MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1936 results found
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Dog Pet from M21 not working properly
I'm playing from a windows 11 PC.
No matter which of the dog styles I choose in each of my different decks, they all default to the wolf when the match starts.
Please, take a look into this as it is my favorite pet.
Thanks in advance.3 votes -
Unable to login
- Steps : I run the app on my IPhone. The loading screen start and then a message is displayed and can’t connect to the game.
- I am currently playing on IPhone.
- I can’t connect to the game or play.
- I want to be able to connect and play.
- I added screenshots Ps: I tried almost any way possible to work around this and nothing seem to work
1 vote -
Unable to log in
Currently unable to log in to MTG Arena. It gives me the pictured error when I try.
1 vote -
iPad/iOS Login Experience Could be Better
The iPad and iOS login experience isn’t great. The keyboard covers the username and password fields and I also have to open up my password manager and search out my wizards.com password—it isn’t automatically suggested. Maybe FaceID/TouchID could be an option as well.
2 votes -
Usernames and Keywords
No Usernames or Keywords are appearing since DMU Alchemy update
2 votes -
Login issues after update
Authentication failure after update
1 vote -
Login error
I was drafting then it had the network error. I turned arena off and when i tried to log back on I keep getting authentication error when I try to login
1 vote -
connectivity
Hi,
I have good internet but the game suddenly lost connectivity. I was waiting more than a minute to find another player to play a draft match, but it was taking that long that I restarted the game. When I finally got back in, I had an extra game lost on the draft which I even didn't enter. Could it be possible remove that lost from the draft?
Kind regards,
Kvaathe.1 vote -
Mac lag/slowness/crash in the latest update
All my Macs (more noticeable in Macbooks) started lagging as ****. Frame rate goes to 1 then crashes. This is a recurring problem that appeared this year and comes and goes between patches. Please fix it for good. The game is unplayable this way. Previous 2022 everything worked great. Even last patch was ok (still. not an amazing performance, but playable).
Now I just want to not play it anymore.2 votes -
Einen Abspann in den Optionen hinzufügen (This is german language)
Einen Abspann mit allen die am Spiel mitgewirkt haben in den Optionen einfügen. (This is german language)
1 vote -
Format change
Between Matches the game switches formats without me choosing. And I unwillingly play alchemy without choosing to.
1 vote -
Settings buttons are slow, exiting the game crashes the app
I would recommend using an error and performance monitoring tool like Sentry.io
Using this tool you can identify these issues and resolve them quickly.1 vote -
1 vote
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Failure to maintain server connection for starters.
So. You fix "loading initial scene" followed by connection failure. Followed by repeated failure to connectcto server. Two updates. Zero ability to play on a device claimed to be supported. Customer support directed me to use the FAQ and follow the suggested actions. After my initial email stated I had done so before filing a bug report.
1 vote -
Data Log Files Exceeding Upper Limit to Successfully Log Compliant
Data Log Files Exceeding Upper Limit to Successfully Log Compliant. When I try to upload a Data Log file to register a complaint against a player who is roping then if I've been playing for several hours or days the Data Log File can exceed 200,000KB. I've concluded that about 40,000KB is the uppermost data that can be uploaded to the complaint register. My issue is why does WotC require all the data for every game since I commenced playing that day. If I do not turn my PC off for several days then the data file is huge. Doesn't…
1 vote -
Unable to sign in to my account on Firefox
When trying to sign in to my account using Firefox to report another issue, I am unable to sign in, the screen where you enter your username and password says "Unexpected error. Please try again." The page functions correctly using Chrome.
3 votes -
BUG- Life count , card abilities and power/defense missing
experiencing this as a recurring problem over the last few weeks making the game unplayable
1 vote -
Two musics playing simultaneously
It happens to me two or three times, last time after a "match nul" (draw game ?): when entering the next match the music of the previous arena is displayed simultaneously with the new one ...
Platform : PC win111 vote -
Missing UI images/elements after completing event
Finished a traditional draft on mobile (Nokia xr20) and encountered missing UI elements in the menus, leaving white blocks in their place. Restarting resolved the issue.
1 vote -
Issue with the reminder text for the creature extraction specialist returns
When extraction specialist returns a creature from the graveyard to play, the reminder when you inspect the returned creature is vague/worded wrong. In my example, it returned an attended socialite and the reminder on the socialite reads "when attended socialite enters the battlefield, return target creature card with 2 mana or less from your graveyard to the battlefield. That creature can't attack for as long as you control attended socialite" and then below it says extraction specialist, attributing that effect to it. It should say extraction specialist in both cases where it says attended socialite.
5 votes
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