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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1617 results found

  1. No power and toughness on certain cards in MOM Quick Draft

    Unable to see power/toughness of certain cards in MOM Quick Draft. Aegar Freezing Flame and Inga Rune Eyes

    2 votes

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  2. Friendly pvp bug

    It's not allowing me to submit decks of any kind for friendly pvp, it says try again later but I've tried several times since the update at varying hours of the day. Also the friendly historic brawl option is out right unavailable to me which is frustrating as it's the number one most played format by me and my friends

    4 votes

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  3. Missing Arena Pre-release packs

    Two days ago I put in my prerelease code into mtg arena for the new lotr set. I received six packs that I couldn’t open or use until today, June.20th/2023. This morning when I updated the app on my phone and laptop, the six packs disappeared and I wasn’t able to open them. I reput the code in to see if I could redeem them again, but it said the code has already been redeemed and that I can no longer use it. So I’m missing six lotr pre release packs and I am very sad

    8 votes

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  4. I hit exit fullscreen and now no matter how many times I uninstall/reinstall MTGA i cant click anything.

    I went to options>exit fullscreen and the game froze after that. Now when I open the game, I can't click on anything, I can only move the window out of the way to be able to force quit. I can't click on the red x to close it. can't click window or the general tab for mtga at the top.

    3 votes

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  5. 69 votes

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  6. Can't use Ultrawide Fullscreen

    Ever since the last update, ultrawide (and other unsupported screen resolutions) are now resetting to non-fullscreen mode every time we switch to a new scene. I press Alt+Enter to go into fullscreen, hit Play to search for a match, the game loads the searching scene and exits fullscreen, I press Alt+Enter again to enter fullscreen, the game scene loads, the game exits fullscreen again. It's really frustrating... Before this update, I believe I only had to manually enter fullscreen if I made changes to the video options and only because ultrawide resolution is not an actual option.

    2 votes

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  7. Wildcards appear buggy

    Wildcard amount symbols of rarity seem appear to be a bit misplaced.

    3 votes

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  8. Display is completely bugged for cards/menus

    Like I will show in the pictures and video below, some displays from cards and menus are completely bugged now. I'm only showing the ones I've come across, which are: the alternative art from Fynn, the fangbearer, in which you can't see his stats; and Chandra, Heart of Fire, in which the whole bottom of the card is weird... but I'm sure there are more cards that will show the same glitches.

    2 votes

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  9. La freccia per bersagliare permanenti o giocatori non compare o appare sbiadita

    Da dopo l'aggiornamento la freccia che si utilizzava per bersagliare permanenti o giocatori appare appena; alcune volte non è proprio visibile.
    In pile complesse c'è spesso il rischio di non capire lo stato del gioco.

    2 votes

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  10. kamigawa

    Kamigawa full art lands are missing their text. See attached. This bug is also during games.

    2 votes

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  11. Touchpad scrolling not working

    Can't scroll any of the menus in the game using a windows laptop touchpad. Forced to use an external mouse to play the game.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  12. Basic Lands Issue

    Bug: my John de Ro mountains have graphics issues in my hand & the deck builder, but not on the table. The lower 3rd of the card does not d

    2 votes

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  13. Wildcard Window Formatting

    Playing on IOS. Issue with Wildcard layout. The little window showing how many of each wildcard you have is very janky, with overlapping words with the wildcard icons so it is very hard to see how many uncommon and rare wildcards you have, and the common and mythic wildcards being out of line.

    2 votes

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  14. 3 votes

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  15. Deck image streched out for any showcase / alternate / extended art

    The image on the deck box gets stretched out or misaligned after editing a deck or its position in the list of decks. This seem to happen to any alternate / extended art cards and planeswalkers used for the deck image and recently got much worse.

    2 votes

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  16. Graphics issues art missing

    On the Japanese lands, the text is missing. The space where the japanese characters for plains, mountain, etc is there but the text is not.
    Also, when attacking, the little glowing chevrons have a mask on them. The colourful frilled dinosaur companion has a mask around it's frills. When the victory or defeat graphic comes up, the background is smoky instead of consistent.

    2 votes

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  17. Alchemy: Eldraine cards with off-color adventure do not have appropriate color in the frame.

    Alchemy: Eldraine cards that have an adventure with a casting cost that has a color different from the main card do not display the appropriate color in the frame of the adventure, unlike their counterparts in WOE. The adventure frame should reflect the color of the casting cost of the adventure.

    5 votes

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  18. that ******* sparky is still bugged

    that damned sparky still appear every ******* time i go in the home page, even after you SEVEN GB update, are you even check your game sometimes?Are you even trying? It's frustrating and it keeps happening. Shame on you and your developer, never had so many problem like i have on arena

    2 votes

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  19. Not being rewarded uncommon cards on the daily wins track

    After every win on the daily wins track i am not being awarded my uncommon card rewards

    7 votes

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  20. Cannot access MTG Arena

    I can log in and can see the home page, but cannot click on anything!

    2 votes

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MTG Arena Bugs & Product Suggestions

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