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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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323 results found

  1. i was playing with my friend when he got disconnected and i got stuck in the loading screen of the challenge

    i was playing with my friend when he got disconnected and i got stuck in the loading screen of the challenge

    6 votes

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  2. Not able to edit deck and sideboard UI unresponsive in Bo3 matches

    I am unable to edit my decks on desktop (windows). I get a persistent "waiting for server" that never resolves. I verified and do have functionality on mobile devices. I have tried with multiple decks, force restarted the application(to include steam), restarted the PC and still have the same issue. I am only able to functionally edit decks on mobile.

    In addition to this I am unable to functionally interact with the sideboard functionality in the best of 3 standard. It will eventually timeout and allow for the next game/match but no button clicks or settings have been able to…

    2 votes

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  3. Tutorial Faerie never stops talking

    I did all the tutorials a couple of years ago, completing anything the Faerie needs to talk to me about. I've since reinstalled on another device. Ever since, every single time I am on the main page, it goes through a tutorial animation.

    “What an adventure! You're well on your way to becoming a great planeswalker.” Etc etc up to the point where it's telling me what daily quests are. It tells me to go “here” to play my next match, but it's hovering over buttons that are not there anymore.

    While not game breaking, this is incredibly obnoxious and…

    4 votes

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  4. Sparky fix

    Problem: Sparky which is intended as a feature for new players shows up if it is accidently triggered in the codex. This is not intended design and a lot of players are complaining here in the feedback forums and on the Steam forums and probably everywhere else too. It is, an issue.

    Fix:
    -Take 30 to 60 minutes for reading the "Loading initial scene".
    -Identify the "Sparky call function".
    -Open "notepad.exe".
    -Add "BREAK" to Sparky's function.
    -????
    -Take the day off, good job.

    Thank you.

    6 votes

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  5. Customer service support is a joke

    Every time that I have gotten a hold of customer service for wizards of the coast it has been days of waiting for replies... They need to have an instant chat they make so much money they can afford it!

    3 votes

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  6. Game Crashes Across Multiple Formats

    I've had half a dozen games freeze & crash on me mid-match today, 2/24/2026 on my Android phone. I've played in Brawl, Standard, the Phantom Draft Mid-Week event & a Standard Event, & the same issue occurred.

    I would make a decision on blocking an opponents creature, letting a spell resolve, et cetera, the game would get stuck in whatever turn step or part of the stacks resolution it was on, my timer would turn on even if I didn't have priority, & the game would freeze.

    Even conceding the game doesn't work, as I can't leave the game. I…

    5 votes

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  7. Cannot log in cannot get on magic

    Logging in using iPad or iPhone Incannot get to Home Screen.

    3 votes

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  8. Can't login

    I cant login, it appears the following message and it seems to be loading but it doesn't happens anything. Same with Android or PC.
    I tryed uninstalling but nothing.

    4 votes

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  9. Log in failed

    My game froze then kicked me off during Ranked Match... Now Its Saying Failed to Log In... Log in not autherized!

    4 votes

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  10. UNADRESSED RACISM AND HATE ON THIS WEBSITE

    I've had enough. Wizards has to act. Racism by the user Spaderman#48650 must not be tolerated. This must not be a place where it is acceptable to repeatedly call people "worthless slanted-eyed chinks".

    He posted this recently:

    https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/50928962-gameplay

    After I've reported him 3 times. If you look at his profile he constantly spews racist anti-Asian hate:

    https://feedback.wizards.com/users/6650475452-spaderman-48650

    This can not be acceptable in the Magic community. You do not want to be associated with this. You do not want people to think that the typical Magic player is a socially stunted keyboard warrior who would probably get their *** beat…

    4 votes

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  11. Bug

    FIX THE **** FAIRY SPARKY THING HOLY …. IS IT INCREDIBLY ANNOYING EVERY TIME YOU GO TO THE HOME PAGE IT STARTS YELLING AT YOU. YOU’VE HAD AT LEAST 3 UPDATES NOW. WHY IS IT STILL NOT FIXED?

    4 votes

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  12. companion pet not showing

    pets not showing.

    my pets are not apearing since last patch

    5 votes

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  13. Spell Snare

    It seems like after the last patch Spell Snare stopped working. Multiple times a 1or2 mana spell was cast and Spell Snare was not given the option to counter.

    3 votes

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  14. missões diárias

    não aparecem as missões diária de 500 de ouro para mim e eu não estou recebendo o ouro, quando abro a interface as missões estão ocultas e depois de jogar uma partida aparece que a missão está carregando x horas para aparecer no próximo dia. Já desinstalei e instalei novamente mais de uma vez, tenho todos os tutoriais cumpridos e isto está prejudicando minha conta. só consigo pegar os ouros das vitórias diárias

    1 vote

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  15. 5 votes

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  16. Interface

    O jogo fica me informando que estou desatualizado, porém na App Store não tem nenhuma atualização, me impedindo de abrir o jogo, eu clico para verificar a situação do jogo, ele informa que está tudo certo, não sei o que fazer, dois dias já nesta situação.

    2 votes

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  17. thank you emote

    Please allow Thank you as an emote to always be there as an option. It's not even possible and yet you have all these other emotes available. It tries to contextually swap out with nice, but it reverts too quickly. Let users swap out another emote for "Thank you" if they so wish.

    You don't even have to remove the Nice/Thank you. Just add a custom emote option that will always be available as "Thank you"

    Thank you!

    2 votes

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  18. Reboot glitch after TMNT update for android tablet

    TMNT startup image and loading initial screen words appear, but before the game launches, it simply closes. I haven't played for 6 days now, unable to load up at all. No images, nothing to show...

    4 votes

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  19. There is a "Conexion to the server problem"

    There is a "Conexion to the server problem" that keep happening. Stops games and doesn't let me continue until I close it and re open just to happen again. I already reinstalled the game and "repare" th files. Don'r know what's going on

    4 votes

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  20. Color Challenge stuck on Resume

    I have completed the color challenge but the system has not recognized it and cleared it out for me.

    2 votes

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MTG Arena Bugs & Product Suggestions

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