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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1618 results found

  1. The link from the application to Latest Decklists is incorrect

    The Arena Home screen has a prominent banner that cycles through article links. One of them is to "Latest Decklists". However, when you click that you end up on a web page where the newest decks were uploaded on November 21st. Please link to "Latest" decks instead.

    Current link: https://magic.gg/decklists

    2 votes

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  2. Game doesn't launch

    Game doesn't launch on Android 12 after update.

    According to support the only fix is to uninstall and reinstall. 3gb of data and 4 hours later it works.

    2 votes

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  3. Pack bug

    Pack opening bug: pack art changes to different set- the. Many of the cards are errors (error cards not in inventory after opening). I have a video of the packs changing their art if it would be helpful. Happened six times in a row.

    2 votes

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  4. доступ запрещен

    Здравствуйте! После сегодняшнего обновления я не могу зайти в игру, пишет "Для осуществления этого действия у вас неподходящая роль. доступ запрещён - у вас нет разрешения на подключение".
    Скриншот прилагаю.
    Как будто меня забанили, но непонятно за что. Письма на почту не приходило. Помогите пожалуйста восстановить доступ.
    Спасибо.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  5. ログインできない

    更新してログインしようとしたら何度入ろうとしてもこの表示で入れないです。
    対応お願いします

    2 votes

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  6. graphics

    My screen for deck building and sidebaording randomly loses all colors for cards, and only shows text or nothing at all in the right panel where I the sideboard and deck description are. Makes it very challenging to sideboard during best of three matches or build or change a new deck.

    Exiting the game, and restarting it seems to fix it. Is very disruptive during best of three though. I can't read some of the cards in the deck, and that makes sideboarding very challenging

    2 votes

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  7. Signed out on phone

    Please fix the app signing me out on mobile on every update. I use a long complicated password and only play occasionally mobile, and every single time I boot it up to play I have to type that password in.

    1 vote

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  8. crash

    Arena frequently crashes.
    * PC system - Exceeds requirements
    *Have uninstalled, removed all files with Revo and reinstalled
    *On program restart - Avatar changes
    * Application is more unstable since the last release.
    * Game play is interrupted and requires system restart.
    * Game play after match is complete frequently results in a black screen for the Arena. - running in windowed mode. (not full screen)
    Would like to know how to enable logging for y'all to view.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. Dates of set release always wrong

    Says ONE Came out December 1 which is clearly wrong. Come on.

    1 vote

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  10. Audio still a huge problem

    How has it been this long and you still haven't fixed your horrible audio problems on an app? Clash of Clans has better audio options than you. I will spell it out for you one more time:
    1 Let me play audio from another source while still being able to hear game audio
    2 Let me play the audio from my phone or iPad, to smart speakers.

    It isn't brain surgery. I have no earthly idea why you have restricted these features from your app in the first place, I can only imagine what kinda dumb old man at your…

    2 votes

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  11. Remove creatures switching positions on declaring blocks, causes issues with combat tricks

    On a few occasions I have accidently targeted the wrong creature with a combat trick because they have moved positions on the board. I understand that this can be helpful on large boards with a lot of creatures, but it should not happen when there are only one or two creatures on the board, as it leads to frequent mis-clicks.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Show playset set completion at all times on the profile, not just after achieving singleton set completion

    Currently, if you want to see your overall set completion before you've finished collecting a single copy of every card in a set, you need to use 3rd party deck tracking apps. This information could be easily shown on the profile as the gold progress bar overlaid on top of the blue one. They would not obstruct one another.

    1 vote

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  13. CONEXÃO COM O SERVIDOR

    Toda vez que executo o Jogo da esse erro aí.

    E estar tudo ok com meu PC e tudo estar Atualizado, como corrigir isto?

    3 votes

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  14. Product Suggestion

    Very simple suggestion. People pay and play a lot to get new sleeves, but actually when you´re in game one can barely see the other players sleeve. I would enjoy having larger deck pile and hand art as to really show off my sleeve to the opponent.

    Love arena and keep up the good work

    1 vote

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  15. lack of text and some graphical elements since ONE launch

    sine the ONE launch I can't read the full text of any of my cards. game is unplayable.

    1 vote

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  16. Bug barre de recherche cartes MTG Arena

    1 entrer un mot pour chercher une carte ou un nom de carte
    2 appuyez sur entrée
    3 Le jeu freeze et ne répond plus.

    2 votes

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  17. Sleeve missing, other old problems.

    hi, as per the file, the bro sleeve, purchased with the mastery, is missing: as a network system administrator, I think the pointer to the file in the database is missing.
    Also, almost every time you open a booster pack, you don't see cards below 4 in your summary, so you don't know when you have a boost in your collection.
    Thank you for your work and rewards related to client issues.

    1 vote

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  18. Music still pausing after 2023.23.00

    In the patch notes it claims it solved the auto pause bug with background music apps and such but it still just auto pauses my music apps. This really suck tbh. My only work around is it won’t pause Picture in Picture streaming apps such as Hulu Netflix etc but I want my music back when I’m playing 🙃

    1 vote

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  19. Ork Secret Lair Sleeve "Aggrevated Assault" only showing black, no picture

    I purchased the Warrhammer 40k Ork Secret Lair and received a digital code for MTGA for 4 sleeves based on the Secret Lair Art. Each sleeve is visible EXCEPT for the Aggrevated Assault art, which displays a solid black sleeve. I submitted this soon after the Secret Lair displayed the code and was told to wait "post update" -- two updates and a set release later and it is STILL solid black.

    1 vote

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  20. some hud features not showing

    After the update of phyrexia all will be one some graphic icons ,for example the coin icons and the background of the menu (when you press escape button) ,they dont show up .

    1 vote

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