MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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448 results found
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New Split Color Background Causes Computer Problems
The split color background is causing my computer to run super slow. I can't stand it, I'm having to forfeit each game that background comes up. Get rid of it!!!!. It's not even a good background anyway.
2 votes -
Exiled cards that may be cast need to be scrollable: ipad app
I had about 30 exiled cards I was able to cast, but they didn’t all fit on the screen and the cards I needed to use were off the screen. Please make these cards scrollable
2 votes -
Cards Visual Bug
After the new update, there is a visual bug where cards are not fully displayed properly. They are lower than usual - can't see whether a card is an instant, creature, etc. And it is overlapping with the health icon.
7 votes -
Otawara Alt Art
When I use the alt art version of Otawara (which I'm able to because I own original Otawara), the icon to the right (I think that's for the channel ability) is literally not there. Instead, it's replaced by your “lost and found” placeholder icon. Which means you haven't actually finished the card style properly.
2 votes -
New with LE wallpaper lag
With the release of Lorwyn there is a new wallpaper that is causing tremendous latency issues. The wallpaper looks like a horizontal stone path through the middle. The right side is blue and green. The left side is orange and green. The side shading moves with changes to life totals. It's causing so much lag that it is nearly unplayable. This wallpaper shows up mostly during LE limited events. I don't have any lag issues with any of the other random wallpapers, nor have I ever experienced ANY kind of lag in the past on Arena. Until this is fixed…
2 votes -
Reversed filter order
After drafting, I usually type "t:cr" in the search bar to filter my deck and see creatures vs noncreatures. This last patch reversed the order they show up in. Usually the creatures are above non creatures, but now they are below them. Not a big deal, just a change that I'm not sure was intended.
2 votes -
Deck Validation Tray in deck builder not working
Deck Validation Tray in deck builder is not working as it shows behind the rest of the gui elements (creatures, mana, colors composition dashboard).
Playing the game in PC Steam.
Already did game validation and it redownloaded the necessary files.
Happens with all decks.
2 votes -
Mastery reward amounts incorrect
When you right click the mastery reward and increase the automatic leveling option where you pay diamonds for levels, when you have a mixed reward 'ie 600 gems and EoE boosters' or '4000 gold and Lorwyn boosters' it shows 600 EoE boosters and 4000 Lorwyn boosters instead of the correct values at the bottom of the screen. This is clearly incorrect but could be very misleading to newer players.
2 votes -
Mastery Pass Level Boost UI Issue
Hi, I noticed that the Mastery Pass level boost was displaying extremely large numbers of booster packs (see attached image). I spent 6,500 gems to test whether this was accurate, but only received the normal number of packs.
Since this appears to be a UI error, is it possible to receive a refund for the gems spent?
Thanks
2 votes -
Land Bug
Land descriptions or icons are gone.
2 votes -
cannot select cards on hand when hand is too big on ipad
I cannot select cards when hand is too big on an ipad or iphone, there should be an option to have a submenu or be able to rotate the cards of your hand if your hand is too big or you can play things from graveyard which clutters your hand view, for example, when you have an option to cast more than 15 things on a turn, you cannot see all the cards on edges, try it , build a deck when you can play all lands from GRAVEYARD AND A HAND SIZE OF 7+ AND MORE THAN 7 LANDS…
3 votes -
I can not connect my account to the server => Black screen
Dear team,
since the Jan 13, 2026 - Game Maintenance - Lorwyn Eclipsed Update, I'm having trouble with my account. First it was sudden crashes, which is inconvenient but overall ok. But since Wednesday Jan 14, I cannot access my regular account any more. When I log in, the screen goes black or has a stuck “Waiting for server” wheel. Nothing happens any more.I tried all the suggested measures in the Q&A. Nothing helps. Also tried different devices. Same thing.
However, if I create a new account, this will work and I can play games just fine. Which tells…
1 vote -
Client does not load for mobile or pc
The client is not loading for me since the Lorwyn update. I have uninstalled, reinstalled, changed the connection from wired to wireless and back. I've run as an admin. I've tested on my mobile. My systems meet the appropriate requirements. My connection is not choppy . I cannot access the application since the update. I spent $50 on the prerelease stuff. I'd like to be able to play.
2 votes -
Shelldock isle doesn't work
Shelldock wont let me play the card under it when they have less than 20 cards in library
4 votes -
MAC resolution is cropped still in 2025.
Why does the MAC still have resolution issues? Can we please fix this before us MAC users revolt and stop spending money on this?
I do not have this issue at all in Hearthstone. It runs almost flawlessly.
3 votes -
Celestial Reunion
Celestial Reunion seems to not allow me to behold from the hand. I'm trying to make jund changelings change the world but I am being held back by this bug.
2 votes -
blackscreen
llevo 3 dias que al arrancar arena se me queda la pantalla en negro
2 votes -
Black screen (or "Waiting for Server") when trying to access my account
Dear team,
since the Jan 13, 2026 - Game Maintenance - Lorwyn Eclipsed Update, I'm having trouble with my account. First it was sudden crashes, which is inconvenient but overall ok. But since Wednesday Jan 14, I cannot access my regular account any more. When I log in, the screen goes black or has a stuck “Waiting for server” wheel. Nothing happens any more.I tried all the suggested measures in the Q&A. Nothing helps. Also tried different devices. Same thing.
However, if I create a new account, this will work and I can play games just fine. Which tells…
1 vote -
lands
…There are a lot of players complaining about unusual land draw, that I have experience myself. I have had games where I drew 12 lands in a row (not including the lands in hand from initial draw), and the other player seemed to have had the same issue. Do not dismiss this as a rant or an angry player venting but take it serious enough to hear me out and to do something about this. Of course, you are using a computational process or ADM's (automated decision making) of some sort. These algorithms get out of control and repeat patterns,2 votes -
Bot keeps showing up on main screen saying what an adventure...
How do I get rid of this. It is not linked to anything on main screen. I do not have any quests
2 votes
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