Skip to content

MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


Bug/Product Suggestion Details

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

1513 results found

  1. Cropping occurs on 16:10 screen resolutions (on macOS after 2024.40.30 update)

    I’m thrilled to see that the new 2024.40.30 update has finally resolved a longstanding issue where MTGA was forced to display in the lowest resolution on macOS when in full screen mode.

    It isn’t perfect however, as on my MacBook Pro M1 Pro, which has a built-in 16:10 display (3456 x 2234 resolution), several UI elements on the very left and right edges of the UI get cropped (e.g. the companions and stack partly appear off-screen).

    Can you please update the in-game UI to ensure that everything fits within a standard 16:10 aspect ratio? Or in the interim, add an…

    8 votes
    4 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  2. foraging

    OSTEOMANCER ADEPT BUG

    I already used his effect more than once in this draft, so I know exactly how it works. However this time I wasn't allowed to remove cards from the graveyard to pay the forage cost. Resulting on losing the game. I had exactly 4 creature cards in my graveyard.

    15 votes
    1 comment  ·  User Interface  ·  Admin →
    How important is this to you?

  3. 実績　が達成扱いにならないことがある

    ボット戦を除く指定がないのに、
    実績が達成されないケースが発生した。
    スクリーンショット312の
    合計100体のクリーチャーをタップしてマナを加える
    の実績だが、
    攻撃のときはまとめて選択できるのに、マナを引き出すのをまとめてできないのかよ
    とうんざりしていたら、

    マナを引き出して、そのままつかわずに進行したのだが、
    実績が達成されないバグが発生した。

    本当に、実績まわりの操作しやすさの改善や、
    動作確認をしろよ。

    2 votes
    2 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  4. Authentication Failed for Username: Timeout (following Aetherdrift Update)

    Following the Aetherdrift update, the PC version can't log in. Keeps coming up with "Authentication Failed for (my username): Timeout." Sometimes the white box starts to spin as it continues to wait for the server. Works on iPad, though.

    2 votes
    2 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  5. Bloomburrow Asset error detected loop

    at loading card database I get a message stating "asset error detected /n Arena will relaunch to verify asset contents." I click ok, arena restarts at retrieving asset manifests, and error pops up again. Have restarted my computer, uninstalled the client, to no avail. On Mac through Epic Games Launcher.

    10 votes
    6 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  6. Bug: When I try to log in the platform collapses right after the log in screen. Over and over. I think it might be related to sound somehow.

    3 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  7. Flashing Cards are a Accessibility Problem

    The UX update for Aetherdrift made the card flash to indicate what the other player is hovering much stronger. You need to add a setting to turn this off. It gives me a headache when I play against someone who moves their mouse a lot but it would be a real problem for seizure prone players. This is a real Game Accessibility problem. I may have to stop playing if there is not a fix.

    3 votes
    1 comment  ·  User Interface  ·  Admin →
    How important is this to you?

  8. App crashes on launch (Android)

    After the March 18 25 update, the app crashes after it finishes loading but before I get to the main screen. It reaches the point where it says "Waiting for Server" and then crashes back to my phone's home screen

    3 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  9. game reset resulting in game loss

    Recently, I experienced several times a strange and very annoying phenomenon : while playing quick draft games, I am suddenly brought back in the middle of the game to the game launch screen. When I launch another game (immediately), I enter a new game with a new opponent but discover when the game ends that I received a game loss. I assume that this loss is linked to the game I was kicked out of.
    I think it happened at least 3 times during the past 2 or 3 weeks. Did anyone experience a silmilar bug ?
    Could it be…

    5 votes
    3 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  10. full screen

    Game REFUSES to stay in full screen. From searching reddit this is a common issue with Ultrawide monitors. I am using an ultrawide monitor @ 3440x1440 resolution. Once the game is full screen it works fine, but it constantly goes back to windowed mode.

    I was thinking of getting back into Arena. Not anymore.

    8 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  11. Dollmaker's shop and urabrask's forge

    With dollmaker's shop out and Urabrask's forge. When I get the phyrexian token it's not triggering the toy creation at all.

    6 votes
    3 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  12. Bestow Nyx Hydra

    I was playing in draft when my opponent cast Nyxborn Hydra for its bestow cost. He attacked with every creature but i survived with limited life, however, his Writhing Chrysalis that had Nyxborn Hydra died. His Nyxborn Hydra stayed on field and became gained odd placement. Next turn when i attacked and could have won the game, his Nyxborn Hydra was not visually declared as a blocker leading to my opponent staying alive with limited life. Next turn when he declared an attack Nyxborn Hydra was also declared to an attacker but without any visuals to notify it. I was…

    19 votes
    2 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  13. Game Freezes and Crashes when Quests are rerolled or the store is opened

    On Windows PC
    1. Load up MTGA
    2. hover over a quest and click on it to attempt to reroll it

    Expected result: a prompt appears to ask whether you want to reroll it
    Actual result: game freezes and crashes

    There is a similar problem when the store is opened. The store opens, but soon crashes when you try to hover over things and click on them in the store.

    11 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  14. App is just black

    When I try to play using the latest update the app is just black or it says the server can't connect.

    I'm on an android using the latest app update, it worked before this. I uninstalled it and reinstalled to try and fix it. It's normal during the opening, downloading updates and signing in, then it's just black. Everything works normal on the desktop version.

    3 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  15. daily xp dont update

    Mastery XP doesn't appear to be updating from daily wins or daily quest completion after Bloomburrow Alchemy update

    I lost all of today's experience.

    13 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  16. 動作が軽くなった

    2025.46.10.8083.1126785

    だが、メンテ中だからなのかはわからんが、
    サーバー性能が上がったかのように軽くなった。

    Game Update - Alchemy: Aetherdrift Follow-Up
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Mar 11, 2025 - 15:30 UTC
    Scheduled - @MTG_Arena maintenance will occur to deploy the 2025.46.10 game update, containing high priority bug fixes and updates.

    📥 Small download required.
    🔄 Restart required.
    ⏲️ ~3 hour estimated deployment.
    📝 Patch notes soon after.
    Mar 11, 2025 15:30-18:30 UTC
    ーーーーーーーーーーーーーーーーーーー
    https://magicthegatheringarena.statuspage.io/

    1 vote
    2 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  17. software blocks

    it happens since yesterday after the update, whenever I click on anything after the home page, the whole game freezes, and around 20 seconds later a Windows pop-up comes on screen saying "MTGArena doesn't respond".
    I play on PC Windows 10

    10 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  18. some accounts can't login after Khans update

    arena is giving some accounts a bug that they're unable to login. i tried logging into my second account and had no problem but trying to log in to my main account gives me the pop up.

    56 votes
    10 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  19. quit unexpectedly

    MTGA quit unexpectedly
    For the last two updates, the one before Duskmourn, and again after the set release today, every time I close the app on my Mac there is a Problem Report for MTGA generated.

    10 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  20. 4096x2160 fullscreen issue

    When in 4k fullscreen on pc, the game drops to windowed.

    The cause is that the loading screens and main menu do not have a 4096x2160 graphics option, so the game defaults to the next resolution down when transitioning.

    The solution is to ensure all screens have consistent graphics options available.

    10 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?
1 2 … 5 7 9 … 75 76
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

(thinking…)

MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues