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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1760 results found

  1. [Android] Message emotes cropped in match

    Description: New message emotes for Outlaws of Thunder Junction (Ex. Howdy) appear cropped out of the game screen during a match.

    Steps:
    1. Equip new message emotes in Profile
    2. Enter a Bot Match
    3. Open emotes and scroll to new message emotes
    4. Send one of the new message emotes

    Expected result: Message emotes should appear inside the emote grid

    Actual result: Message emotes are cropped out of the game viewport.

    No workaround found.

    1 vote

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  2. ログイン出来ない

    数時間前までは普通にプレイできていたが、その後ログイン使用としてたら、PC版でも、アンドロイド版でもタイムアウトと表示されてログイン出来ない。
    一度ログアウトして、再ログインしても依然としてログイン出来ない

    1 vote

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  3. MTGA stuck during a cast

    playing a ladder game and got robbed. Input an action and the game just stalls, thinking I still have prio when I shouldn't.

    Tried to cast Play With Fire for lethal and got stuck. awarded a loss.

    1 vote

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  4. [BUG] unable to launch MTGA

    Since previous update, MTGA encounter an exception at startup that prevent game to launch.
    As you can see in the logs, an ArgumentNullException is raised in AssetBundleProvisioner.ProvisionManifests
    This error is systematic on my computer (WIN10 x64), but never appear on another computer (WIN11 x64) in the same home (and network).
    Due to the content of the logs, I try to access to "https://assets.mtgarena.wizards.com/External_2024.34.0.5124.1051382-windows.mtga" and it returns to me "172063157566a5aad9cc02368d27748a", but it sounds that it'**** a network issue also because the log says error code -1.
    I don't know which null collection the game try to iterate but it…

    2 votes

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  5. change payment information does not load (PC)

    Difficulty opening change my payment information page within MTGA store.
    Stuck on buffering screen. Have restarted the app several time but no help.

    1 vote

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  6. vault progress

    Vault doens't progress. it stay blocked at 86.2%. I am unsure how long my progress has been stopped. Please advise

    1 vote

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  7. Missing Text from Setting (OTJ Update)

    After the Outlaws of Thunder Junction update, the text with in-game settings has disappeared on iOS platform.

    1 vote

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  8. experience

    The daily missions are not giving me any experience. I was at at least 500/1000, and after I completed the mission for the 750xp I'm stuck at 975/1000, and it's not the first time this happens. I purchased the season pass this season and after they went up with the price bug like this are outrageous.

    3 votes

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  9. priority

    I was attacking with Quintorious, Loremaster. My opponent blocked with two creatures. I activated Quintorious's ability, targeting a removed Elspeth's Smite. Quintorious's ability resolved, targeting one of the blocking creatures. They cast a spell that would allow their creature to not be effected by Elspeth's Smite. I had Surge of Salvation in hand, and, if cast, it would have allowed my Quintorious to survive the combat. After their spell resolved, I should have had priority to cast Surge of Salvation (I had the mana available) but Arena did not give me priority. Arena has always given you priority in combat…

    2 votes

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  10. Debug menu

    Debug menu is accessible, looks like i can do things i'm probably not supposed to be able to do, like dropping all active events, including the starter deck event that rewards rare cards and cosmetics, this probably also drops midweek magic to allow repeats
    https://www.reddit.com/r/MagicArena/comments/1anj31c/disappointing_that_mtga_doesnt_support_replay/

    2 votes

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  11. McSparkyngton

    Sparky is still bugged, you know? But if you know... you know...

    1 vote

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  12. system lag when having 8 green virtue

    When having 8 green virtues in play, the system is very lag and nearly crashed

    1 vote

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  13. Bug d'affichage des cartes en jeu et en boutique

    Les cartes (ainsi que d'autres éléments du logiciel) en jeu, et en boutique ne s'affichent pas.
    Le jeu est très difficilement jouable pour moi

    1 vote

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  14. visual BUG

    Sometimes after I play some minutes the interface present some visual bugs or in the top menu, where I cannot see anything except white squares or during the sideboard in match games as in the attached example. It's really annoying and all I can do is to restart the application. Can you fix this defect??????

    1 vote

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  15. Wild cards display page

    Can you adjust the wild card display page so the number of wild cards is clearly visible? It’s very difficult to read the numbers in its current configuration.

    2 votes

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  16. 2 votes

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  17. Error and bug

    Hello Support I am getting the error

    Error Updating Data - Please check your connection and try again

    I tried reinstalling and other solution offered online but have no success.

    What do I need to do to launch properly?

    Thank you

    1 vote

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  18. Table queue timer doesn't update when app is in background

    On Android when the app is in the background the timer under "Finding a Draft Table:" does not update so the time will be incorrect when you switch back to the app.

    1 vote

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  19. [BUG] Cannot see target indicators for targeted spells/abilities, declared blocks, etc.

    Sometimes in a game, the lines used as targeting indicators will be nearly invisible. This makes it extremely difficult to determine the target of a spell/ability, which creatures are being blocked, etc.

    I've attached a screenshot of an example where my creatures were blocked - you can vaguely make out the arrows, but it is almost impossible to tell where the arrows are coming from, and therefore, which creatures are being blocked.

    I have also seen this happen with targeted spells and abilities. With a single spell or ability on the stack, it is easy to infer what is happening.…

    2 votes

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  20. Pc touchscreen not working

    I have done a lot of research on this topic. You are extremely tight lipped about this issue. I like many on here purchased a touchscreen laptop partly because of this game. I would sincerely appreciate a grown up adult response as to why you felt the need to turn this feature off at the very least. My best hope is that you would turn it back on. Thank you for your time regarding this, and please don't just ignore it.

    4 votes

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