MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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448 results found
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1 idea, 1 problem
Whenever you click a card to see it closer, in a game, pack and deck screens, it should tell you how many of that card is in your collection.... I could definitely see how being able to see how many of a card you have, when say...being beaten by something new, could sway me more easily towards deck building...and that's where the cha-ching ££ happens for all you WOTC marketing peeps..... Plus, ...I'm locked out of the email I registered with....can you help with that please? Haha. Since I just increased wildcard usage overnight with my idea phaha ✌️
1 vote -
1 vote
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Account login
Help magic won't let me login to my account on the arena and when I try it says unable to create account error 808
1 vote -
Can't reach commander on android, due to not being able to navigate past land i can play from my graveyard
Can't reach commander on android, due to not being able to navigate past lands i can play from my graveyard
1 vote -
Product Suggestion -- Arena Emotes
Hi, I would like at least 1 second longer to select "Good game" after a game in MTGA. The emotes freeze really fast.
1 vote -
lag stack - animation desync
A well known issue is the when the stack animations are too many, you can't make take your turn, because you time out and you miss it.
Known "solution" is to restart the client every turn.
Actual solution is to disable animations or speed them up.
2 votes -
Emotes
My emote box for “yip-yip” is smaller than the rest of my emotes. How do I get it to go back to the regular size?
1 vote -
Stuck attempting "Retrieving asset manifest"
Mtga on a Google pixel 8 pro. Seems the problem is spread over many different device types, and platforms. Rebooting the phone and restarting the app have done nothing. Cycled between connection types (mobile data, Wifi) stuck attempting to retrieve the asset manifest.
1 vote -
Keep having to hit login, and remember me is always checked when starting Magic Arena.
Keep having to hit login, and remember me is always checked when starting Magic Arena. How was somebody actually dumb enough to think automatically checking "keep me logged in" was a good idea? It's like some moron assumes everybody has a private device that they play MTGO on. There was no need to update the way logins were set up, unless it's for a shady reason.
1 vote -
Is there an in game official and easy way of downloading a list in text with your full collection of cards owned on MTGA?
I contacted support through the Customer Service Agent but they suggested to bring my request here. I would like instructions for downloading a text list with all my owned cards on MTGA.
That would be a tremendous help for:
a. visualizing what kind of decks I could build;
b. using the same spreadsheets I use for my paper decks with my MTGA decks;1 vote -
Bug with a style I can't buy
I already post about this bug, but with the update about the functioning of styles I hoped it would have been corrected.
I still cant buy the retro frame card for Marsh Flats retro frame whereas I purchased the other styles of the fetch lands of the MH2 sets. you can see it on the screenshot. I"d like to use it in my game, to distinguish my dual lands from others that have quite the same original look, and don't make mistakes in play.5 votes -
Jumpstart packs with hybrid cards should display as few colors as possible during pack selection
The A:tLA Jumpstart packs contain cards costing hybrid mana. For example, "Librarian" contains Professor Zei, Anthropologist, and (IIRC) "At the Zoo" contains Hog-Monkey Rampage. I like that.
However, the hybrid cards have only colorless activated abilities. Moreover, the half-decks are otherwise mono-color. For example, every other card in Librarian is blue, and every other card in At the Zoo is green.
But Arena displays the packs as (respectively) red-blue and red-green during pack selection when I build my Jumpstart deck. It's annoying to select a mono-color pack in the first screen, and an apparently two-color pack in the second screen,…
1 vote -
App crash
App crash on each connection during a match against ia (not tested against player)
Tab Redmi Pad Pro1 vote -
Stuck in Tutorial - can't leave without playing it
The UI keeps telling me that that all Tutorials are new.
So I clicked the first one, if I ever played them, it has been years, so I thought I might check as I saw that here supposedly are unlocks I wasn't sure I got.So I finished the tutorial, but didn't get an unlock screen. I assumed I already had them, but wanted to check the tutorial section again to see if the unlock path now looks different. But this started the tutorial again at Chapter 1.
All fine and well, but there is no way to leave the…
2 votes -
Ever since Avatar install game crashes all the time
The game crashes on my Android phone ALL THE TIME ever since the Avatar installation.
Sometimes I can get 1-2 hands in without a crash, but I think it may be related to card mechanics in my/opponent's deck.
It crashes during gameplay and if I try to reload to rejoin the match, the app crashes immediately again.
It crashes when opening packs of cards or lookong at My Collection
This has made the game totally unplayable and makes me look like a bad sport /roping my opponents
1 vote -
A Bug Where the Player Immediately Loses the Game After the Opponent’s Consecutive Trigger Resolutions
When the opponent put nearly 100 creatures onto the battlefield at the same time, both the opponent’s and my own triggered abilities caused multiple life-gain events. All of these were being processed automatically for both players.
During this time, even though the player could not take any actions, their timer continued to run down, and once all processing finished, the player immediately lost the game.It makes no sense that the player’s time decreases during the resolution of the opponent’s activated/triggered abilities.
It is unacceptable to lose the game immediately after waiting for all the processes to finish.
I would…
1 vote -
Brawl wait
I can join other games just fine, but when I join a brawl que, I am stuck in the wait screen. I even hear the sounds of a match starting and the time fuse running, but the string is stuck showing how long I’ve been waiting.
4 votes -
Token multiplier number in the wrong location
Opponent had a visual stack of Ally tokens and a visual stack of mountains above. They attacked me and I assumed there were 4 tokens because there are visually 4 tokens. However, the "5x" image was hovering above the mountains and there were actually 5 tokens and I took lethal damage rather than being on 1 life. There was no "4x" image above the mountains. If I am correct, this demonstrates a bug where the stack multiplier number doesn't show in the right location.
1 vote -
Error during k-id association process prevents all future logins by the affected child
If something goes wrong with the process that associates a child's account with a k-id account, the child is permanently unable to log back in to any Wizards property. The login process presents the COPPA form every time, and then says "Unexpected error. Please try again."
Customer service routinely responds to tickets about this by asking me to have my son log in again. Which he obviously can't do because the entire reason for creating a ticket is that he can't log in. He's been locked out for over a month with zero actual help from Wizards, despite an extensive…
1 vote -
Client crashing at log in due to resolution issues
Can't launch the client due to resolution issues. I have attached the message I get when launching the client.
1 vote
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