a while now. It just gives me a button to go back to Home
3 votes -
Brawl gameplay freezes up
When I start a game on my android phone, Arena will select an opponent but the game freezes before the initial hands are dealt. The only option is to choose to concede to exit, otherwise the game freezes at this point. It will go through the timer and warnings but nothing else seems to work
2 votes -
Game unplayable
Playing under windows ... game isn't loading correctly today. Saw this error on log.... (attached)
[42782] OnSceneLoaded for BattlefieldOTJ
[42783] OnSceneLoaded for DuelScene
[42784] BoxCollider does not support negative scale or size.
The effective box size has been forced positive and is likely to give unexpected collision geometry.
If you absolutely need to use negative scaling you can use the convex MeshCollider. Scene hierarchy path "Companions/OpponentTotemRoot/AccessoryFoxMilaDuelScene(Clone)/DuelSceneTransforms/AccessoryFoxMilaBase/MeshMila"
[42784] BoxCollider does not support negative scale or size.
The effective box size has been forced positive and is likely to give unexpected collision geometry.
If…2 votes -
Oponente não confirma a mão e não sai da tela de carregamento
O jogo encontra uma partida, porém após eu informar que irei jogar com a mão mostrada, fico aguardando a confirmação do oponente e apesar do tempo da ampulheta esgotar, nada muda.
Já ocorreu o mesmo erro com mais de um adversário e o problema começou a acontecer hoje à tarde. 28/122 votes -
Sparky Stuck Thinking
Playing a game of Vs. Bot with a preconstructed deck. I have 2 Dawnwing Marshals in play, one of which is equipped with Goldvein Pick. I also have Dauntless Veteran and a 1/1 Frenzied Goblin. I have 11 mana open. Sparky has Ilysian Caryatid, Treetop Warden, Generous Stray, and Rumbling Baloth in play, and 14 green mana open. Sparky plays an Affectionate Indrik, then is unable to select a target for its ability. I have been waiting for Sparky to select a target for Indrik to fight for 10 minutes.
2 votes -
The Black Sun Appa Compainion is busted / affecting match loading. I have logs.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
[8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.Is what I get in the logs over and over, matches never get past mulligan.
Posted a request earlier, but then looked at the logs and this is the problem it seems.
1 vote
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