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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1745 results found

  1. Undead Butler crashing MTGA

    TLDR: Undead butler causes interface to hang and needs to be closed down

    Steps that lead to crash:
    1. During combat phase undead butler takes fatal damage and dies
    2. His on death passive activates and that's when the interface hangs, have to ALT-F4 to exit

    This is on windows 10, MTGA build:@ 2023.25.10.4549.1000649, PC, Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz

    From this I can usually get back into the current game, not just the program, by restarting the interface and playing as normal

    Was expecting the undead butler action to be completed by opponent and the game to continue…

    1 vote

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  2. Light up the night not triggering ward of Phyrexian flesh gorger

    I had this cast on and kill two of my flesh gorgers (from hand). Without them paying the life cost
    ?

    1 vote

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  3. Packs Tab Crashes the Client

    Clicking on the Packs tab seems to crash my client, closing it out entirely.
    System is Windows 10 PC.
    Expected result: I would like to open the packs I bought if it wouldn't be too much trouble for such a small indie company.

    2 votes

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  4. Colection Display & Cosmetic variants

    Hello! I see in the new atc. they can opt between cards.
    i think there be good add the cosmetic option too, when we add a cosmetic option for a new card, that card be "locked" in that cosmetic, making impossible if i like the simple version of the card or if we dont like the new cosmetic version. i means, when we change in versions to display and go to menu. when we go colection again, erase the selected cosmetic to display again the same
    i show in example
    pic01 gigant killler cosmetic by defoult
    pic 02 i change…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  5. Unlock Cards Display bug

    Evey time I log in I get a "unlocked cards display", there is a lot of screens to click through. So I clicked through and continued as normal, I have been gone from the game for a while so didn't think anything of it. After completing a game I was again met by the exact same "unlock cards display". This happens every time a game is complete or when I load into the game. I have trie uninstalling and reinstalling but to no avail.

    1 vote

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  6. Game is Moving/Organizing My Board, Messing Up my Plays

    I am getting pretty sick and tired of this game "organizing" the game board, moving card around when I'm trying to click through actions.

    Can we get an option to turn off that feature?

    It's indescribably annoying trying to navigate a bunch of abilities with the game moving tapped creatures around causing me to click on things I didn't intend to click on.

    Stop.
    Messing.
    With.
    My.
    Board.

    1 vote

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  7. Heliod Sun-Crowned showcase - art disappears if counters are put on it while it's not a creature

    The art of the showcase Heliod Sun-Crowned disappears if counters are put on it while it's not a creature.

    1 vote

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  8. 新規獲得カードの表示が無限に出てくる

    ホームに戻るたびに、配布デッキをもらった際に入手したカードを新たに獲得しましたという表示が出てくる

    1 vote

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  9. Yawgmoth, Thran Physician's first ability covers up the rightmost creature during targeting and makes it impossible to click

    Activating Yawgmoth, Thran Physician's sacrifice activated ability does not let the player select the rightmost creature from among the player's own creatures if a sufficient number of creatures are on the battlefield. The representation of the ability on the stack covers up the rightmost creature (or several, in some cases), and it's impossible to click it.

    This unfortunately makes executing the combo with the player's own undying creatures impossible in some cases where the undying creature, such as Young Wolf, ends up being the rightmost creature after it comes back from the graveyard.

    I reproduced this on the macOS and…

    1 vote

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  10. Bug report form doesn’t work on iOS Safari

    Attempting to report a bug redirects to this (product suggestion) page after loading the correct support request form initially.

    3 votes

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  11. Too Slow

    My idea is you make it quicker it's unfair that people can use their golos find what they need and emergent ultimatum me all the time but when I wanna go golos oops all gods with captain sissay engine your dumb game is so slow it isn't letting me finish my actions. Forcing me to lose. Forcing me to make decks that don't require your servers to think. Limiting to what I can build make the monetary value and cost insignificant due to slow game speed

    2 votes

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  12. card info when in store/deckbuilding

    It would be extremely useful, especially as a newer player, if you could hover or use a button that gives you a drop down menu to let you have information on cards. More specifically; this one will rotate out of standard when the new set comes out; or - this one is only available in historical. List me that kind of information with the cards would be great!

    1 vote

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  13. No Menu Background

    On boot up, main menu has a plain grey background. May be a missing image file, or incorrect reference?

    5 votes

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  14. Can't see card names, life totals, p/t, and similar text information

    As shown in the attached photos, most of the text on cards and in interfaces are invisible, even after a reinstall and on multiple computers.

    11 votes

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  15. no es capaz de cargar la pantalla de carga, se queda en la parte de comprobando partidas activas

    no carga la sección de comprobando partidas activas, he probado y con los mismos datos funciona en otros equipos por lo que no se que podría ser la solución, ya he probando reiniciando la cache.

    12 votes

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  16. Targeting Indicators Not Displayed For Spells on the Stack

    When attempting to review the targets of spells/abilities on the stack there is no UI indicator to display the current target of each spell or ability. While there is a line of text giving the name of the target, it is hidden away where most players would never see it. Worse, that text is completely useless if there are multiple permanents or spells with the same name.

    1. Steps to reproduce: Cast a targeted spell or activate a targeted ability while there are one or more spells or abilities on the stack.

    2. Platform: Android Mobile.

    3. Actual Results: Selecting a spell or…

    5 votes

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  17. UX improvemenrt Optimize use of screen space

    Please update the UI to make use of the available screen estate on mobile devices.
    The current UI is clearly designed for desktop with large monitors.
    Crafting on mobile is near-impossible because setting filters, typing search entries, selecting cards is all so difficult on a small touch interface.
    Another example is the Mulligan interface.
    The relevant part of the UI is the cards in hand, yet these make up less than a quarter of the screen. Instead it shows a deck which serves no purpose at all on this screen, a slider and lots of empty space.
    Please show only…

    1 vote

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  18. Playing Kyodia in Historic Brawl.

    Playing Kyodai in historic brawl with Battle Invasion of New Carpenia. When the battle exiled itself and returned, it tried taking Kyodai out of my command zone to place into play. It errored out with Kyodai hovering over the right hand side of the screen and neither came into play. I am on PC

    1 vote

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  19. Daily challenges won't show up

    I believe i am supposed to see daily challenges on my UI, but they won't appear. This also happens on both PC and ipad. I still get gold rewards. I also tried reinstalling the game. I have also tried messing around with the graphic options, fullscreen and windowed; and also clicking on farius buttons (play, store etc.)
    Thank you for your assistance

    1 vote

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  20. Please allow us to disable overstimulating effects... It prevents some autistic people like me from playing...

    These are functions that already exist in MTGO, why isn't Arena even able to keep up with a decades-old app!? MTGA was all advertising itself during beta that they listen to customers, but then they did this, and when we complained, you ignored us.... I literally don't get to play arena because of this. It's so unfair... I can't play with it popping up stuff every few seconds. It literally overstimulates me.... T_T

    1 vote

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