MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  1. Cannot input login information

    On Android 12 using my píxel 6 pro, I can't input my long in information, the keyboard shows up but when I write doesn't write on the fields and I cannot use the auto-complite function.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Game never loads

    When I launch the game it sits forever on the load screen and never goes to the menu

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Historic brawl

    Hey fellow Mtg arena players!

    Have yall also had the problem that U cannot seem to challenge a friend in Historic brawl mode for some dump reason? I've tried multiple times with my friend and it never works. It only allows every other deck except any brawl decks :/

    Pls comment and vote if U have the same problem.

    H, Burblekosk

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Computert

    What are reccomded laptops to run arena. My budget is $600
    Max. What are your suggestions?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Game doesn't prevent my phone from going to sleep

    On OnePlus 6, especially on the menu, if I don't do something for x seconds, my phone will go to sleep. And when going out of sleep the screen is black and I have to press back until the loading screen happens

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. How HORRIBLE is NOW to find a game mode with the New Re-design... I want to play limited, but I need to click on each Event, 1 by one: ****!

    How HORRIBLE is NOW to find a game mode with the New visual Re-desigNEd shiet... It SUCKS! I want to play ARENA Unlimited, but I need to click on each Event, 1 by one: *! I stopped playing for 2 months... as I got bored with the "new *** interface"... I'm glad I decided not to spend more
    real money on another online game...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. in the card selection screen of the draft some cards no longer avaible for selection after draging

    whenever i drag some of the cards, in the card selection screen of the draft, the dragged card is no longer avaible for selection after i release it. This hapenned to me twice, in 2 diferent draft tables.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. MTGA Discord server appears to be initiated by Russian foreign intelligence

    MTGA Discord server appears to be initiated by Russian foreign intelligence

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Fullscreen not available for Mac users

    MacBook Air M1 2020 and the game does not play in full screen mode. Please fix this

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Star up bug

    This screen i sebe on start up. Click to Ok send me to Google play, but there is only two posibilities... Play on instalace. No instalation od update. Thanks!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Received rare card from a different set for level 90 Crimson Vow Mythic mastery reward

    When I obtained level 90 mastery for the Crimson Vow mastery pass, instead of receiving a mythic Crimson Vow card I received a rare from Zendikar - Akiri, Fearless Voyager.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Cannot accurately select cards to discard with many cards in hand

    I had about 15-20 cards in hand and cast the second ability of you find the villains lair (draw two, discard two). While being asked to discard two cards, the input was inaccurate to the point of being unusable. I eventually settled to discard two random cards because I couldn't even get the counter at two cards, often having selected three or four cards by accident.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Options menu display

    Spontaneous missing text on options menu.

    Generally triggered after attempt to change something in the menu.
    Also triggered when accessing while window auto minimizes (a different bug) every time the screen loads to new content.

    MacOS Monterey

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Options menu display

    Spontaneous missing text on options menu.

    Generally triggered after attempt to change something in the menu.
    Also triggered when accessing while window auto minimizes (a different bug) every time the screen loads to new content.

    MacOS Monterey

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Missing daily win rewards

    1. Steps to the bug: Played a game against Sparky to test a deck. After I won and returned to the main screen, my daily win rewards were missing. They were not complete before playing against the bot.
    2. Platform used: I am using PC
    3. Experienced result: I am able to access all features except for rewards, and am unable to receive rewards even after winning matches against real players.
    4. Expected result: I should be able to get the daily win rewards I have not completed.
    5. Attached is a screenshot
    6. I have not found a workaround. Thank you all, Strixhaven is a…
    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Outdated client version

    I’m not sure I’m reporting my problem properly and am unsure if this counts as a bug, bet everything i look up keeps leading me here so hoping this is the right path.

    Anyways, So I play on iOS (currently up to date on latest iOS) and i have been trying to launch MTG ARENA for two days now since the new patches and when I launch the ap I get the message: ‘outdated client version. An update is required for compatibility. Please visit your App Store to the latest MTG arena app and log in again.’ With it i…

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. can't sacrifice treasure

    Cannot sacrifice treasure tokens, etc in order to trigger Marionette Master unless I have something to spend mana on.

    28 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Can't get MTG Arena to load

    When trying to load the game on my PC using windows 10, the loading screen gets to "Initializing Localization Database". Then it takes me to the login screen. I enter my password and hit "enter". Afterwards it gets to "Initializing Localization Database" again and keeps repeating no matter how many times I enter my password in correctly. I have included a screen shot showing how far it gets before asking me to log in again. If you have any other questions; please contact me. Thank You

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Daily Progress is lagging behind by 1

    Since the last update, the Daily Progress spinner lags behind by 1. If you close the game and restart, the Daily Progress then shows the correct number of wins.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base