Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


1603 results found

  1. Quest wont reset

    Has anyone found a fix for the third quest not resetting?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Cards Lacks Name

    Cards lacks name, type, power and toughness.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Visual Bug after Draft

    After I completed a Brothers' War Alchemy Draft I looked at the select game mode menus and noticed a visual bug that was occurring with the symbols at the top of the UI.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Restarting during updates (windows)

    I have just finished getting my update done on PC.
    It took me restarting the client approximately 20 times and downloading about 50-100Mb at a time before the client restarts itself.
    Each time I restart I have to wait 3-4min for the client to complete "gathering local files." It then starts the download, goes for a short while. Then decides it is finished and tries to launch.
    Extremely frustrating, perhaps related to remaining connected to a busy server?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Torens card frame misalignment

    Please fix the visual error with this card frame of Torens, Fist of the Angels. The white stripe across the top of the art is clearly out of place. Kinda bummed I spent gold on it now

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. network error

    Since today, whenever I want to play I just receive a network error.

    This is really annoying. Fix this buggy game!

    41 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Opening boosters

    Opening the booster packs from BRO, cards with powerstone token goes off screen
    Platform: PC

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Broken graphics

    The 'right' and 'left' buttons on the main screen are broken and look like random noise. I think the screen dots below the main graphic are wrong as well. It just started today (12/14/2022).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Graphics Settings Not Saving

    I am playing MTG Arena on PC (Windows 10). I have consistently been experiencing issues where MTG Arena will not save the selected display resolution size. My display has a default resolution of 2560x1440px, however I am trying to run MTG Arena in Fullscreen 1600x900px to be easier on my computer. When I apply the setting to go to 1600x900px, the game eventually (usually within minutes, while in matches or adjusting decks or doing anything) reverts to 2560x1440px, despite me not adjusting this setting. I was wondering if there is any way to fix this issue?

    My system is a…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Adam Paquette planet lands have white border instead of black one In-Game

    I recently bnught the Adam Paquette planets lands, I think they look very beautiful and unique but I noticed a bug.
    When I bought them the bottom border was shown as black and in my collection too, but when I'm in game that border is white, which looks a bit ugly imo. I've taken two screenshots, this is the case for all 5 colors lands.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Size card error

    When I open an booster some dual card are cutted from screen, do not show the entire text...

    see in attachements..

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Apple password suggested fill kicks me off the app now

    Since the latest update 13 December 2022, clicking the ‘passwords’ suggestion to access my password fault and choose the correct password on my iPhone results in the screen going blank and then kicking me off the app. This never used to be a problem and I can still go copy the password first and then paste it into the app but it’s annoying.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Card text box reading "ability #xxxxxx" and artwork is fblthp greyed out

    The midweek magic decks were also nameless with a greyed out fblthp

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Game client does not close on exit.

    When I close the game, it freezes and I need to shut it by force through right click - Close window. Otherwise it gets stuck forever. Happened every day since last week.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Decklist

    The latest Decklist link on the main page does not currently work on iOS. When you click, nothing happens

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Black screen mobile (iOS)

    I literally just figured out the problem. I was looking at other peoples tickets and seeing if they had the same problem as I do. I saw one guy had the same exact problem as I did… he submitted a “screen recording” of his iPhone and I noticed his phone was “in Thai language.” This was an odd coincidence, so I thought maybe this is “our” problem… I changed my phones language to “English” and low and behold - it worked! After a long year without Magic on my phone. The problem is your app won’t work if we have…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Bug/Product Suggestion Title

    1.   1.)Open "Magic" application
      
         2.)After finishing loading thee application the UI has an unknown symbol on the 
          top right next to the gear/cog symbol.
      
        3.)Android has no simple method for users to input distributed codes.
      
    2.   Note which platform you’re using (PC, Mac, Android, or iOS)
        (See above notes)
      
    3.   Unknown "actual" result(s).
        Experiencing extremely difficult technical difficulties
      
    4.   Expected results of this feature is to mimic the simplicity and program that is used 
         on PC.
      
         Expected to have code entry on mobile since it has already been implemented on 
         PC.
      
    5.   See attachment
      
    6.   May you please inform me how to better address these bugs
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Incorrect rules on Winged Words casting cost

    Winged Words casting cost not reduced while Ledger Shredder is on the table.
    Explorer BO1
    PC. Windows 10.
    Happening since last week. Before always worked fine.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Défi de couleur, erreure réseau

    Bonjour, je ne peux pas faire le dernier défi de chaque couleur car le jeu m'affiche erreur réseau. Alors que je suis connectée. Je ne peux donc pas débloquer les decks des défis de couleur et les autres mode de jeu. Merci de régler le problème. Je suis sur PC

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base