MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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223 results found
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Allow toggling off alternate art styles
Magic is a complex game that taxes working memory heavily. This is compounded by complicated art styles that don’t match the printed cards, especially so when the art is “out of universe” like final fantasy etc. we rely on mental shortcuts like art to quickly identify cards. In my screenshot you can see art for “battle at the big bridge”, which isn’t a magic card. Making it worse is the poor accessibility and readability of the text, especially on mobile. While there is a button that seemingly hides these art styles, it doesn’t seem to work. Please allow us to…
4 votes -
OnStream for FireStick
Installing OnStream for FireStick allows users to enjoy entertainment on larger screens while using the familiar Fire TV interface.
https://onstreamza.com/onstream-for-tv/1 vote -
Not able to edit deck and sideboard UI unresponsive in Bo3 matches
I am unable to edit my decks on desktop (windows). I get a persistent "waiting for server" that never resolves. I verified and do have functionality on mobile devices. I have tried with multiple decks, force restarted the application(to include steam), restarted the PC and still have the same issue. I am only able to functionally edit decks on mobile.
In addition to this I am unable to functionally interact with the sideboard functionality in the best of 3 standard. It will eventually timeout and allow for the next game/match but no button clicks or settings have been able to…
2 votes -
Help guide formats not formatted correctly
Opening the help guide to look at format descriptions the images are displaying over the text and making it unreadable. Using android Galaxy fold
2 votes -
Unable to Select Spell When The Stack is Expanded Android
I lost my last BO3 game because the game wouldn't allow to select a spell when I expanded the stack.
3 votes -
Fixed Text Rule Size
Every time I start up the game, I ensure that Fixed Texted Rule Size is checked.
However, when I enter into any event, I find that the text size is still too small, and that the box for Fixed Text Rule Size is unchecked.
This causes a lot of frustration as I find myself constantly getting timed out because I am trying to read the text on the card.
Why does this keep happening? It is making the game practically unplayable for me.
Why not implement an option that allows the user to select from a range of type sizes…
2 votes -
Jumpstart error
I started a jumpstart after paying 1000 coins. I choose both of my packs, then it sent me back to the home page. I tried to go back to jumpstart and it shows only my first packet and won't let me confirm or start playing. I am on Android Pixel 9 pro. App is up to date. I tried to verify the game files and this didn't fix the issues
1 vote -
Shuffle into library triggers
Cards like progenitus and nexus of fate should have a trigger that goes on the stack to shuffle into the library. There should be a chance to respond with something like surgical extraction. I’m unable to do this even in full control mode.
2 votes -
error retriving asset manifest
im suck in a loop where the game has an error updating data when the launcher is retrieving the asset manifest. its telling me to check my connection but its fine. uninstalling hasn't helped
3 votes -
Connection lost
Connection lost error when trying to log in
2 votes -
Infinite loading screen
I just created an account. I wait during the first loading screen until there is a splash that says "loading initial screen" which is what I assume to be the tutorial. I wait there for a very long time, then, appears a second loading screen with an "A' logo that turn. This screen last indefinitely. I tried to wait for 30 minutes at one point and I do not get any progress. So far I have tried the following things multiple times each: deleting cache, deleting data, deleting app, waiting 30 minutes to see if it would load and contacting…
2 votes -
Zero cards in library draw
•This is a bug report, not a product suggestion•
Opponent misordered triggers while endurance was on the stack. Several card draw occurrences happened with risen reef before endurance trigger was reached. The match should have ended there.1 vote -
"Connection Lost"
I can't get into arena since about 4 days ago. When I start up it says ‘Connection Lost’. The only options are ‘check status’ (which indicates the servers are fine), ‘reconnect’ (which does nothing), and ‘exit game’. I've restarted the computer and exited and restarted the game, but it makes no difference. I uninstalled and reinstalled, no difference. I asked about this with the normal wizards customer service, and they said they can't help and sent me to you.
2 votes -
report cheating
there is no in game report function for bugs or cheating. i feel like this is basically accepting that cheating and bugs exist and requiring a report outside of the game makes the gameplay capturing and reporting much more difficult and feels bad. i feel like too often players cheat and get away with it because there is no ingame reporting function. i have seen so many times that players look at their own decks and look at my deck and may even be reordering cards but using some sort of glitch to cheat by activating card mechanics on the…
1 vote -
pack opening alternate art styles are always marked as 'First'
The pack open interface has a small bug.
When opening an alternate card style it is marked as 'first' even if you have 4X of that very style .2 votes -
Social Button/Direct Challenge Missing in iOS
My social button/direct challenge is gone I’m 26 years old so shouldn’t be manage issue and I’ve tried logging in and out and deleting and redownloading and everything is updated
2 votes -
INTERFACE BUG: Dragonback assault + resonating lute
« Dragonback assault » (3 URG) can’t be cast on three land with «Resonating lute » Even if i manually tap for: UU, RR, GG should work. The only way to cast it is by tapping 6 lands without using resonating lute abillity
1 vote -
Cloak and Dagger UI is too confusing
After casting Cloak and Dagger on three separate occasions, I still have no idea how to exile the target creature on the battlefield. The creature selection is easy enough. The hand selection is bad. I cannot Submit 0, I can only Decline or Submit 1. Even after submitting 1 from the hand, I still can click Decline afterwards (as would seem prudent give the previous step was hand selection) and then nothing will happen. This unintuitive design likely cost me an entire draft worth of games. Please make it more clear. This is a terrible experience for user.
2 votes -
Arena freezes while playing with bot
Arena sometimes freezes when I’m playing the bot, on its turn.
2 votes -
cant get full screen
cant see all the card because of the resolution isn't an option that i need and it is very frustrating when i do get full screen, I have to go to setting after and before every match and after i click anything to get full screen it is very annoying and makes me want to quit playing all together ,can i get some real help or will this be looked at and nothing will be done to fix this. i know that i am not the only one with this issue would be nice to have the problem fixed
2 votes
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