MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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876 results found
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Nome non visualizzato
Buongiorno,
vorrei esporre un problema sul mio account. Io posseggo un account e faccio l'accesso a MTGArena, sotto la sezione “Profilo” posso prendere visione al mio nome profilo che è “#MagicPak#71635”, il problema è che quando gioco con altre persone non visualizzo il mio nome (non esce scritto nulla) e ho problemi a giocare con i miei amici perché loro, in corrispondenza al mio profilo nel riquadro delle sfide, leggono “Unknown” come se non avessi un nome profilo. Ho provato diverse volte a fare logout→ login ma nulla, ho provato a rimuovere l'amicizia e reinviarla ma nulla. Per di più,…1 vote -
Essence channler
Can use pain lands to trigger essence channler. You are unable to do this in declare blockers step. Must do it post attackers step. If you do not put a stopper up, the game will go straight to declare blockers, giving no chance to respond prior. I have had to forfeit many a game due to not having full control active for this. Unsure if it's a good idea to put some code where when essence and a pain lands are out, you have a response active, that would be nice.
3 votes -
Bug when Visual studio is open in a separate window.
The image is from the game, while I had a separate Visual Studio window open (for my own, non-magic project in Ren'Py). Trying to import a deck popped up an error message with a line from my project. Trying again after closing out the VS window had the import button going from the clipboard.
1 vote -
When attempting to manually release mana in sync with your opponent's surrender, the gear icon for game options disappears.
When attempting to manually release mana in sync with your opponent's surrender, the gear icon for game options disappears.
This requires restarting the game, which is a bit of a hassle.1 vote -
Sound notifications
Add brief sounds during startup to let us know when we have to do something, such as pushing the download button. I go do other things and would appreciate a "ding" or something to let me know when i need to provide input to proceed. You would also probably like to let your players know that it is time to come back and play again. My downloads can take a couple of minutes and sometimes I go on to other things amd dont come back to play for hours.
1 vote -
Error Updating Data - game not launching since 19 August 2025 update
Since the most recent update on 19 August 2025, I have not been able to launch the game. The application gets stuck at initial load up with an error message "Error Updating Data: Please check your connection and try again". I am using Mac. I would appreciate a quick fix as I am paying for a Mastery pass.
2 votes -
Android App animation freezing after update today
Android App animation freezing making game unplayable after today's update (Jan 21st). Neither restarting app nor performing repair in game resolves issue. Exact same problem replicated on both my Samsung Galaxy S23+ and Galaxy Tab S7. Please fix this!
9 votes -
cant login
Since the 19th update, I can't log in, neither Windows nor iPad. Directly ask to reconnect or quit (screenshot). This is still the case with reconnection. can only be quit
2 votes -
Purchase bug
I would like to purchase the welcome bundle, I get into the bundle screen, click on 5.49 euros (I live in England, not sure why it doesn't say £), sends me to pic ''Screen2'', I click on 5.49 again and it sends me back to the original screen, in an endless loop each time I try.
Edit: I forgot to mention this happens with any transaction, not just the 5.49 welcome bundle
1 vote -
When we choose to play Bo3 (Not Bo1) it triggers a glitch where graphic particles turn into white boxes, making it messy and unreadable
Every time when playing Bo3, white box glitch/bug appears which is very annoying to witness.
This does not happen for Bo1.
I'd believe this is very sad for players to witness, since Bo3 is quite popular among players.
Please fix white box bug - it's been like this for a while & this issue seems to be important in terms of MTGA user QoL improvement.1 vote -
Arena makes me download huge updates frequently
I have my app fully updated. But following connection issues, the game asks me to download huge updates. This occurs on a weekly basis - I can't afford to keep downloading 3,5gb of data every week, and I don't think that's a desired behavior of the app.
2 votes -
Graphics bug on menu after playing Traditional Through the Omenpaths draft
After playing a match of Traditional Through the Omenpaths Draft, the video display glitches across the entire menu bar at the top of the screen, showing with a faded white overlay with some icons oversized and other ones just displaying as white boxes. This carries through to every other tab as well. The only way to clear it out is to close and re-open the game. This has happened several times, but only with this event. I have attached a couple of screen shots to show what it looks like.
Also, the event description says that you are picking one…
1 vote -
could not deploy creatures
thgis seems very un - user friendly....
During a game i was unable to deploy creatures onto the battle field game was laggy and "jerky" my creatures formed a "stack" on the right hand side of the screen over turns
(my opp. had NO spells/ enchantments or effects to do this) kinda sucked game logs attached1 vote -
1 vote
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Lost connection leads to reenter the same match with a glitch waiting screen
see attatchment for screenshot
2 votes -
Is there a reason there is no "show password" option? Not very friendly to those with visual disabilities.
Is there a reason there is no "show password" option? Not very friendly to those with visual disabilities.
3 votes -
Retrieving ***** Manifest - failing
I can not log in to MTGA, on either Steam or Epic. My internet connection is fine, but the software will not make it past the retrieving asset manifest - failed screen.
7 votes -
ultrawide is still not working when the app is switching between screens
Fix the ultrawide formatting so it stays full screen when switching to and from gameplay.
3 votes -
Brawl wait
I can join other games just fine, but when I join a brawl que, I am stuck in the wait screen. I even hear the sounds of a match starting and the time fuse running, but the string is stuck showing how long I’ve been waiting.
3 votes -
Quick draft quest not working
Hello, the quick draft quest isn’t working. I have played two quick draft matches and the quest isn’t progressing. I have used the ‘repair game file’ and reinstalled the app but it still won’t progress. Could you fix this for me please. I’m using an iPhone Thank you
2 votes
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