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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1924 results found

  1. Audio non-existent on iOS

    I recently purchased a new iPhone 14 and decided to finally give the iOS version of the game a try. After downloading the game, signing on, and then downloading a 2+ GB update to get the game up and running, there’s no audio…which I assume there is supposed to be. Not sure what to do other than reinstalling and hoping for the best?

    3 votes

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  2. Blocker order did not update based on opponent choice

    I double blocked with creatures A and B. Opponent ordered blockers; it appeared to be ordered A then B. I cast a trick on A, only after which the visible order switched to B then A, which is apparently the order the opponent chose, so I lost B for no benefit.

    Android client.

    1 vote

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  3. MTGA crashes very often

    Since the update, MTGA on my IPad shuts down very often. And now this morning I can't even use the deck creation tools, on particular the research function.
    And since few days I can not play on IPad, the soft is very unstable.

    1 vote

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  4. Phyrexian language full-art basic lands are cropped off-center

    The most recent update changed how the Phyrexian language full-art basic lands look on the battlefield: their images are now cropped off-center, which makes them appear asymmetrical (and different than when I acquired them).

    1 vote

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  5. Covert Cutpurse not funtioning

    I was playing the Sneak Squad deck.
    Several things were wrong in this match but I only captured this one. I purposely let my creature die to put the hurt on their creature, then tried to play Covert Cutpurse. It should have destroyed the other creature which was a 5/1 after the damage but instead it did not. Covert Cutpurse was transformed. I took a screenshot ot the board afterward. a turn or two before that I played Psychic Pickpocket. It did connive but did not return anything to the owners hand, it did not even offer to. I resigned…

    1 vote

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  6. client

    I queued up for a draft match, but must have found a match as I exited the queue. I made deck changes and queued up, did not reconnect to the previous game. I won my game but lost the draft losing me gems

    1 vote

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  7. Thassa no longer in art of showcase Thassa, Deep-Dwelling

    Thassa, Deep-Dwelling showcase art is showing up only as the starfield, without Thassa actually in the art.

    1 vote

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  8. Guildpact paragon

    Could not interact with the opponents guildpact paragon.

    1 vote

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  9. arena draft bug

    This is the second time I am reporting this bug. My arena draft gets stuck in the loading part and i can't rejoin it.

    1 vote

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  10. Game freezing when I preform almost any action

    I have been having this problem for the past 4 days. Every time I open the client and click into a tab of the game that requires it to connect to the server, my game freezes. The game stops working on the store tab, the packs tab, and when entering an event. It just freezes on the "waiting for server" wheel. I haven't seen anyone else posting this issue anywhere and am completely lost on how to solve it. Any assistance would be amazing.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  11. Daily rewards for mastery not being credited

    I've met the requirements for the daily rewards for the mastery like 12 times now, and I haven't gotten credited for any of the progress I've made...

    1 vote

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  12. Wild card count not increasing after open packs

    Opened the last pack for the free wild card for a mythic then later today for a rare and did not receive them. checked before opening and after. Amount of wildcards on my account remained the same.

    1 vote

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  13. loging

    I have a problem both on my PC and on my phone. The problem is that when I log in, it loads as if it were in an active game and never logs in. I have to log out and log in with my email and password again to be able to log in. to the log but always the automatic start of the session I have it bugged and I have already uninstalled and installed several times

    1 vote

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  14. ONE Mastery Pass

    The mastery pass for ONE is still on my screen and shows that I have 4 mastery pass tokens when I have 30/30 spots filled.

    1 vote

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  15. multiverse

    Multiverse Legends skins should be available to cards in Standard.

    1 vote

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  16. pantalla negra

    al iniciar arena despues de que carga los assets y demas elementos la pantalla se queda negra pero si se ve el cursor y no es la conexion a internet y ayer todavia podia jugar normalmente

    1 vote

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  17. Card Search

    I play MTGA on PC. I wanted to share a small bug that I found. When I search for the card "Vito, Thorn of the Dusk Rose" as "Vito" it does not appear on my cards collection. But when I search for it as "thorn" it does appear.

    2 votes

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  18. Stuck at black screen after restarting arena after game freeze

    Steps to reproduce: Close the arena app after a game freeze in the middle of a match. Start the app again, at this point the game automatically rejoins the match. Complete the match by winning or loosing. You see a spinner and get stuck at a black screen. This hasn’t always been the case, one or two updates ago I had several game freezes but never ended up at a black screen.
    Platform: iOS
    Expected result: End up in the game lobby

    5 votes

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  19. Booster missing

    Erreur du serveur lors de l'ouverture (19.04.2023, 00:45) du 1er booster obtenu en récompense du passe de maitrise, du coup, rien..... booster perdu, pouvez-vous y remédier?
    Merci!
    (Pas de screenshot possible)

    1 vote

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  20. Wrong set symbol for old cards ('Machine update)

    Some of the 'multiverse legends' cards that gained new art in 'Machine have incorrectly applied the new Machine set symbol to the old cards in the collection. This makes it very confusing. Does not affect all of them, or maybe it only affects them once you own the new version. Compare Atris to Kenrith.

    Atris should have the symbol for Theros Beyond Death.

    Additionally it would just be great if those set symbols can be hovered, or there's a info popup (like for abilities) telling us which set the symbol belongs to.

    1 vote

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