MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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199 results found
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day 2 of update not updating.
day 2 tuesday the 11th and yesterday monday the 10th... Mtg arena hasnt allowed me to fully download the update as it froze at 500 megabytes and continues the error updating data please check connection. i have checked the connections. i checked to see if anything could cause issues... none. i even started fresh with a clean reinstall. still gets stuck at 500 megabyte download and the same error updating data statement every 30-40 megabytes that doesnt even move the download a single bit. this is frustrating as i waant to enjoy mtg arena. its one of my only ways…
4 votes -
New Update Problem
Continual timeouts on iPhone while trying to update
4 votes -
why is this a thing during an update
every roughly 40 megabytes it hits me with that... my connection and that should be good. this happened during the 1.4 gigabyte as well... which was annoying but not as annoying as this as this is a 2x as big update. just a error updating please do this oh its fine for 40 megabytes. if its fine and that just update to full... i shouldnt have to constantly hit buttons.
4 votes -
When Abilities are not actually removed
When I played Imprisoned by the Moon on Ashaya, Soul of the Wild, the cards were showing that the ability that changes the types to lands on Ashaya's board was removed. I understand that types changes happen on a different layer, but when it says the ability has been removed, that can obviously confuse and frustrate players.
If the rules work against the card, maybe it can show that only one ability was actually removed and cite the rule that explains it. Just a suggestion. I've attached a screenshot of the imprisoned in the moon and Ashaya hover that shows…
4 votes -
Didn't get monthly ranked rewards, again. Not June neither July
Start july, get 10 "Nothing" packs and nothing inside. Same june bug. Both months got mythic.
And no reset rank.5 votes -
PC version behaving like Mobile version
After the most recent update, my PC version of MTGA, launched through Steam, is behaving as if it were the mobile version of the game. I am currently playing it on an MSI Claw 8 Ai+, and even in gamepad mode it never did this before the most recent update. There are no video options or exit game option in the game menu and everything is zoomed in to an extreme degree. Is there a way to fix this?
2 votes -
Cannot connect after July 21 update, Windows PC
After the July 21 update, I get the "Connection Lost" screen when I open Arena on my Windows PC. My computer is connected to the internet, and I am able to connect to the Arena server on my iPhone.
3 votes -
Ultra Wide monitors - must use Alt-Enter to maximize screen - thsi will also sometimes skip turn
title. either make the screen wide compatible or dont make alt-enter the default for skipping your turn. And, plese, don't tell me not maximize my screen at the beginning of my turn as a fix. that's weak.
2 votes -
HUD/Card Viewer only highlighting card boarder, not inspecting any cards.
HUD/Card Viewer only highlighting card boarder, not inspecting any cards. Cannot bring up any card info or its mechanics descriptions. Vital if you do not know the mechanic (Haste, Lifelink, etc) or know how the card works.
2 votes -
MTG Arena exits fullscreen with every transition - please fix
For nonstandard resolutions such as Ultrawide screen (3440x1440), Magic Arena app leaves full screen to windowed mode after every screen transition. Alt-enter restores it to Full Screen, but this is very tiresome to have to do every few minutes.
3 votes -
M21 Forest Art
Hey Wizards, the art of M21 Forest by Jonas de Ro is still bugged. The mana symbol is not appearing in the card
3 votes -
ソーのハンマームジョルニア のバグ
ソーのハンマームジョルニアと、巨怪の怒り のトランプルオーラがついた 13/12 のクリーチャーで 11/10 3/3のクリーチャーに二体でブロックされ、相手のライフが11の状態だったが、戦闘ダメージが2倍になってトランプルの効果でダメージが入ると思ったが、入らなかった。
1 vote -
new Report A Player button missing
the new Report A Player button WAS next to the Report A Bug button on launch but was gone within a few hours
3 votes -
"Waiting for Server" when inspecting a deck
When you go to an event > Click on deck > View deck > Back > Back arrow on top left corner
The game get stuck on a never ending loop of "Waiting for Server"So when you're trying to understand which cards are in a deck you're playing, you just have to reboot the game each time (for each deck you view)
2 votes -
"Full Details" for golden pack link not clickable
Under the verbiage for getting a golden pack in the Store tab, the "Full Details" CTA is not clickable.
Also, your bug reporting flow is horrid. I am sure you're optimizing for minimizing ops resources, but you're also dramatically discouraging people from flagging problems due to your byzantine path. Do better
3 votes -
day 4 even after getting the new patch/update still unable to update
still unable to update the freaking game arena... getting to maybe 46 megabytes and fails and asks to retry before failing again. i shouldnt have to deal with this or find work arounds for this.
3 votes -
Avatar change impossible
For weeks I have problem that I cannot change my avatar. Nomater which I will choose it is alwayes displayed Ferrafor.
4 votes -
Infinite loading screen
I just created an account. I wait during the first loading screen until there is a splash that says "loading initial screen" which is what I assume to be the tutorial. I wait there for a very long time, then, appears a second loading screen with an "A' logo that turn. This screen last indefinitely. I tried to wait for 30 minutes at one point and I do not get any progress. So far I have tried the following things multiple times each: deleting cache, deleting data, deleting app, waiting 30 minutes to see if it would load and contacting…
3 votes -
Cloak and Dagger
While playing with Cloak & Dagger, Entwined, I encountered what appears to be an incorrect interaction.
Steps to reproduce:
Cast Cloak & Dagger, Entwined.
Target an opponent and one of their creatures.
The opponent's revealed hand contained only a land card.
Arena displayed the prompt asking whether I wanted to exile a card from the opponent's hand.
The Accept button was disabled because there were no nonland cards in hand.
I clicked Decline.Expected result:
Since there was no legal nonland card to exile from the opponent's hand, I expected Cloak & Dagger to exile the targeted creature instead, as…2 votes -
不死鳥艦隊の飛行船 がブロックのダメージ解決時にトークンかわかりにくい
Give us the steps to reproduce the bug不死鳥艦隊の飛行船のトークンではないカードとトークンでブロックが指定された場合にどちらもカードのように見えてわかりにくい
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)ＰＣ
Enter the actual results you’re experiencingスクリーンショット参照
Enter the expected results of the featureカードとトークンの見分けができた方がいい
Add any relevant screenshots/videosIf you found a workaround, please add workaround steps.ダメージが自動解決されたらそのときはカードの方からダメージが入って、トークンが残った とりあえずそれでいいかな
1 vote
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