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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1401 results found

  1. visual bug in french

    There is a visual bug with the way the Bo1/Bo3 option is displayed in french.

    5 votes

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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Impulse cannot let you stack cards on the bottom of library.

    When playing Impulse, after choosing one card, the rest of them are put to the bottom of library randomly - i.e. player do not have chance to change their order.

    2 votes

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  3. display

    I have a display issue since the last update, it only accure on PC (the update on my phone is all fine).
    On PC, all the cards don't have any name, Strong and health, it's impossible to play.
    In match, lifepoint of players are missing to.

    2 votes

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  4. Daily Quest Not Completing

    daily quests not completing even after playing games that meet requirements, like playing white spells

    30 votes

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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Cards Lacks Name

    Cards lacks name, type, power and toughness.

    2 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Display on Mac

    I have a display issue on a 13" MacBook Pro running macOS Monterey 12.0.1. Never had this problem until after the new set released. When I start the game up on the Epic Games launcher I believe the resolution is incorrect. This is not editable for me. When I attempt to play a game while not in full-screen mode, the window shrinks to a very small size. If I play any games, the resolution cuts off the sides of the display preventing me from seeing half the stack.

    13 votes

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    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  7. BUG: One of the game fonts is not visible

    Hi, I am having this issue for quite some time (game received at least 2 major update since I've noticed it).

    So, the problem is that some text in the game is not visible.
    This includes - keywords on the cards both in the collection and in the game (see attachment), code input in the Store section and player nicknames during the game.
    Problem exists in both windowed and full-screen modes.

    OS: macOS Monterey 12.4

    2 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  8. words not shown

    After updating mtga yesterday, the numbers and words are not shown.

    2 votes

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  9. Captain's Call stuck on screen

    Captain's Call is stuck on the screen after I opened it in a pack. Each screen I go to it appears on. Presumably I could restart the app to get rid of it.

    1 vote

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Bug /Error open renewal egg of new standard valid collections 2022

    After open the egg it shows the ne card in groups of five and show a button for more to give the next 5 cards. Something happend and it get out from this because i touch the screen of my mobile and it only give me 10 cards

    1 vote

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Renewal Egg Fails to Add Jump In Tokens to Set Mastery Track

    The Renewal Egg did not add Jump In tokens to the Set Mastery Track, as advertised. It added the packs and ICRs, but no tokens.

    2 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Visual Pet Bug

    My opponent's pet just sat on the battlefield the entire game.

    2 votes

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  13. Product suggestion

    I have had an opponent ultimate liliana of the veil, but the system did not display any of the options. To add more to that, i was not able to choose any of the options and all i could do was loose all the time my clock.

    2 votes

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  14. card indication error

    The indication of all cards has problem. The top of the card including the card name are not indicated after the update.

    2 votes

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  15. Black screen with cursor after the splash screen. I have fully updated C++ and graphics card drivers.

    Black screen with cursor after the splash screen. I have fully updated C++ and graphics card drivers.

    1 vote

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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  16. 1 vote

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Animation Stuck with Sound and everything

    Sometimes Animations get stuck, mostly when they are animations for processes and my enemy needs ages to give back priority then i feel if its to long the animation just stays there until you restart the client.
    it also says WITH sound which is horrible because often they are very loud special sounds for tutoring and stuff and thats then go on forever
    i added a picture of a very common stuck one

    2 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Can’t log in

    I play on my iPad. Each time I open the app, I’m automatically logged in. Today, I wasn’t for some reason. However, when I use my credentials to log in, the game goes through a loading screen, then kicks me back to the log in screen. No errors. No crashes. Just back to the log in screen. It looks like the game is trying to say something, but it goes by so fast I can’t see it.

    33 votes

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  19. pets

    since the last update my pet does not change color, it only stays in base mode, please fix this

    3 votes

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  20. Card names and other texts are replaced by cubes

    I updated arena on my mac using epic games and after that was over, things like card names, power/toughness, quest rewards, or the vs symbol at the beginning of a match. Ive seen this problem on the internet but everyone else is using a PC whereas I am on a mac and using epic games. I know that it is something with the fonts file tied to the game but I don't know how to fix that.

    3 votes

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