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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1940 results found

  1. draft - bug significant delays and indicating that I was inactive

    Hello,

    While playing a draft on Magic Arena with the Reality Fracture set, I encountered an issue during one of my matches.

    The game suddenly started experiencing significant delays and was indicating that I was inactive, even though I was still in the game and actively playing. Every time I tried to perform an action, the game responded very slowly, as if I had lost my internet connection.

    I checked my connection on my end, and everything appeared to be working normally, so I believe the issue may have been related to the game itself.

    Unfortunately, this issue caused me…

    1 vote

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  2. Answer my ticket immediately

    I just purchased the $199.99 big box of gems through steam and didn't get the gems on my account. Please respond to my ticket. This involves money so I expect you to answer immediately.

    1 vote

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  3. Bug auto-selecting card and not able to change choice in Premier Draft Reality Fractured.

    No image, but in two to three times during draft, a card becomes picked and I can't change it. The timer then runs out forcing me to pick the card.

    1 vote

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  4. Graft surgeon

    Playing on arena on Android. My draft surgeon died..put it's counter on my 2/1 that gets a counter whenever you gain life. It had 8 counters on it already. It lost most of its existing counters. Cost me any chance of winning the game.

    1 vote

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  5. Appa, Loyal Sky Bison

    Target creature you control gains flying until end of turn. My opponent was able to pick two. When did creature become plural. Am I missing something here?

    1 vote

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  6. Glissa, Herald of Predation and Peregrin Took bugged interaction

    With Glissa, Herald of Predation on the field, and Peregrin Took on the field:
    1. Select Glissa's "Incubate 2 twice" option

    Actual:
    Each incubate 2 triggers Peregrin Took's ability to create 2 food tokens that have 2 +1/+1 counters on them.

    Expected:
    Each incubate 2 triggers Peregrin Took's ability to make 2 food tokens with no counters on them

    1 vote

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  7. Quand on vous dit que la pioche est truqué (en vidéo)

    On arrête pas de vous le dire que ce jeux truque la pioche pour faire gagner des joueurs qui ont donné quelques dollars à cette entreprise pour jouer avec des decks de 250 cartes sans aucune synergie, ce deck est juste un emplilement de carte sans aucune stratégie réelle.

    Cet enregistrement démontre clairement que l'adversaire a un tirage de carte qui est impossible et défi tous les calculs mathématique de probabilité avec un deck de 250 cartes alors qu'avec mon deck de 100 cartes ma pioche est clairement fait pour que je ne puisse pas répondre et jouer correctement cette…

    2 votes

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  8. Vous donnez votre argent pour ça!!!

    Bonjour, voilà à quoi sert votre argent:

    il sert à truquer les parties, expliquer moi comment un "Balafreur Invincible" équipé avec juste un "Hachoir d'âmes de Tarrian" peut il passer un jeton construction 8/8..???

    Parce que malgré le piétiment et le compact mortel il ne passe pas une défense de 8, certe il détruit ma créature et ne meurt pas mais il ne passe pas la défense et ne m'inflige aucun dégat.

    je suis bien content de ne jamais avoir donner le moindre dollar à cette entreprise depuis 5 année que je joue, c'est une hointe!!!!

    2 votes

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  9. Matchmaking is extremely biased at times.

    EIGHT games in a row where I'm playing mono blue control and my opponent has played a turn 2 hexing squelcher essentially making the game over on the spot most of the time. I expect people to use the card sure it's really good but 8 games in a row where my opponent has A) had it and B) played it turn 2 against me the mono blue control player is improbable. The code made that happen. I literally don't see this card played against me unless I'm using a counter heavy deck. Matchmaking isn't random, it has bias and…

    2 votes

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  10. Board state and losing connection

    Hi there,

    Entered RF pick 2 draft, entire game was played like this with bad connection issues, totally unfair and a waste of coins, really disappointed and would like a refund

    1 vote

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  11. Wrong Button being clicked when game lags.

    When the games for a second and you are moving the mouse+clicking, you can click on the the wrong button. Ie mulligan instead of keep 7.

    1 vote

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  12. Reality Fracture - State Based Check Bug and Massacre Girl Bug

    There are some odd bugs in the state-based checks since the Reality Fracture update on my Windows 11 laptop. Playing game in ranked draft with Massacre Girl Most Wanted in play seems to trigger the bugs. I gave opponent 6/4 creature -3/-1 down to a 3/3, blocked with my 4/4, then my creature and his both died, triggering my Massacre Girl. I checked every card on the field, no effects that should cause this, my creature should have lived. Then, my Eye of Jace sacrificed at my upkeep and it triggered my Massacre Girl even though she should only trigger…

    1 vote

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  13. Waiting for server continually spinning

    For several weeks now whenever I attempt to load the game the waiting for server icon continually spins, I am an android user and it is the only platform available to me. Supposedly the servers are operational. This is particularly frustrating given I have just spent £45 on gems for the fracture release and can rarely get through.

    1 vote

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  14. 1 vote

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  15. Brain Freeze / Mind's Desire Combo led to me "roping"

    My opponent cast Mind's Desire (Storm count 20) into Brain Freeze (Storm count 30) and I had Emrakul in my deck so I didn't lose. But even though I was tapped out and not holding priority, I burned through all my timers just sitting here watching this all resolve, and my turn got skipped after untapping.

    1 vote

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  16. Emoji not working

    Specifically, I have an emoji that is a guy that splits into like five other guys and it doesn't even work. It's showing it there in the menu when I'm playing the game but when you click on the emoji it does nothing. I didn't understand how you can update the game for 3 and 1/2 GB and then when you play the game it's worse than it was before.

    1 vote

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  17. WON'T LOAD TO MAIN SCREEN

    It seems like everyday it's just getting increasingly more difficult to even get into the game let alone play it. Like what are you guys doing? There's almost no point in even bothering to play the game anymore on top of the fact that I play the same usernames over and over which is mathematically impossible if it's not real people. So do I play against any real people? Maybe that explains why the opponents have perfect cards all the time and play the same three cards every single game in the same order. Like could you make them more…

    1 vote

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  18. Natures Rythm and Lighstall Inquisitor

    NR was exiled with LI. Exiled cost were not GG1X but GG + 1 for each X! So instead of paying 5 mana (GG1+2) to fetch a 2 cvm card I had to pay 6 cvm and so on...

    1 vote

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  19. Lifelink not working on Cecil

    Attacked against a Spide-Man Enchantment and it didn’t activate lifelink.

    1 vote

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  20. Unable to hold priority during full control after casting creature with flash from graveyard after blocks

    I know maintaining priority while in full control has worked in the past with no issues previously and still does but this following issue was a bit odd.

    Attacking with an unblocked Leonardo, Sewer Samurai with a Leonardo, Cutting Edge in hand; able to be Snucked, and a Tayo, Lightshield Expert in graveyard.

    Full control was active as well as manually tapping for mana because Tayo was the only Legendary creature in my graveyard while I had The Grey Havens on the battlefield, so I had to undo my tapped mana before putting Tayo on the stack.

    Opponent has nothing…

    1 vote

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MTG Arena Bugs & Product Suggestions

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