MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1757 results found
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Mastery pass unlock shows incorrect unlock items
When using iOS (iPad), going to the lost caverns mastery pass unlock screen when above level 1, it shows items you would unlock via the eldraine pass I.e. kellan avatar and sleeve.
1 vote -
Creatures Visually Displaying as Lands
Opponent creature spells did not display on the stack, and came into play visually as lands, showing no info as to what they were or what their stats were. This made it basically impossible to actually play out the game. On iPad.
1 vote -
Discover UI Text
When using the "Discover" Mechanic, the text on the button to put the card in hand is inconsistent and can lead to confusion. Sometimes the button says "Keep In Hand" and sometimes it says "Decline". See attached screenshots.
1 vote -
Load into fresh game, unable to take any action/opponent unable to take any action
Now that it has happened to me, i realize it is a rampant issue. Loading into a fresh match and I can't do anything except interact with the emotes and see that the game clearly thinks it's my turn because 'thinking' is one of the emote options. I alt f4 the game and come back in and two turns have passed. I have experienced this from both sides, multiple times a day. So I know it is an issue with the game and not with my setup.
1 vote -
Decklist is Glitched white
There appears to be a problem with the Deck List. It appears to be white and does not show the number of copies of the card in my deck. This is occurring in both deck builder and in traditional ranked play when sideboarding cards. Anyone else experiencing similar issues?
15 votes -
Additional Clarity with many tokens
I play Arena on a PC.
Last night I activated "Horn of Gondor" with a "Rosie" in play.
The game was asking for where to put the counters but because I had approximately two-dozen tokens in play there were a few problems:
1. It was difficult to identify which tokens were just created;
2. the game got very laggy, so it was difficult to know whether my selection of +1/+1 counter had registered;
3. I ran out of table space;
4. I couldn't identify which tokens had counters already.I suggest someone sandbox this effect and see how it plays…
3 votes -
Can’t log in
I’m on apple and when I try to log into the game I get a black screen and nothing else and it stays hat way until I close the app
1 vote -
Sealed text issue
Currently both traditional sealed and sealed for Lost Caverns of Ixalan both say that it is Bo3. I wasted my sealed token on the Bo1 variant thinking it was Bo3. Text fix would be great, thanks!
1 vote -
User interface bug on macOS
Often button names are not displayed
1 vote -
MTG Arena no longer works with my Surface Pro 7
Up until a few months ago I was able to use my touch screen of my Surface Pro 7 to play MTG Arena. Now I have to use an external keyboard to use the game. Also, the external keyboard does not give me access to all of what's needed to use. When will there be a fix so I can use my tablet as should be used?
If WotC wants me to spend money on MTGArena like I do for my LGS, this really should be addressed.
3 votes -
Audio
The magic app on IPhone used to let me play music overtop of the app, it no longer does since updating today. Please fix this as I like to listen to other music/podcasts/audio while playing magic.
20 votes -
Key Localization incorrect in Spanish
I play with Spanish language configuration. When I open a card pack in the right corner button says “Key Localization ES”
In iOS plataform2 votes -
画面遷移
ストア画面において
スマートフォンのバックスペースキーを押すと他とは違う動きをする。
他の画面ではバックスペースキーを押すと一つ前の画面に戻る(たぶん通常の画面遷移)のだが、ストア画面でバックスペースキーを押すとオプション画面が表示される。モバイル版：Android
2023.30.50.2179.10391811 vote -
Purchase fail
Tried to purchase a level boost in the master pass twice at 250gems then once at 500 gems, none of which advanced me, but did subtract from my gem total. Also, I chose to do this because my xp from wins was no longer contributing to my advancement in the master pass or general achievements on the shown on the home screen. I was hoping to complete the master pass before time ran out on my initial purchase of the pass. Only three tiers away and looks like I lost gems and still won't make it
1 vote -
Incorrect card sleeve size
31 level of mastery menu. Frame size of card sleeve is loo large.
See screenshot in attach.
iOS - 16.3.1
iPhone 13 Pro Max1 vote -
Interface for casting cards with Kicker through Etali, Primal Storm's triggered ability
During a game of Chromatic Cube, I attacked with Etali, Primal Storm. Its triggered ability exiled the top cards of both libraries : a land from the top of my opponent's library and a Joint Exploration from mine. I had no source of green mana so I wanted to cast Joint Exploration without kicker.
The UI displayed the usual prompt for kicker cards : two options, the first "without" kicker and the second "with kicker". However, only the second option had the blue haze around it that indicates a valid option. Because I was accustomed to select options with the…1 vote -
The undo (z) prompt is covering permanents on the battlefield
The undo (z) prompt is covering permanents on the battlefield, particularly treasure tokens, making clicking on them almost impossible. The prompt should not be in the same area as the permanents are lined up. This is poor design. Move UI elements off of the region that cards are displayed.
4 votes -
Unable to Connect, Login, etc. Authentication failed: Timeout.
Unable to Connect, Login, etc. Authentication failed: Timeout. Waiting for server. There's a white box spinning. Game has been working all day. Took a break and now it's not working.
10 votes -
Slow performance on Android
The gameplay gets very slow on game (not so much on the main menu) while palying on Android. The selection of cards is very slow, the animations runs slow on frames and my turns take forever to be played as the interface is so laggy
I played a lot in mobile while Kamigawa where the latest and a little bit while New Cappena but since I didn't played until this last weeks of New Pyrexia and now is almost unplayable.
I used to play in a Poco F3 and now I'm using a Xiaomi 12T Pro
Both phones have a…
10 votes -
tips
There is a grammatical error in the tips prior to a match regarding muting opponents and companions.
There's an extra 'and' inserted where there shouldn't be one
1 vote
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