MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
448 results found
-
The new Lorwyn video that pops up after opening an email (and is unclosable) is bad!
So I came into arena today.. I saw that I had messages. I opened the Lorwyn one, and was presented with an unstoppable cut-scene! WTH! I came to play not watch a stupid video. It acts like I should be able to quit the video (or at least fast-forward it, but I can't.
Please don't ever do this again!
4 votes -
Spark Tutorial Fairy Stuck
The Tutorial fairy is stuck in a loop after finishing the tutorial as she gives the introduction to quests following beating the Bolas boss. It repeats every time I enter the home page, even multiple times per game session. Uninstalling and reinstalling has not solved the issue. Clearing game assets has not resolved issue.
2 votes -
Black screen after upgrade to version 2026.55.0.5391
I just updated th 12th of January to the new version 2026.55.0.5391 on a Android 16. After pasing all introduction screen of initialisation I get just a black screen wothout any information
4 votes -
Severe lag in shop and mid week event bug
When tapping on the store icon on an android device, the lag is so severe to open the shop, the game freezes, same with opening packs and the this current mid week magic event for 2/18/2026. I have not found a work around yet, this happened after the pre order tmnt update.
2 votes -
Lag on Android phone - 18 Feb version
Hi,
Arena has been running fine on my phone for a few years now.
With the latest patch I'm getting awful lag, to the point where I can't start a matchWondering if anyone else on mobile is experiencing the same
2 votes -
white menu
Menu becomes white after game and sideboard becomes unreadable
16 votes -
I am receiving constant congratulations for reaching Spark or having a quest every time i return to the home page for Arena.
Every time I return to the Arena homepage as long as I've played one match that day, I get greeted by the spark again. spark tells me either that i have a quest or congratulations for reaching Spark rank again, despite being months since I hit Spark and progressed to actual ranked play. This happens on the Android app and on Windows. It would be lovely to have a toggle in the menu to turn off tutorial support just so we could turn this off since it seems to be a perennial issue for the service.
3 votes -
MAC Fullscreen Cropped
MAC Resolution Cropped in Fullscreen and requires a hardcode in steam to launch properly.
3 votes -
Fix tooltip UI for stolen (Goatnapped) earthbent creatures so it doesnt incorrectly identify which player gain control of creature if dies
Goatnap + earthbending interaction has incorrect UI tooltip that falsely claims you can gain permanent control of the land if it dies. (the UI will say, "When this creature dies, it will return the battlefield under your_username's control" despite you not controlling the earthbending trigger and therefore you will not get control of it when it dies, it will return to opponent.
I am suggesting you fix the UI so it correctly specifies who will control the stolen earthbent creature after it dies. The incorrect UI led me to make an incorrect play assuming I would take the land, but…
2 votes -
"retrieving asset manifest" at initial loading screen then goes to "error updating Data: please check your connection and try again"
"retrieving asset manifest" at initial loading screen then goes to "error updating Data: please check your connection and try again"
2 votes -
TextMeshPro abuse with WOTC DisplayName = 100% win rate against Desktop and iPad opponents
MTG Arena does not sanitize user Display Names. A nefarious user can create a Display Name with TextMeshPro markup to have an unfair advantage (100% win rate) against players using Desktop and iPads. This can cause frustration with other gamers and lead to loss of revenue if paying customers decide to leave the platform.
However, in performing this abuse, a player has lost a lot of game functionality themselves. For example, they must also play on mobile only or play with a modified client on an affected device.
It is easy for any user to create a new account (no…
3 votes -
Improve the game for Foldable Phones
Please fix the game for foldable phones with square-ish aspect ratios... since this is made for mobile phones, it doesnt detect that foldable phones have a bigger screen with a different aspect ratio... so what happens is that the buttons are way overblown, you cant even tap the buttons because it's being blocked by the Stack on the right side.... etc. Deck building is also so bad. Please fix this.
2 votes -
Title: Deck Format Dropdown Is Obscured / Unclickable in Deck Details (Alchemy)
When viewing Deck Details, the dropdown used to change the deck format (e.g. Alchemy, Standard, Explorer) is partially or fully hidden behind the UI panel below it, making it impossible to select a different format.
In the screenshot attached, the dropdown is visually present but overlaps with the deck statistics panel, blocking interaction. This forces players to recreate the deck in another format instead of switching formats as intended.
1 vote -
I have a tutorial message that keeps showing up every time I go to the main page
I have a tutorial message that keeps showing up every time I go to the main page, The message is "what an adventure, etc...."
3 votes -
Fairy
Every time I come back to the menu from a match or just opening the app, the tutorial fairy will do the “What an adventure! You’re on your way to becoming a great plainswalker. You’ve got a quest. If you complete it, you’ll get a reward. Go here when you’re ready to play again”. It’s been like 3 months of this and I keep hoping to see it patched with every passing update. I am on mobile iOS
3 votes -
Avatar issues
Toph profile avatar does not show up in game.
3 votes -
I’m reporting a potential issue with land distribution behavior in MTG Arena.
Over an extended sample size across multiple decks, I’ve tracked opening hands and early draws and observed a consistent deviation from expected land probabilities specifically when games are played at rank-promotion boundaries (e.g., Tier 4 → Tier 3).
This behavior appears regardless of deck archetype and does not occur when the same decks are played away from promotion thresholds.
I understand variance and RNG, but the consistency and repeatability suggest a possible unintended interaction with matchmaking, rank state, or shuffler logic.
I’m happy to provide raw data and methodology if helpful.2 votes -
Evident Error in Advertised Packs for Mastery Pass Level Boost
When browsing the mastery pass for Lorwyn Eclipsed I noticed the absolutely astronomical pack offerings for skipping 10+ levels. At skipping 10 levels for 2,500 gems, from 5 to 15, it was offering 600 Edge of Eternities packs. Skipping higher levels offered THOUSANDS of packs. I tested the pack offering, skipping the 10 levels, to test this error and received a nominal amount of advertised packs. Please see attached image representing the UI bug.
1.Steps to reproduce are as listed above. But again, go to mastery pass, engage in the level boost, skip to at least 10 levels and you'll…
3 votes -
The User Interface is degrading with each update!
It feels like every time I launch this game, no matter what platform it is on, The user interface has just gotten a little bit less functional.
First, the tutorial wisp began to show up every single time I returned to the Home screen. This happened in the Epic Launcher, and on Mobile, and on Steam.
Then a short while after that, I found that the menu for selecting my Deck Type in the builder is now hidden behind other parts of the menu and cannot be clicked...
Then a little while later, I found that I now also cannot…
3 votes -
When resolution is 3440x1440, game automatically resizes to 2560x1440 when entering and leaving match
Here's the specific log:
[185939] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
I see threads about this issue so I'm just another drop in the bucket but I mean come on... the game looks great with 4k and it plays fine during matches and on the menus, however I'm guessing there's one specific scene during the match transition that doesn't allow that ratio so this is what we get...
4 votes
- Don't see your idea?