MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1745 results found
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Carregamento infinito
Quando inicio o jogo fica no carregamento infinito com "Verificando partidas ativas" não conseguindo jogar.
4 votes -
Which event is being disrupted?
After the recent update that enabled an Inbox, one of my messages said that an upcoming event would be disrupted.
The problem is, there's no mention of which event or of which type it was!
I don't know if it was a Traditional Standard or Premier Draft or what have you.
Basically, this message means nothing except that I should be concerned about joining any events at all.
Please proofread your messages before sending them out to the general public, this is really sloppy (coming from a software dev, and we're notoriously sloppy, lol)
1 vote -
2 different timeout errors
I had just won a match in the arena cube when I got booted from the game. When I tried to re-launch i got an error message: "Failed to deserialize in response to message". I tried again and again and got multiple "authentification failed for [username] reason: timeout" messages. I just donwloaded the most recent update. After mutiple timeout error messages I re-launch from a clean boot, and uninstalled and re-installed the game- same result.
3 votes -
Codex of the Multiverse > MTG Arena > Home > The Play Blade
Quality review <<
In the Codex, Topic " The Play Blade" the final sentence is cut off.
"While the Pay Blade isn't the only way to jump into a game, it's certainly one of the easiest and quickest ways. So what "
I feel like there's more to this sentence.
1 vote -
Atraxa Sleeve cursor bug
Atraxa Sleeve cursor bug. Mastery Pass n 70
Placed the cursor on the sleeve it starts to flashing, it seems to be an audiovisual bug. I did a video of this bug but It won't let me post mp4 files
1 vote -
Visual bug in mastery pass
A visual bug involving the Atraxa's premier sleeve that continues to pop on and off in just milliseconds I think.
1 vote -
launcher redownloading before opening app
MTG Launcher keeps redownloading before it opens the app. I have deleted and restarted it, but nothing seems to stop this from occurring, it is like I am downloading it for the first time. It is starting to become annoying.
1 vote -
MTG Arena Update
The last two updates have failed requiring a full uninstall / reinstall process.
Can you provide guidance on what is causing the issue?
1 vote -
Closing out the game after 1st win "1/2" giving bonus card when loading back in
I thought this was a fluke and possibly from the duel series and getting wins for the daily but I was capped on wins when I was doing the midweek magic : phantom sealed, so after my 1st win to test it, I closed out the game, load back up, select it again from new, and when I enter im 1/2 and I get another card loaded in, for free. It did this for the duel series and phantom sealed, im not sure if its doing it for other events. But to reproduce, get 1st win in either event, close…
1 vote -
This forum is horrible
This forum/site is virtually unusable. Can you consider migrating to a new solution? It is extremely annoying to have to scroll through 15 pages of attachments from users when browsing posts
2 votes -
404 error
Both the "Terms & Conditions" and "Drop Rates" links under Options > Account result in a 404 error. At least the former seems like it would be important...
2 votes -
2 votes
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ONE Mastery Pass - Atraxa Sleeve prize audiovisual bugs
Hello, I am experiencing a couple of bugs with level 70 of the current mastery pass on PC: (version 2023.24.30.4474.991042)
If you make the Atraxa sleeve shown in it start its animation, then move the cursor away before the animation ends its SFX (a gust of wind) lingers on for quite a while when navigating the UI, repeating the process resets the SFX. This can happen from both the main menu and the mastery pass menu.
Since I'd say 2 updates ago trying to display level 70 through the mastery pass menu makes it flicker instead of showing up properly,…
1 vote -
1 vote
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Consistent crash when my pet would be displayed
My game crashes on any screen that my pet would be displayed. This includes: when entering a match, when clicking the "more details" panel in deck building, and when clicking "Pets" on the profile screen.
Other pets haven't caused me to crash so far. The pet I'm currently using (IIRC since I can't check without crashing) is the baldurs gate gold dragon.
The crash happens consistently every time the pet would appear on-screen, including every time a match starts. Relaunching the game causes me to re-enter the match with default cosmetics, allowing me to complete the match. I can't change…
1 vote -
Sideboard Option Missing
BUG Unable to access Side Board does not show up as a option.
1 vote -
Packs Icon shows that I have packs to open, but I only have my Pre-order items that I can't use yet
The top menu Icon for "Packs"shows that I have packs to open, however in truthm only have my Pre-order items that I can't use yet. This seems to be a bug as there is now no way to tell now (from that icon) when I have packs/items I can open, and/or packs/items I can't.
3 votes -
Epic Games
MAJOR SECURITY FLAW with epic games auto logging into magic accounts.
If you change your Arena account password it won't disconnect with your epic games account. You can still auto log in through an epic games account.
If someone gets hold of your Arena login and logs into their epic games launcher just once then it doesn't matter how many times you change your password they will have access to your Arena going through the epic games launcher. There is no easy way to mange epic games account links.1 vote -
Riveteers charm somehow nullified Paths of peril
Riveteers charm was played as a response to boardwipe (path of peril). Second option on card was selected. This somehow caused Paths of Peril to take no effect. Only 2 creature tokens on battlefield and no other effects in play. Caused me to lose the game when opponent attacked with those creatures next turn
1 vote -
Elemental pets
The pets elemental pets from Zendikar appeared to be bugged. I can change to the water elemental in game just fine. However I cannot select the elemental in the select pet screen. I recall that I had the elemental as I can change to it on the game. It would be nice to be able to select the elemental or at least be aware that I do not have it. Hence I should not be able to select it. Thanks.
1 vote
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