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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1557 results found

  1. CANNOT MUTE PET

    THE MUTE BUTTON DOESN'T WORK ON MUTING THE PET ANYMORE

    IT WORKED BEFORE THE THURSDAY UPDATE

    SECOND TIME YOU BROKE IT THIS YEAR

    13 votes

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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  2. Frequent Mac crashes

    Mac client won't stop crashing. Happens everyday

    32 votes

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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Crazy idea, but, how about the feedback section actually letting you give feedback.

    As above. Instead of an endless loop of use to no one, how about letting the feedback form actually exist. Seems like it's in exile like the shuffler is.

    10 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  4. automatic disconnect from server, won't reconnect--can't log in at all

    beginning today,
    1) open the client and
    2) it gives the "Connection Lost - You have lost your connection to the server" message;
    3) selecting Reconnect just gives the above error message
    4) selecting Log Out and then logging back in returns client to Connection Lost loop
    5) find another game to play, later WOTC

    25 votes

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    8 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Unreadable card for all cards

    Card text, except for (some?) keywords, is replaced with square boxes. Same for gold/gem count. Android/OnePlus 8 Pro. I've reinstalled, verified, updated with no change, and it's been like this since the last major patch.

    4 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  6. Copying Starnheim Unleashed (Foretold)

    Hello, I recently played a match where I cast the card Dual Strike (Foretold) followed by Starnheim Unleashed (Foretold). While casting Starnheim Unleashed, I cast it with X being 2. The copy of Starnheim Unleashed placed only 1 token on to the battlefield, and the original spell placed 2 tokens. According to the rules (706.10) any value of X should have been copied as well. This should have resulted in me recieving 4 angel tokens in total (2 in the first spell, 2 in the second) I know that copying X values in the past has caused issued, but this…

    7 votes

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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  7. koma cannot activate

    Cannot activate Koma's ability at flash ??? dunno why.

    Serpent on board, but still unable to activate

    8 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 3 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Cancel button failed

    I pressed the cancel button as I was in queue for a traditional draft match, the game returned me to the "home" screen and I went to move some laundry over and do some other quick chores. When I returned and went to play my next match I was put directly into a match in which I had already burned all of my timeouts and was about to concede to inactivity. Apparently the queue was never actually canceled despite returning me to the home screen. This put me at a large disadvantage in that game and the match as a…

    3 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Issue viewing Season Rewards

    On the mobile Android app, I cannot see the season reward tiers by clicking on the season I'm joined. I can click on a season I'm not joined and then once it opens up toggle to the constructed season, but it should show the rewards regardless of what you click.

    3 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Timing didn t work

    Please find herewith 2 screens of a battle situ 5 minutes of différence Andy ou will se that timing didn t work. Thé opposent didn t play for several minutes without aany timing beginning

    2 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  12. Friends missing on friends list

    Friends on my friends list disappeared about 2 weeks ago. They can see me but I can’t see them

    4 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  13. CANT LOG

    it keep giving me problem to connect ... never the same.. once is cant connect to server, cant connect to this account, cant authentify that is my account, failed login, no data... etc etc.

    6 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 5 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Peer into Abyss, card Display is broken.

    Peer into the abyss gives an impossible asinine display when I have 100 cards in my hand (I have a larger deck). It is impossible to click on the cards. They need to be dealt with differently when you're talking about so many cards.

    The interface is impossible and asinine so far as I'm concerned. Peer into Abyss would otherwise be useful but with the current interface, it's a fool's errand to discard the correct cards and save the others. It's impossible and a waste of both players time when you're talking about a large deck; even otherwise is hard…

    15 votes

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    9 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  16. Orb of Dragonkind colors move

    Orb of Dragonkind will shuffle the colors after you pick the first one, if you're manually selecting them. When you click the orb and select to choose two colors, and after you select the first color, it will rotate and move where all the colors are on the wheel. This makes it extremely easy for the user to select the wrong color, either by quickly clicking the color they want twice and it changing to a different color under their cursor after the first selection, or what happened to me, where I was manually going to select red and blue…

    2 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  17. Friendlist is always offline

    I am constantly offline, I am unable to receive notifications from friends and can't see any of my friends online and all I can do is issue direct challenges to my friends

    3 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  18. Friends list is black

    My friend's list has been blank for 3-4 weeks. I can't see my friends that are online or offline. Also, I can't select offline. I can choose to be Busy though

    2 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  19. BRAWL DECKS IN ARENA STANDARD AND NOT BRAWL WHEN FRIEND CHALLENGES. PC.

    PC ARENA: WHEN YOU SELECT A FRIEND TO CHALLENGE, AND SET IT TO A BRAWL GAME, THE DECK SELECTION IS -STANDARD- FORMAT AND NOT -BRAWL- FORMAT. I DO NOT PLAY STANDARD, SO THIS RUINS THE ALREADY DECK-RIGGED EXPERIENCE. SIDENOTE: SEEMS A BIT SUSPECT WHEN YOU PLAY AGAINST THE SAME PERSON TWICE IN A ROW EVERY DAY WITH THREE PEOPLE "RANDOMLY". FIX THIS. PLAYING WITH REAL PEOPLE IS BETTER THAN THE BOTS YOU MAKE US PLAY WITH.

    17 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  20. No rank gain

    i won twice in a row (two different players) BO3 only 1 game played each because opponents scouped after game1. however i didnt rank up n am still stuck at the bottom or silver 3 please fix

    17 votes

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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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