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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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323 results found

  1. waiting for opponent

    On mac, start a direct challenge bo3 to an opponent, then if both of you restart the game

    When I am in a challenge and either player needs to restart the game as a result of the challenge bugging out (ie: opponent left at negative life total but not moving to sideboarding) the game will be stuck on the 'waiting for opponent' screen indefinitely. Restarting does NOT fix this.

    4 votes

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  2. the transmogrants crown isnt working

    transmogrants crown is broken.
    it asks to surveil when asking which equip cost to use,
    cant be cancelled.

    6 votes

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  3. Stuck on “waiting for the server”

    The game will not let me in at all. Upon starting the application it stays on “waiting for the server” FOREVER. Eventually the main menu music starts playing in the background, but the menu never appears. I restarted my macbook, uninstalled and reinstalled the game, tried logging in on my phone… nothing. I can’t get in anywhere. The status page says “all systems operational.” This is ridiculous.

    6 votes

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  4. Avatar/Card sleeves not changing in game when selected

    Hi,
    When I select a different Avatar/Card sleeve, it is not showing as changed when playing in game. I have screen shots for reference.

    2 votes

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  5. 4 votes

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  6. Triggers/Interactions that cause a card to display on the right side of the screen cause Denial of Service

    Prior to the rollout of the TMNT set/scenery, this was not an issue.
    What happens:
    A card will cause the opposing player to interact with the board/game somehow. For example, a card will cause the opposing player to mill two cards. The card will display on the right side of the screen, which is correct behavior: it's showing me what the player is supposed to do. The problem is this state of the game does not progress. I cannot tell if it's something that is actively being exploited by the opposing player or if it's a lag/race condition of some…

    8 votes

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  7. Sparky

    Just get rid of sparky. It's not a hard app to use. My 5 year old figured it out. Sparky is annoying and there is no way to shut off her voice yelling at me every time I open the app or leave a game. I'll try and log in once a week until she's gone.

    10 votes

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  8. Sparky Not Going Away

    There are already countless reports about this… Sparky appears every time I open the home screen, “What an adventure, you’ve got a quest” and so on. I’ve completed the tutorials. I’ve completed quests. This is seriously frustrating.

    7 votes

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  9. Game crash in limited deckbuilding

    steps to reproduce:
    In draft deck building, try to add basic lands to the deck, then maximize deck again. this causes game ti crash. I'm unable to proceed, since this bug persists even after clearing game assets.

    platform: android

    expectation: no crash

    screenshot shows the state where the game froze

    5 votes

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  10. Bug

    When loading the game, text and images are not displaying properly. Text on cards is not legible, and important game info like life totals and planeswalker loyalty is covered by white boxes. This impacted my gameplay and led to me losing matches in my powered cube draft.

    7 votes

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  11. Vault progression and Still Sparky yapping

    I've opened over 25 packs and noticed that my vault progression percentage hasn't increased from 19.2%.
    Can you get Sparky to shut the **** up!?
    I've had to reduce in-game voice volume to WORK AROUND YOUR POOR PROGRAMMING which REDUCES THE GAMEPLAY EXPERIENCE because you guys FAIL TO FIX IN A TIMELY manner.

    7 votes

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  12. Sparky Bug

    I am having an issue with Sparky though. I have reached Rank 3 in the spark rank, but the quest won't complete.

    As a result, I am constantly harassed by Sparky at the home screen.

    7 votes

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  13. Game will not authenticate my login iPhone 15

    The game will not authenticate or let me load in as of yesterday afternoon I played in the morning will not allow me in now
    Have deleted and redownloaded
    Have restarted my phone
    Checked for all known updates
    Have deleted all cache items
    Still has pop up stating will no authenticate server
    Have tryed my home internet
    Have tryed my cell service
    Have tryed going to a friends they are using there’s but mine won’t work idk what I can get but generic well here is some foles to check instead of reading what I’m sending you is a bit…

    5 votes

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  14. Interface bug when sideboarding

    When attempting to sideboard in Standard ranked Bo3 I will occasionally experience a graphical error that causes moving lines on the screen, and prevents me from selecting cards in certain positions to add to my deck.

    When experiencing this issue, I also have a white bar appear at the top of my screen over the main menu with multiple envelope icons.

    3 votes

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  15. week 2 of client stuck on "waiting for server" spiel

    OS:
    mac

    issue:
    as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
    game sounds still perform regularly (quests, rewards, yada, yada...)

    ONLY difference with regular client behavior (aside the whole step-sister thing):
    the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.

    expected behavior:
    WFS regularly wears off, or better still doesn't show at all (we all…

    3 votes

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  16. Spark

    MAKE SPARK SHUT THE FUСK UP! ARE YOU STUPID? JUST DO IT!

    7 votes

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  17. Here we go again

    I fixed the game files, reinstalled, everything. As others have said the freezing is still occurring. I know you ********* numb nuts don't even care about player reports so I'm sure you're rolling your eyes from your beanbag right now and sipping a latte while you squeeze a stress ball and answer emails from Maro attempting to organize the next demonic consultation to figure out which franchise you're gonna give the Disney treatment, but just know that you're a loser working a loser job

    5 votes

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  18. Connection lost and error occurs as soon as I click on the app

    I have an Android and as soon as I click on the app to open it, it loads a little bit then tells me that an error has occurred and gives me two options. One is to try and reconnect which just gives me a black screen. The other option is to check status, when I click on check status, it brings me to the MTG Arena Status Page which says that everything is operational.
    The furthest I'm able to get on the app is to the opening screen that loads everything in.
    All it took for me to get…

    3 votes

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  19. Partial interface blocked

    Dear devs,
    Seems that the TMNT patch in Android has come with an intermitent bug:

    After undetermined action the cards in the play are not rearranged to minimize space and blocks most of the interface, you can hold to see the cards, open the config (as if going to surrender) but you cannot click to maximize your hand nor click skip all phases (the Next button is disabled).
    The timer appears as if i had priority.

    This is causing loses and frustration because closing and opening the app seems to be a worlaround, but in Android the losing screen takes…

    4 votes

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  20. Grapeshot Storm Copies and Timer

    I ran out of time after resolving Flusterstorm while targeting with Grapeshot. There NEEDS to be a faster or better way to animate resolving storm copies without worrying about losing to the timer.

    My timer ran out and the remaining grapeshots targeted me instead of the opponent. Why is this? No redirect spells were casted and no other permanents affected the targeting. There NEEDS to be a “choose same target” like there is on Magic Online.

    3 votes

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MTG Arena Bugs & Product Suggestions

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