MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
2090 results found
-
ICR Rewards Not Shown
Most of the time when I receive ICR rewards from the Mastery Pass they are not displayed and I have to go to my collection to see what new cards I received. If I forget to do that and close the application (like I just did), there is no way of knowing what the new cards were. This bug has persisted for a long time (years) so I'm not sure why it has not been fixed yet.
3 votes -
Faulty UI element on Premier Draft uses a draft token if clicked
There is a faulty "gold coin" UI element appearing on the Premier draft, clicking on the same horizontal axis as this icon will cause you to use a draft token. This can cause a potential unwanted sign-up for a draft, see attachment for details.
2 votes -
Mastery Pass still marked after spending orbs
When I am awarded Orbs in Mastery Pass, I see the light under Mastery show up. When I click on it, I I see that I have Orbs to spend. I click on that, and it takes me to the Mastery Emporium. After I spend my orbs, when I go back to Home or Profile, or any other screen the light under Mastery does not reset. When I click on that I then see the light for "Spend Orbs" has not reset either. When I click on "Spend Orbs", the lights finally go away. Very minor annoyance but does not…
2 votes -
Fullscreen mode does not remember previous resolution
Fullscreen does not remember previous resolution.
In past versions, exiting full screen mode would return the PC client to its previously chosen resolution . For example, I play on a 4k monitor, but in windowed mode, I play in 1440p. Last year, when I would exit full screen with the keyboard shortcut, the screen would return to its former size, but at some point, it just started becoming a window with the screen's full resolution. I play on three Windows devices, running both 10 and 11, and the behavior is the same. This makes playing the game in full screen…
2 votes -
Still no XP
Still no XP gained on Arena. Claimed apology letter, letter said it added 2,500 XP, but xp is not reflected on my account still. Card sleeves did process correctly. I am now out 5 wins from yesterday, yesterday's quest, plus the 2,500 from today.
1 vote -
Sideboard
Yuo can see on the video below but basically, when I try to switch slots with cards in the sideboard it starts bugging and it shows me that i have like 6, 7 thoughtseizes sideboard.
5 votes -
Unable to Login - Authentication Failed for Username: Timeout
I tried their PC launcher, nothing
I tried steam, nothing
I tried mobile, nothing.
I tried flushing the DNS, nothing.
I tried contacting support, and they answer me with automated garbage replies.
I lost my account without a reason. I've been trying for days and it's always in this state.
2 votes -
Automatic Accept Premier Draft
I went in to see what the Throne of Eldraine Draft was about, and there was a gold icon in the middle of the screen. I tapped it and it automatically drafted me, spending 10k gold on something I didn't want.
The error is that, there was a gold icon floating in the middle of the screen.
I don't have evidence captured but that's what happened.
Could you return the 10k gold to me? I don't want to play Throne of Eldraine, I prefer to use it in Sets that are in Standard u.u
2 votes -
Fix Indestructible Display!!!
I keep losing matches because of Indestructible creatures not dying even when I use Toxic Deluge on them and giving them -X/-X. The closest answer I can find online is because you guys are inaccurately displaying damage to Indestructible creatures as them having actually taken the damage [even though they technically cannot have] so when I go to pay life I only pay enough to what would "finish them off" which has cost me the game several times! When you're in the process of winning you're not thinking about what if the creatures could be displayed inaccurately. These Indestructible creatures…
1 vote -
Crash changement compagnon iOS
L’app crash dès qu’on veut changer le compagnon d’un deck. J’utilise iOS 17.
L’interface pour reporter un bug est toujours aussi incompréhensible. En tout cas, je n’arrive pas à m’en servir…2 votes -
sleeves showing black
For some time now, all sleeves besides the default ones have been showing as heavily darkened if not outright black for some reason.
1 vote -
Losing players stealing my time
Losing players stealing my time! It happens from time to time that a losing player will close the app or just sit (I can't tell the difference) until all of his timeouts are used up. That is so annoying! Suggestions: Reduce the number of timeouts. Make it possible to report such players from the app. Ban players for a time if they close the app while playing. There might be other ways to fix this as well, but please, do something about this!
3 votes -
2 votes
-
Bug: Osteomancer Adept UI doesn't allow casting
Osteomancer Adept (BLB)'s ability doesn't let you cast the cards in your graveyard with its ability if your graveyard is entirely creatures.
2 votes -
Blacklist
Instead of forcing players in casual queues to concede 10 games in a row, due to faulty/manipulated deck weight/MMR. We should be allowed to blacklist players/cards/commanders from our casual matchmaking. Again, this would only affect casual queues, not ranked queues. This is Rule Zero in its truest form, it deserves to be implemented.
2 votes -
Can’t use the right column during draft on mobile
On mobile (iPhone or Android), during a draft, it's not possible to use the right column (view a card, add a card to the sideboard, scroll, etc.). This makes it really inconvenient to draft efficiently. Could you please fix the issue?
2 votes -
Crash
Game crashes every time on loading screen since Bloomburrow update. Can’t go pass loading. Please fix.
Using Mac and epic game.1 vote -
Bandit's Talent
When you dismiss the first Bandit's Talent call to action, (When Bandit's Talent enters, each opponent discards two cards unless they discard a nonland card.) Even if you just have 1 land the game makes you discard 2 cards instead of 1 nonland card even if you are obligated to discard 2 nonland cards
2 votes -
Tutorial
The Blue Orb thingy for the tutorial always appears and congratulates me for becoming a planeswalker. I cannot get rid of it and it appears everytime I visit the home screen. It's glitter sound also stays permanently, even if I am in a game.
10 votes -
[BUG] Fabled Passage Bloomburrow Style
The Bloomburrow skin/art/style for Fabled Passage was listed as a Daily Deal in the store, but after purchasing it, it does not appear as an available style option for Fabled Passage. I've attempted restarting the game and verifying game files. It's just not in the game (although I did loose the gold coins for purchasing it).
1 vote
- Don't see your idea?