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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1757 results found

  1. Deck Builder: Advanced Search Terms Examples section still uses "cmc"

    One example in the Advanced Search Features section:
    "Let's make a Mono-Red Burn deck!" still show the filter "cmc" when it should show "mv" as per the change from "Converted Mana Cost" to "Mana Value".

    Current:
    "c=R cmc<4 o:"damage to any target"

    Fix:
    "c=R mv<4 o:"damage to any target"

    1 vote

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  2. Bug

    After spending the first ord in the mastery tree i cannot pick a second one.
    It gets stuck on suggest pick.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Authentication Failed after Waiting for the Server

    I tried all the procedures indicated by the official website of Wizards M.A. I also tried community help and nothing worked. I keep getting "Authentication Failed after Waiting for the Server" on every attempt. This strangely happened after my last game, when when I tried to execute a definitive move and defeat my opponent the game crashed and I had to restart. These situations occur at least once when I go to play and only in ranked games.

    1 vote

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  4. Anointed Peacekeeper Making Deck Unplayable

    Every time I play Anointed Peacekeeper my client crashes, I climbed to mythic last season using mono white with Anointed Peacekeeper and now I can't play the deck because the card crashes my client without fail.

    Verified files already,
    All drivers up to date,
    Intel i5-8400
    GTX 1070 Ti
    16 gb DDR4 RAM

    3 votes

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  5. colors not being represented correctly on deckbuiler UI

    This bug occurred after entering the qualifier play-in and stayed after. not sure what caused it, but I can't necessarily spend more gems to see if I can recreate the issue.

    1 vote

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  6. Missing Avatars

    I’m missing some avatars on my account. I purchased the last mastery passes since Midnight Hunt. I seem to be missing the avatars from all the mastery passes

    2 votes

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  7. 5 votes

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  8. Cannot "done" out of sideboard (Bo3 Standard)

    I got stuck in the sideboard and the "done" button would not exit me.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  9. kozydan land shows wrong rarity

    Kozydan plain now shows uncommon and not rare

    1 vote

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  10. ログインできない。

    アップデート後、サインインしてもログインできない。
    少し前には別のエラーメッセージでログインできない事象も頻発しており、まともにプレイできないことがあまりに多すぎる。

    2 votes

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  11. Opening Pack Causes Crash

    While opening a single brothers war pack, I clicked the 'wildcards' icon which then resulted in the application to freeze, unresponsive. Android OS. Unable to determine if cards were added to my connection.

    2 votes

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  12. NEED HELP --> GAME DOES NOT START

    Super fun this one.

    After Phyrexia: All will be one update. My game doesn't get into the menu anymore. It updated, then in the loading screen is said:

    "Looking for active matches"

    And it stays there. No matter how long I wait. I have uninstalled, cleaned registry and removed all files related to the game. Re-install, DL 7gig into the same problem. Over and over and over. It has been 2 or 3 weeks now. I lost count.

    I have contacted wizards, obviously, and all "solutions" they offered did not work. It ended in: Maybe you should post it into…

    1 vote

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  13. Links in Mail get redirected to general landing page

    Each time i click on a link in my in-game mailbox i get redirected to the general magic-landing page, not to the intended link-destination. To get to the arena announcements i have to open the link in an incognito browser. Seems like some kind of mismatch caused by me being located in germany but playing mtga in english.

    1 vote

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  14. Repeated animation and voiceline

    Hello, I started playing MTG recently and ever since I completed the Color Event, where I got green/red pack and Sparky appeared on the screen describing what I just got, this animation is replayed after every game I play and get back to Home screen. I just see the Sparky animation happening with voice line, not sure if the text bubbles are appearing too, I learned to filter it out :D.

    1 vote

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  15. Memory overflow error/incorrect damage value - devilish valet + rabble rousing

    When playing with devilish valet and rabble rousing possible to get 2^49 +power. Seems the calculation is maxed at 2^31.

    When hitting opponent with that much it often is a positive life value. Suspect it is a display issue vs actual overflow error, because i still win the match.

    1 vote

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  16. card styles brought to hand from "outside the game" are not brought in properly

    I had a card in my sideboard that I brought into the game using Grizzled Huntmaster. The card in the sideboard was Elesh Norn, Mother of Machines, and the card was a style.

    When the card appears in my hand, it does not display the style.

    The first picture shows my selection of the card from the sideboard.
    The second picture shows my hand after it was delivered to hand.

    1 vote

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  17. Card display during pack opening

    While opening packs, cards which have other parts (create tokens, have spell books) are displayed slightly cutoff when viewing the details. I am playing on a Windows 10 device.

    2 votes

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  18. unstall

    After the update don't install
    I unastalled MTGA and i can't install it again

    1 vote

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  19. Opponent casts Kaito, appears in battle field as Vanishing Verse

    Have it so that when a player casts Kaito it doesn’t appear as Vanishing Verse, and that players be able to interact with it to read it, and understand why he can’t be attacked or targeted with spells

    1 vote

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  20. Display Bug

    Display bug when you got a card from dailies!

    2 votes

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