MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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223 results found
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the transmogrants crown isnt working
transmogrants crown is broken.
it asks to surveil when asking which equip cost to use,
cant be cancelled.6 votes -
Deckbuilder Does Not Load In - Hangs Indefinitely
When attempting to access the Deck Builder for any deck that contains at least one copy of the land card 'Clifftop Retreat', the deckbuilder hangs on the loading screen and does not actually load in. In order to proceed, one must force-close the game entirely.
Steps to reproduce:
- (Optional) Build deck using Clifftop Retreat (at least one copy of card)
- Navigate to Decks Tab
- Select deck with Clifftop Retreat and attempt to edit the deck
- Wait while loading screen cycles indefinitely
I have replicated this with multiple decks and on both PC and Mobile (Android), with only decks containing Clifftop…
4 votes -
Cosmetics selection menu reappears after seasonal reward menu
I'm using Steam on my PC.
To reproduce the bug :
1.Go to profile page
2. Click on any of the cosmetics selection menu on the bottom rigth (Titles, Emotes, Card Sleeves, Compagnons, Avatars)
3. Go back to the profile page using the arrow
4. Check on the seasonal reward for constructed or for Limited or your set completion using the menus on the left
5. Go back to the profile page using the arrowExpected outcome : we are brougth back to the profile page
Experienced outcome : we are brought back to the last visited cosmetic menu1 vote -
pixie right background
In one of the the recent field backgrounds there is a redhaired pixie. It's wings are flapping quickly and it is incredibly distracting and annoying. When one uses a regular sized screen, this falls right into their peripheral vision which naturally detects sudden movements more. Please remove it.
It is so bad it makes me consider to quit the game. Clicking on it doesn't change its behaviour. At least that - make a way to hide it.1 vote -
Typo - Thor Odinson Marvel Unlimited 2026 release
The card “Thor Odinson” has the ability “Prowess” listed twice. The ability text reads “Flying, Vigilance, Prowess, Prowess”
1 vote -
Interface bug when sideboarding
When attempting to sideboard in Standard ranked Bo3 I will occasionally experience a graphical error that causes moving lines on the screen, and prevents me from selecting cards in certain positions to add to my deck.
When experiencing this issue, I also have a white bar appear at the top of my screen over the main menu with multiple envelope icons.
4 votes -
Rank Season Error error
I claimed the Mythic-level season constructed rewards from my inbox, but I received 10 unlabeled Arena packs (blue with the MTGA logo on them). When I tried to open them, an error message appeared without text. When I closed the error message, all the packs disappeared. I've attached a log.
PC Version 2026.60.20.13317.1292624
3 votes -
card theifed
I went to open my new packs for my ranked. then i got an error and all 4 disappeared. no cards no gold please advise course of action.
3 votes -
Whenever I enable "Hide Alternate Art" and leave the settings page, the setting is disabled when I go back into settings
Put simply the "Hide Alternate Art" setting doesn't work. When I enable it, as soon as I leave the Gameplay settings screen, the option is disabled again.
Further to this, this settings does not help with the readability of cards that have alternate printings rather than alternate art. The Final Fantasy bonus sheet cards are a prime example where the cards not only have alternate names, but the templating makes it almost impossible to actually read what the card actually is. There needs to be an "Always Show Simplified Version" options, and further to this, every single card without exception…
2 votes -
Loading Screen Typos
One of the loading screen blurbs has a spelling error.
"Thanos is a mad titan and nihilist, who's sole ambition is..."
The word whose should be used instead of the contraction who'sEdit: A friend just pointed out to me that the word being should also be pluralized in the final sentence. The last sentence in general reads a bit strange to me. I don't think there should be a comma after "cosmic power" (I'm not taking issue with the use of an Oxford Comma). The comma implies that "has traversed", "growing", and "becoming" is a list of three separate…
2 votes -
Unable to search for mythic
when building a new deck, it is impossible to filter only mythic cards on ios
3 votes -
SOS Lorehold flashback effect blocks life total
The yellow effect around flashback cards in the graveyard blocks the life total completely.
3 votes -
Freezing at loading screen
Whenever I go to edit a deck, it'll freeze at the loading screen. Platform is android.
3 votes -
Spell Snare
It seems like after the last patch Spell Snare stopped working. Multiple times a 1or2 mana spell was cast and Spell Snare was not given the option to counter.
5 votes -
When Abilities are not actually removed
When I played Imprisoned by the Moon on Ashaya, Soul of the Wild, the cards were showing that the ability that changes the types to lands on Ashaya's board was removed. I understand that types changes happen on a different layer, but when it says the ability has been removed, that can obviously confuse and frustrate players.
If the rules work against the card, maybe it can show that only one ability was actually removed and cite the rule that explains it. Just a suggestion. I've attached a screenshot of the imprisoned in the moon and Ashaya hover that shows…
2 votes -
Virus
My Magic game has a virus called Alchemy. No matter how hard I try to remove it, I can't, and it seems many people in the community are infected and have cards from that Alchemy virus. There even seem to be several versions of the virus. Help! We need Alchemy removed so the game can be fun again!
3 votes -
Customer service support is a joke
Every time that I have gotten a hold of customer service for wizards of the coast it has been days of waiting for replies... They need to have an instant chat they make so much money they can afford it!
4 votes -
Game will not authenticate my login iPhone 15
The game will not authenticate or let me load in as of yesterday afternoon I played in the morning will not allow me in now
Have deleted and redownloaded
Have restarted my phone
Checked for all known updates
Have deleted all cache items
Still has pop up stating will no authenticate server
Have tryed my home internet
Have tryed my cell service
Have tryed going to a friends they are using there’s but mine won’t work idk what I can get but generic well here is some foles to check instead of reading what I’m sending you is a bit…5 votes -
Connection lost and error occurs as soon as I click on the app
I have an Android and as soon as I click on the app to open it, it loads a little bit then tells me that an error has occurred and gives me two options. One is to try and reconnect which just gives me a black screen. The other option is to check status, when I click on check status, it brings me to the MTG Arena Status Page which says that everything is operational.
The furthest I'm able to get on the app is to the opening screen that loads everything in.
All it took for me to get…3 votes -
Daily wins not resetting
Even after not playing for 3 days the daily win progression did not reset. It was stuck on the same 12/15 as the last time I played
4 votes
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