MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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278 results found
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new Report A Player button missing
the new Report A Player button WAS next to the Report A Bug button on launch but was gone within a few hours
7 votes -
day 2 of update not updating.
day 2 tuesday the 11th and yesterday monday the 10th... Mtg arena hasnt allowed me to fully download the update as it froze at 500 megabytes and continues the error updating data please check connection. i have checked the connections. i checked to see if anything could cause issues... none. i even started fresh with a clean reinstall. still gets stuck at 500 megabyte download and the same error updating data statement every 30-40 megabytes that doesnt even move the download a single bit. this is frustrating as i waant to enjoy mtg arena. its one of my only ways…
7 votes -
Modal spell not working iOS
I cast Windcrag Siege, no matter how much i clicked the mode i wanted the game wouldn't react, it timed me out and decided for me. i couldn't even cancel the spell.
7 votes -
MTG arena exists full screen between every mode.
This can not be a new issue.
But I have to open another thread, because it seems like you are doing nothing about it.Every time I enter a game, exits a game, starts the program.
The application exit fullscreen mode.
This is ONLY an issue when running on UW for me.This must be an easy fix? So please, let's push a fix for the next update.
5 votes -
Survey link to dead end.
In game mail with link to survey to provide feedback on Arena. Attached are snips of the in game mail, and the dead end of the link provided. Do you really want my feedback?
4 votes -
Error on startup after 26/8 update
When starting the game after the newest update I get an error with some content like this:
"MTG arena setthreaddescription UnityPlayer.dll" Windows 8.1
What can I do to fix it?
3 votes -
Still can't login in
even after status says everything is operational today I still get this error.
5 votes -
MTGA Support
I'm not getting any confirmations that my tickets are being read. There is no phone number I can call either. This is a horrible support experience.
3 votes -
Dr Doom sticker emote
Dr Doom sticker emote not working. It's equiped, other emotes working.
4 votes -
2+ YEAR OLD BUG- Fullscreen on Ultrawide Monitors
When playing on an ultrawide monitor, fullscreen continues to revert back to a smaller, windowed view after many events such as starting a game or opening a pack. Refer to previous reports for more details
4 votes -
Error Updating Data, still occuring, Hobbit Update
Hello,
im still experiencing problems with Arena updating its files. It downloads a certain amount of MB, then says "Error Updating Data", i retry and the donwloaded amount does NOT contribute to any progress. (eg. its says 50 MB of 150 MB, gives the error and after retry it still says 150MB instead of 100MB). Here a link to my post from last week:
I reinstalled Arena in July, since then i have this issue (probably with the MSH-Update, i was able to download after a week).
Now, after the Hobbit Update (10.08.26) i was not able to update…4 votes -
Error on closing the app
I have an error whenever I try to close the app after logging out.
The steps I follow are:
- Click on the Gear icon to Adjust Options
- Click on Log Out and confirm
- Click on the Gear icon.
Each time this occurs, a large grey box appears with the option to [Exit Game] or [Log Out] (see attached picture)
Clicking on {Exit Game] does nothing, and it appears the other options have no effect.
In the end the only way I can close the app is with the Task Manager
3 votes -
menu on bottorm right of arena
When opening game on PC Steam there is a small highlight-able menu that has no options and fades in and out of reality. Not sure why it is there, but i imagine it is for a new feature in the future that got pushed incomplete. Please see screenshots below. Persistent between some menus as well.
4 votes -
Cannot Report Opponent Once Match has Ended
Once a match has ended, you no longer have the in-game option to report your opponent. At the after-battle screen, it should still be possible to report the player
4 votes -
Endless Entering Match
Game frequently gets stuck on the "Entering Match" loading screen. The loading asset spins indefinitely, forcing me to Alt+F4 and restart the game. This happens multiple times a day and ruins my matches. Please fix this server synchronization issue.
6 votes -
Bug
There seems to be a bug with Marina Vendrell and unlocking door after the latest update. Whenever I use her ability, the UI just freezes and I can't click on the unlock button.
5 votes -
error updating data check your connection and try again
It's always the same error that happens every time there's a new update. I had to uninstall and re-download the game. This happened last month with The Hobbit's release.
Yesterday, September 9, I had the same issue again; I had to uninstall and re-download the game.I downloaded the game via Steam, and it was ok, but because I already have an account, I have to download another 1.44 gb
While the game is downloading the required files, the download starts normally and manages to download some data, but after a while it stops(around 50\60mb) and gives me the error. Restarting…
4 votes -
Screen Resizing
The game swaps from full-screen to windowed with any change of menu/screen while my resolution is set higher than 1920x1080; I use an ultrawide monitor and this resolution only covers about 1/2 of the screen
4 votes -
why is this a thing during an update
every roughly 40 megabytes it hits me with that... my connection and that should be good. this happened during the 1.4 gigabyte as well... which was annoying but not as annoying as this as this is a 2x as big update. just a error updating please do this oh its fine for 40 megabytes. if its fine and that just update to full... i shouldnt have to constantly hit buttons.
5 votes -
2 votes
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